Vocalocity
Small Business VoIP Phone Systems
Unlimited local and long distance, NO contracts.
Key Features:
- Unlimited local and long distance
- Dozens of Business Boosting features as standard
- No contracts, no setup or installation fees
Basic Info
- Monthly Fees: $19.99
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: varies
- Other Fees: N/A
Special Notes
Shipping prices varyAvailable Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
PBX - Small Business VoIP Phone Systems
Unlimited calling, both local and long distance. Without a contract.
Key PBX Features:
- Unlimited local and long distance
- Dozens of Business Boosting features as standard
- No contracts, not setup or installation fees
SIP Trunking - Small Business VoIP Phone Systems
Get unlimited extensions from the Small Business specialists. Just convert your existing phone systems.
Key SIP Trunking Features:
- Unlimited local and long distance
- Dozens of Business Boosting features as standard
- No contracts, not setup or installation fees
NOTE: International rates displayed are based on calls made from US.
Availability: US and Canada
Founded in: 2003
"I am very satisfied with the Vocalocity system, quality of calls, reliability of service and the features, especially for a small business owner."
by Richard Karlen, Millenium Financial Services
Vocalocity specializes in providing VoIP to small businesses. Vocalocity tries to balance a low price with the features and scalability that small businesses need.
Vocalocity’s hosted PBX technology has helped cut phone costs by 50 to 85 percent for small businesses. Part of this discount comes from Vocalocity’s investment in VoIP technology—they own and develop everything they send you. All phones have been certified, and all the software will be updated as quickly as it can be.
Vocalocity also offers a great deal of helpful VoIP features as standard features: a unified inbox for fax, email, and voicemail, call flip, voicemail transcription, a useful dashboard interface. And that’s just the beginning. Check with Vocalocity for more information.
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goconcierge
Member since: Sep 2012
xxx.xxx.26.26
REceived Great Support with Vocalocity
Posted on: Sep 19, 2012Great service and support
I just switched from another provider and was very pleased with the level of support I just received. I spoke with Myra and she was able to take care of my needs quickly while maintaining a great attitude. After having a disappointing experience with another company, it is refreshing to work with such a professional team!
Thanks,
Adam
Would recommend to a friend.
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hiscjodi
Member since: Sep 2012
xxx.xxx.81.198
Great Customer Support
Posted on: Sep 19, 2012Great system and great solution to meet our growing business needs. Makes receiving client calls much more efficient.
My entire experience with the Customer Care department has been great. Never long wait times, and am always helped in a friendly and satisfactory manner. Michael was of great help to me to day, enabling me to carry through with the porting process and breaking the set-up process into easy-to-follow steps. Thanks, Michael!
Would recommend to a friend.
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anna.hall
Member since: Sep 2012
xxx.xxx.178.155
Outstanding Tech Support from Vocalocity
Posted on: Sep 11, 2012Our phone calls have great quality and both customer service and tech support are always very helpful and knowledgeable. Dammond from tech support went above and beyond to answer our questions regarding new services and how we can best utilize them.
The only thing we don't like is not to do with the providor but the phones we chose. We have not had any complaints about the service we receive.
I would recommend Vocalocity for anyone looking for a voip system with great customer and technical support. We have been very pleased with the quality and reliability of service.
Would recommend to a friend.
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b4volley
Member since: Oct 2009
xxx.xxx.129.174
Call Queue for vocalocity is poor
Posted on: Aug 27, 2012A bunch of features
Unfortunately the features they provide don't work well. The call queue has gone down without notice and logged all users out and left our customers parked on eternal hold until they hung up. This has happened at least 15 times over the past 3 months. To top it off, we were charged hundreds of dollars for those calls parked in the queue due to their failure. Vocalocity readily admits the issue, but also admit that they won't notify it's users when the queue goes down as all users don't use this feature, and don't want to alarm them.
Look elsewhere! We were an Aptela customer, and they were bought out by Vocalocity. This service seems to have more features, though they have many growing problems. Customer service not quite up to the task!
Would not recommend to a friend.
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restmedsupp
Member since: Aug 2012
xxx.xxx.89.189
Vocalocity and Restoration Medical
Posted on: Aug 21, 2012professionalism, skills and knowledge from the reps whether in sales or support teams these are the only departments I had to use so far. Most of all their patience with me when I don't understand what I'm doing.
Nothing bad about the system nor service just a little PERK---I was thinking what would it take to put music on the phones: when we're wearing our headsets we can push a button on the phone to listen to some smooth Jazz or classical music and when the phones rings the music goes mute until you are completed with your call. Just something to think about. Now the catch is for all customers that have your system - probably give them 6 mos probation period (no charge) and if the want this service you can charge a month, yearly charge, therefore both parties are satisfied. I had this with another system and it works.
I had the pleasure of talking with Sarah in the past and Carlos just today 8/21/12 and it was wonderful talking with them. Their professionalism, skills and knowledge is something that keeps a company moving ahead. Thank you. Pat
Would recommend to a friend.
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jtunnell
Member since: Aug 2012
xxx.xxx.99.175
Vocalocity
Posted on: Aug 08, 2012I have been very happy with Vocalocity. Great features for the money. I switched after having a bad experience with another service provider and have been very satisfied with the change.
Would recommend to a friend.
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Mark Voip
Member since: Aug 2012
xxx.xxx.189.154
People make the difference @ Vocalocity
Posted on: Aug 08, 2012VOIP technology is terrific and provides features that we love - but in deciding which provider, it seems to me that people make the biggest difference.
Vocalocity, from sales, to installation, to ongoing support, has impressed me with outstanding personnel. Making the transition from an old premise based, analog system, to a hosted VOIP solution could have been difficult! However, for us, outstanding, personable, effective people at Vocalocity made the difference and the transition has been smooth and easy.
We have been very pleased and would recommend Vocalocity to anyone considering VOIP.
Would recommend to a friend.
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Bigdog87
Member since: Aug 2012
xxx.xxx.97.50
Vocalocity is awsome!
Posted on: Aug 07, 2012The customer service has been really great.
I recently purchased an insurance agency and after researching all my options for phone service I chose Vocalocity! Meghan (who signed me up) has been very helpful in setting up everything I needed to get my system up and running. I have been very pleased with the customer service and quality of the phone service itself. I would recommend this company to any small business owner.
Would recommend to a friend.
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thehightechsolution
Member since: Aug 2012
xxx.xxx.136.138
VOIP Business Service couldn't be any easier!
Posted on: Aug 06, 2012Ease of installation, flexibility of service, feature list, great account/extension administration on the web.
iPhone App needs more features.
In working with my account executive, Megan, she couldn't of made the process of purchasing VOIP service for my customers any easier. From the simple ordering of phones, to the porting over of a number, to the working directly with one of my customers, everything went great.
Let's just say I recommend Vocalocity on a daily basis to my new and existing customers. It's a "business" must have.
Thanks Vocalocity!
Would recommend to a friend.
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chrisparker
Member since: Aug 2012
xxx.xxx.135.140
Vocalocity for reliable communications for business anywhere
Posted on: Aug 05, 2012Multiple simultaneous connections to extensions Uploadable audio files for IVR trees and audio prompts Softphones for PC, Android, Mac, iPhone, and iPad Voice-mail to e-mail eFax integration Call reporting
No cons thus far
Vocalocity gave us top notch customer service from the sales process all the way through implementation and support.
We are a technology-based company that provides high-tech, customer-focused quality products and solutions, and we expect high quality service from our vendors as well. Vocalocity has met our high expectations, and has allowed us to easily provision communication solutions for our company and our clients.
We really like the option of having extensions anywhere that we have an Internet connection, and the system and features as a whole have been much better than our in-house PBX system.
Would recommend to a friend.
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