SimpleSignal

SimpleSignal



Sound Quality
3.3375
Reliability
3.375
Customer Service
3.3375
Features
3.5
Price
3
Overall
3.31

8 Reviews |

60% recommend this provider to a friend.


Availability: United States
Founded in: 2003

"Simple Signal has [definitely] been worth the switch. Their great customer service is worth it alone!!!"

by an Anonymous reviewer

SimpleSignal

Includes a wide variety of features and free unlimited local and long distance calling in the US and Canada.

Basic Info

  • Monthly Fees: $49.99
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Users' Reviews

Write a review! Tell us about your VoIP experience.

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azinternet's picture

azinternet
Member since: May 2012
xxx.xxx.206.7

SimpleSignal: Sales team dynamic improved immensely

Posted on: May 15, 2012
Pros
* awesome product set
* products work
* really a think out of the box company
Cons

I cannot begin to tell you how happy I am that my company chose SimpleSignal for our cloud communication needs.  We have multiple offices with remote users sprinkled in and these guys have literally changed the way we communicate!

All calls now are 4 digit extension dials...plus we are doing point to point video calls seamlessly...literally our sales team dynamic has improved immensely.

 

I highly recommend these guys as they create solutions, not just slap in some solution that will get you by.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8

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0 points
esmith1111's picture

esmith1111
Member since: Dec 2011
xxx.xxx.64.174

SimpleSignal: Serious Issues

Posted on: Dec 29, 2011
Pros
zero
Cons
expensive. horrible customer service and business ethics

We had serious issues with call connections with likely cost me thousands in business.  After several drawn out issues we cancelled our contract which was quite the dispute. They drew out the cancel process and billed us for the several months it took for them to let us out of a contact that they could fulfill.  They have now sent us a collections notice for charges that were applied during these cancel disputes when we were not using their service.  HORRIBLE company!!!

Sound Quality
1
Reliability
1
Features
1
Customer Service
1
Price
1
Overall
1

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.132.194

mistake

Posted on: Sep 13, 2007
Pros
?
Cons
expensive compared to competition, poor quality

Out of all the decisions I made in starting up my company this was the worst. Polite customer service department of 2 can help with basics. Phone quality inconsistent- they said it was the DSL- but have used another VOIP provider without any issues. I would look elsewhere...

Sound Quality
2
Reliability
1
Features
3
Customer Service
2
Price
2
Overall
2

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.91.92

Completely Happy!!!

Posted on: Apr 02, 2007
Pros
Cons

Getting information was easy. Signing up was easy. The trasition was smooth. The follow up customer service helped tons!!

I've been with a couple of others, and it doesn't get better than this!

Sound Quality
4.35
Reliability
5
Features
4
Customer Service
4.35
Price
4
Overall
4.34

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.220.218

Expensive

Posted on: Oct 17, 2006
Pros
Cons

Very expensive for what you get. We have been disappointed in the call quality. Customer service is average since they can't seem to solve the call quality.

Sound Quality
1.35
Reliability
1
Features
2
Customer Service
1.35
Price
1
Overall
1.34

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.195.168

Posted on: Sep 14, 2006
Pros
Cons

It really works great!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.84.40

Good Company

Posted on: Jun 17, 2006
Pros
Cons

I'm a new customer but everything went smoothly and the voice quality is great.

Sound Quality
3.65
Reliability
4
Features
3
Customer Service
3.65
Price
4
Overall
3.66

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0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.138.119

Very happy customers

Posted on: May 24, 2006
Pros
Cons

Simple Signal has definately been worth the switch. Their great customer service is worth it alone!!!

Sound Quality
4.35
Reliability
5
Features
5
Customer Service
4.35
Price
3
Overall
4.34

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0 points

Last Updated: 05/23/2012 08:05 PM