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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
ITP is one of the leaders in the VoIP revolution – because they are flexible. They are one of the few VoIP providers that are able to offer excellent business and residential VoIP service at a fraction of the cost. ITP (Internet Telephone Provider) offers plans that allow you to enjoy crystal clear calls and US-based customer service for the right price.
They want your business, and they give you the communication tools your business needs to succeed.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
ITP provides reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families (as well as those with home offices) who want to stay connected without incurring exorbitant costs can easily do so with ITP’s selection of affordable VoIP service plans.
Seven Feature-Rich Plans to Choose From
ITP offers a selection of seven feature-rich residential VoIP plans: Basic Residential, Premium Residential, Global Residential, Basic Residential (2 Lines), Premium Residential (2 Lines), Global Residential (2 Lines), and Home Office. All plans include over 40+ features, a free app, router and enhanced online management.
US-based Customer Service and Sales Team
Aside from delivering a bevy of enhanced home VoIP features, ITP also puts a premium on customer support. Their professional and friendly customer service and sales team are all based in the US, which means customers are never out of help should they need assistance or run into technical difficulties. In addition, ITP has published several informational guides on their website to guide users through common problems.
Buyers BEWARE - this company is the WORST to do business with, SHAMEFUL!
Maggie John
The actual VOIP call quality and service may be good, but I never even bothered to find out or hook up the service as I needed to call them when I first received the product with an attachment missing. My life was hell after that and it took almost THREE months to get it resolved. Eventually I just settled for the extra fees they charged me as my refund just to be rid of them - such a NIGHTMARE!! I have NEVER had to write such a review, but I'm that mad and had to satisfy my conscience by not letting anyone else subject themselves to this insanity.
Trying to get int ouch with the customer service is so painful.
Then when you do get to speak with someone, they are the most unhelpful, unkind and patronizing.
Trying to get them to refund your money - is an incorrigible experience.
No one ever calls you back and you have to keep calling them as if it's your new full time job.
Not to mention, all the while they keep billing you and refuse to ever give you back the amounts promised; everyone you talk to has a different thing to say.
No
ITP Voip
danaml
I had not even completed the process to transfer my phone number when their lines went dead. I could not get a live person so the next day I cancelled activating my number transfer. Neither Jackie nor Blanca would refund my fee of $57.89 because my account was "activated". When I informed them that I had not even returned ITP's required forms they said too bad. BUYER BEWARE. STAY AWAY FROM THIS COMPANY!!!
NOTHING
I had not even completed the process to transfer my phone number when their lines went dead. I could not get a live person so the next day I cancelled activating my number transfer. Neither Jackie nor Blanca would refund my fee of $57.89 because my account was "activated". When I informed them that I had not even returned ITP's required forms they said too bad. BUYER BEWARE. STAY AWAY FROM THIS COMPANY!!!
No
Great value
jmathis
I've had the ITP service for about a week. So far it's great. Installation was easy. Sound quality is clear and sharp. So far, I'm satisfied with ITP.
Sound quality is great. Simple installation.
None as of yet
Yes
ITP: A deceptive company
mkleinvoipreview1
This company is less than completely open about their pricing. They indicate it's a set price - but then they tack on their own "per line charges" to increase their monthly prices (and they only show the extra charge under the nebulous heading of "fees".) They also indicate that the first month is free? Not quite - which is another bit of deception in their business practices. They will only do that if you catch and complain about the automatic billing and they still charge you their line fees. I find this company less than completely open and honest in their marketing and business practices – it’s a shame really as their feature list is strong but their business ethics seem weak. Ah well, it’s time to find a replacement for them. I would NOT recommend this company to a friend.
Easy setup, good call quality.
Less than 100% accuracy in pricing and busines practices. Buyer beware - as these people are somewhat misleading. See review.
No
ITP: Inferior voice quality
szuckut
I switched from Comcast to ITP effective 12/6/11 and ported my phone number over to them. Within a few days I realized that the voice quality was significantly worse than Comcast (e.g. couldn't different 's' from 'f' when people were speaking) and the tech support couldn't solve the problem. so I figured it was either my set up or that the service was just inferior. Part of the problem may be that the ITP box connects to an ethernet port on my router, while with Comcast, the phone cable directly connects into Comcast's cable modem. On 12/9/11 I called Comcast to get the phone number ported back to Comcast. ITP made it very difficult for Comcast to port the number back. I spent a few hours on the phone with Comcast, ITP, sometimes with both firms in a conference call to resolve the issues. Finally, on Feb 27 2012, my number was ported back to Comcast and I am enjoying the higher voice quality again. Also, I had ITP basic service and the monthly charge is $26.17 (that is what my credit card statement says), and they also charged me ~$45 for the little Linksys box that is required for their service. So I think they are not advertising the correct rate.
One other piece of information: I based my decision to select ITP on the website whichvoip.com. So after this experience with ITP I wanted to provide a review (there are many reviews on this website). It turns out one cannot provide reviews!! which makes me think that the website whichvoip.com is fraudulent. I filed a BBB complaint in this regard.
It is a shame that even review sites you cannot trust anymore! I hope this is useful and thank you for reading this post.
Friendly service. Easy set up of ITP equipment.
Inferior voice quality; charges higher than advertised; very tough contract making it difficult to move away from them
No
ITP: Inconsistent voice quality
axing
After 1-2 months of use, it is becoming inaudible. Not usable at all. Tech support was good but couldn't solve my problems. I maybe just one of the outliers who is not lucky. I'm going to try Ooma instead. At least I can get it from Costco and have 3 months risk free.
Good features good price
Inconsistent voice quality. gets worse over time to the point of useless
No
You Can't Beat ITPVoip
van860
I did a lot of research checking into what people said about the different VOIP providers out there and I always came back to ITP because of the reviews and now, I am so glad I did. I signed up in July 2011, a few days later I received the linksys voip box. I plugged it into my router and within minutes of opening the box I was dialing out with my new phone number. The number that was given to me was local, but not the city I wanted, so I called customer service and within a few minutes I had picked from a few different numbers that the rep gave me to choose from in the city I wanted. She then told me to uplug the box for a minute or two and then plug back in and they would reprogram from the office. I plugged it back in a few minutes later and I had the telephone number I had chosen with the rep on the phone. Billing is not like traditional phone lines. You don't get a bill in the mail requesting payment and you pay when you feel like it, they take it the same time every month from a credit card that you are required to have on file.
I love the fact that I can take this box (and a cheap cordless phone) anywhere with me, plug it into a router and I have my own phone number. You can't do that with a traditional landline. I have also discovered it works fine with a Linksys WET610N wireless bridge instead of plugging directly into a router. I also love the fact that if someone leaves me a voicemail and I am not home, I get the voicemail emailed to me as a .wav file and I can listed to it on my iPhone. I wish I had done this a lot sooner. Its half the price of what I used to pay for the same thing with AT&T and Cox Cable and that's with the unlimited plan with ITP. If you don't call out much, go for the 500 minute plan (500 outgoing minutes, unlimited incoming and unlimited outgoing to other ITP customers), its $15 a month after the taxes. How can you beat it. No contracts, friendly customer service and great product. Sign up today!
For the features and everything you get for your money, you can't beat ITPVoip.
Sometimes hear crackling/echoes. Usually hanging up and calling back clears the issue.
Yes
ITP Review: ITP has been a pleasure to work with
rhodzimm
After AT&T, ITP has been a pleasure to work with. They had me up and running within two days including porting my old number. Installation was easy and now for free I have all the goodies AT&T wants to charge for.
Price, Quality, Customer Service, ease of installation
Basic plan doesn't handle faxes
Yes
ITP Review: Worst nightmare! Buyer's beware!
mmlouie
Worst nightmare! Buyer's beware!!! You are being charge the moment you signed up, not the moment your service is active. It toke me 11 days to get my unit and another 2 days to get my number and running. Then i could only make calls and not able to receiving calls, after three days of contacting technical service; found out that the unit was ported to someone elses number. So they resolved it by assigning me to another number. Then the voice mail will not work, toke another 2 days to resolve. Cancel the service and nothing was refunded, was told to read the fine print. Nothing is refundable, so buyers beware!
basic pricing is cheap, easy setup.
keep charging your credit card after cancellation, toke two months to credit back. too many up-sell, too many technical issues, no weekend customer service and technical service, no call back ever.
No
Review of ITP: i got rid of ITPVOIP
suhasurkude
I have used ITO voip for about an year. Sound quality was okay, though at times i could hear echo on the line despite having 6mbps internet connection. I had some technical problems at times and they were resolved very efficiently. They need to improve their site drastically, it's very basic and non-intuitive and one can't get anything done from there. What concerned me the most was that, they somehow flagged my line as business line and started charging me per minute while i had signed up for residential line. I received a huge bill for that month. I had signed up for residential unlimited calling within US and 60 other countries. My minute usage was less than 1000 mins per month and there was nothing unusual that month. I had to spend hours with the customer support to get the refund and they told me that they can't stop my line from being flagged as business line, since it depends upon the usage. So, this could happen again was the message from them. That made me think whether i really wanted to spend that much time with the customer support next time i receive a huge bill. After that month, i got rid of ITPVOIP and went with vonage. I have been a very happy customer of theirs since past 8 months now, their customer support is awesome and sound quality is amazing.
Quite reliable service, Technical support is very efficient, no contract
Customer service is bad, sound quality is okay, webpage is very naive
ITP offers customers different residential tiers, a home office plan, and hosted VoIP PBX systems; in addition to other services like virtual fax and virtual fax security, virtual numbers, a VoIP app plan, toll-free numbers and more. Needless to say, ITP is well versed in the realm of residential and business communication technologies. Their residential plans include: Basic, Premium, and Global. All of these plans are available for one line, and come with a free app, free router, and free basic network management. For two lines, ITP offers another set of tiers at higher (yet still affordable) prices. They also offer international calling plans.
The Rub
ITP gives customers a choice between residential plans: do you need one line, or two? For one line, you can get the Basic plan for $9.99/month, Premium plan for $19.99/month, and Global plan for $24.99/month. For two lines, you can get the Basic plan for $18.99/month, Premium plan for $38.99/month, and Global plan for $48.99/month.
All plans include 40+ features, a free app, free router, and free network management. However, your Basic tier plans have a limited number of minutes to the U.S. and Canada (500 minutes with one line Basic plan, 1000 minutes with two line Basic plan), whereas the Premium and Global tiers include unlimited minutes to the U.S. and Canada. Furthermore, the Global plans include unlimited calling to over 70 countries.
ITP has various unlimited international calling packages, too, that can be easily customized for the other countries that you call the most. Check the international rates for examples of ITP's great international rates. (Be sure to check their website frequently, too, as their rates change often).
Bottom Line
Where ITP really shines is in consumer VoIP/residential VoIP market. Their phone service offerings are on point, and you get everything that you need in order to make the most out of your communication system. Their VoIP plans are very straight forward, and you know what you're getting when you sign up. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They have a bevy of plans to choose from, and can even help you access VoIP calling on the go with their mobile apps for Apple and Android.
Our Two Cents
Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?
ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).
The Premium Residential plan delivers all the features of the Basic plan, with unlimited outbound and inbound calling.
Key Features
Free Inbound Calls
Unlimited Outbound Calls
45+ Features
Free App
Notes
$8.32/mo. with 12-month agreement. First and twelfth month free. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$19.99
Promo Price
$8.32
Price Disclaimer
$8.32/mo. with 12-month agreement
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Prepay (per user)
1-year prepay : $8.32 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Basic Residential Plan
Plan Summary
This one line basic residential plan delivers 50+ features, 500 free outbound minutes to the U.S. and Canada, unlimited inbound calls, and crystal-clear call quality.
Key Features
Unlimited Inbound Calls
No Annual Contract
40+ Features
Free App
Notes
500 outbound minutes with Basic Residential plan; 1000 outbound minutes with Basic Residential 2 line plan. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$9.99
Promo Price
$18.99
Price Disclaimer
$9.99/mo. 1 line; save with 2 lines for $18.99/mo.
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $9.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
500
Add'l Local Min. Cost
$0.030
Long Distance
Included
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.025
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Global Residential Plan
Plan Summary
ITP's Global plan delivers 50+ features, unlimited inbound calls, unlimited outbound to U.S. and Canada, and also unlimited calling to 70+ countries. See ITP's site for applicable countries.
Key Features
Free Inbound
Unlimited Outbound
Calling to 70+ Countries
No Annual Contract
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
$48.99
Price Disclaimer
1 line 24.99; save with 2 lines for 48.99
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $24.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Home Office Plan
Plan Summary
ITP's Home Office plan helps your small business sound big, providing you 50+ features that include auto attendant, music on hold, and more! Plus get two phone numbers with unlimited inbound and outbound calling to the U.S. and Canada.
Key Features
Free 2nd Line
Free App
50+ Features
Unlim. Calls US & Canada
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$49.99
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
No
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
No
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
Yes
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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