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van860

van860's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
ITP You Can't Beat ITPVoip
11/16/2011 - 11:13
Overall:
4.8
Price:
5
Customer Service:
5
Features:
5
Reliability:
5
Sound Quality:
4
For the features and everything you get for your money, you can't beat ITPVoip. Sometimes hear crackling/echoes. Usually hanging up and calling back clears the issue.

I did a lot of research checking into what people said about the different VOIP providers out there and I always came back to ITP because of the reviews and now, I am so glad I did.  I signed up in July 2011, a few days later I received the linksys voip box.  I plugged it into my router and within minutes of opening the box I was dialing out with my new phone number.  The number that was given to me was local, but not the city I wanted, so I called customer service and within a few minutes I had picked from a few different numbers that the rep gave me to choose from in the city I wanted.  She then told me to uplug the box for a minute or two and then plug back in and they would reprogram from the office.  I plugged it back in a few minutes later and I had the telephone number I had chosen with the rep on the phone.  Billing is not like traditional phone lines.  You don't get a bill in the mail requesting payment and you pay when you feel like it, they take it the same time every month from a credit card that you are required to have on file. 
I love the fact that I can take this box (and a cheap cordless phone) anywhere with me, plug it into a router and I have my own phone number.  You can't do that with a traditional landline.  I have also discovered it works fine with a Linksys WET610N wireless bridge instead of plugging directly into a router.  I also love the fact that if someone leaves me a voicemail and I am not home, I get the voicemail emailed to me as a .wav file and I can listed to it on my iPhone.  I wish I had done this a lot sooner.  Its half the price of what I used to pay for the same thing with AT&T and Cox Cable and that's with the unlimited plan with ITP.  If you don't call out much, go for the 500 minute plan (500 outgoing minutes, unlimited incoming and unlimited outgoing to other ITP customers), its $15 a month after the taxes.  How can you beat it.  No contracts, friendly customer service and great product.  Sign up today!

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