In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
dglinx
Reviews
Reviewed Provider | Title | Rating | Pros | Cons | Review |
---|---|---|---|---|---|
magicJack | DO NOT BUY MAGICJACK PDODUCTS 12/05/2014 - 02:18 | Easy setup. Sound quality is good. | Customer service is not existent. Web customer portal is very poorly designed. Everything is geared up towards marketing and sales but NOT towards customer account management! No free Conference calls as advertised. | The CUSTOMER SERVICE DOES NOT EXIST!!! I had two accounts. One for my iPhone and one for my LAN Line with 5-year subscription. While making modifications to my iPhone account one of their "Technical Support Representatives" by accident disabled my both accounts. She did not have a clue on how to reinstate it??? I have lost my business line. It has happened on August of 2014. After numerous messaging (No Phone Support. Only Web) and many different levels of "Support" they never got it working. Still No Dial Tone as of this review writing! It is Already December of 2014. I went with different VoIP. |