In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
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Reviews
Reviewed Provider | Title | Rating | Pros | Cons | Review |
---|---|---|---|---|---|
netTALK | netTalk - No customer service defective product 02/27/2014 - 13:33 | It was the only thing available. | There exists no customer service. No functional forum. No customer contact email. Slow or inexistant answering to complaints. No contact number and can't make international calls to reach you if you are outside the country. | Well i bought this product and it never worked. No matter what i tried. It doesn't work, it's most probably defective, but the incompetance at the nettalk company impedes them from being able to get a technician to call me in order to perform a diagnostic, so I don't even know for certain. I've submitted tickets to their complaint office, and many of them at that. The only thing i got was the old school run around. Loads of bull excrements. I tried their chat but it's the same. My only option was to contact the email that specifically said not a customer service email, which is where i got the closest thing to customer service, but they couldnt manage to make a call to an international number. I even sent an email with an explanaition on how it is done. This company is acreditation with BBB has been REVOKED. If at all possible don't buy anything from this company. The device is garbage and the software is horrible and not user friendly in the least you don't have any sort of options. Basically don't buy it. |