mindSHIFT



Sound Quality
4
Reliability
5
Customer Service
5
Features
4
Price
4
Overall
4.4

1 Reviews |

100% recommend this provider to a friend.


Availability: Metro areas of NYC, DC, Boston and Philadelphia
Founded in: 1999

"We found the mobility and security offered by mindSHIFT's Hosted VoIP solution to be a great value."

by Debbie Lambert, Johnson Lambert & Co. LLP

mindSHIFT provides VoIP service for small to medium-sized businesses. mindSHIFT’s voip service division is an offshoot of their company’s larger managed IT business. What that means for you is that you can trust their technological acumen.

mindSHIFT offers both dedicated and hosted VoIP solutions within their Managed Voice-over-IP systems. A dedicated system is owned by your company—and it includes all the networking and data support for both disaster recovery and phone use.

A hosted VoIP system places the responsibility solely on mindSHIFT. The startup cost is lower and the data protection systems are stored offsite. Overall, it makes for an easier experience.

Regardless of the plan you choose, you’ll receive unlimited local and long-distance, email-voicemail integration, and SIP trunking capabilites. VoIP faxing plans, complete with Microsoft Office integration, are also available.

Managed VoIP

Unlimited calling, local and long distance.

Key Features:

  • Unlimited local and long distance
  • Disaster recovery and continuity
  • Unified messaging service

Special Discount for Voipreview.org user

50% discount on the first month of service (Certain restrictions apply - excludes pass-through and circuits). Mention this offer when you order service.

Basic Info

  • Monthly Fees: $45.00
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.04/min
  • Shipping: $0.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

PBX - Managed VoIP

mindSHIFT will manage your PBX for you. Get unlimited calls and a dedicated Internet connection to ensure call quality.

Key PBX Features:

  • Unlimited calling
  • Disaster recovery and continuity
  • Unified messaging services

SIP Trunking - Managed VoIP

Unlimited local and long distance calling with a dedicated Internet connection.

Key SIP Trunking Features:

  • Unlimited calling
  • Disaster recovery and continuity
  • Unified messaging service

Users' Reviews

Write a review! Tell us about your VoIP experience.

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Anonymous's picture


Member since: Jan 1970
xxx.xxx.194.159

Mindshifted over to VoIP

Posted on: Sep 03, 2008
Pros

Good Service

Cons

I wish I had known about VoIP sooner. Mindshift did a good job of educating me on the process.

I was pretty cautious about switching to Voip phone service because so many people complain about the call quality and for most businesses the phone is your life line. I chose Mindshift with very little understanding about how the service works but they have shown excellent customer service and made it simple for me to make the switch. The call quality has been great and we're happy we made the change because it's saving a substantial amount on our monthly phone bill. Thanks Mindshift!

Sound Quality
4
Reliability
5
Features
4
Customer Service
5
Price
4
Overall
4.4

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Last Updated: 05/21/2012 05:05 AM