MyPhoneCompany

My Home - Unlimited USA and Canada

Includes a local phone number of your choice and unlimited local and long distance to the USA and Canada.

Basic Info

  • Monthly Fees: $24.99
  • Cancellation Fees: $0.00
  • Setup Fees: $29.99
  • Long Distance: $0.00/min
  • Shipping: $10.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

MyPhoneCompany



Sound Quality
2.81081
Reliability
2.054055
Customer Service
1.783785
Features
3.675675
Price
3.783785
Overall
2.821622

37 Reviews | Write a review

22% recommend this provider to a friend.


Availability: United States
Founded in: 2002

Users' Reviews

Write a review! Tell us about your VoIP experience.

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Anonymous's picture


Member since: Dec 1969
xxx.xxx.75.187

an okay company

Posted on: Mar 04, 2008
Pros
The equipments and phone lines are good
Cons
customer service is always in a rush to hang up on you

The phone service itself is not bad, but dealing with their customer service is not. Their representatives work from home so all of the time, they seem more worried to let you go to go back to their at home duties. The company definitely needs to do some more training on a better customer service.

Sound Quality
4
Reliability
4
Features
4
Customer Service
1
Price
3
Overall
3.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.61.180

Posted on: Jan 13, 2007
Pros
Cons

daily disconnects or phone does not work at all. multiple e-mails to get a response that does not acuratley answer my question or address my problem. The only reason I've keps this as long as I have is because my daughter's very cute message that I will now loose as I can't take it any longer. No e911 from my area too!

Sound Quality
3
Reliability
1
Features
1
Customer Service
1
Price
4
Overall
2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.219.75

myDevice Plan is great!

Posted on: Sep 06, 2006
Pros
Cons

Coming from Vonage after a miserable experience I find MPC really good. Yes there service hours are from 9-5 EST but they always speak clear english :) I really like their BYOD plan and am using it to connect to all kinds of cool SIP things out there. My number ported fine from Vonage (LNP is rare in our rate center among VOIP providers).

Sound Quality
5
Reliability
4
Features
4
Customer Service
3
Price
5
Overall
4.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.164.239

Thumbs up

Posted on: Aug 10, 2006
Pros
Cons

I have nine phone lins and for six months I've been working with this company to build a quality phone system.
My previous two voip providers gave me much more difficulty and I plan to work out my remaining chores with myphonecompany.
I find that if you meet them half-way they really come through. It takes patience to win the battle against the very high priced Bell system.

Billy Johnson
Hartsville SC

Sound Quality
5
Reliability
3
Features
4
Customer Service
3
Price
5
Overall
4
Anonymous's picture


Member since: Dec 1969
xxx.xxx.85.168

Not open on weekends

Posted on: Jul 24, 2006
Pros
Cons

Try getting a refund...impossible

Sound Quality
2
Reliability
1
Features
3
Customer Service
1
Price
4
Overall
2.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.207.72

Consider another provider.

Posted on: May 05, 2006
Pros
Cons

I have been with MPC for over a year now, and it started off as a great love affair. The price, quality, and reliability were awesome to say the least. Unfortunately in the last 6 months this has all changed. While the price and quality are still good, you feel lucky to be talking to someone because of the constant service outages. The service has been off for minutes, and it has been off for days at a time, seemingly for no reason. Customer service (as I am sure you will notice from other reviews) is completely non exsistent. If they do talk to you, they will try to convince you that something on your end (modem, router, line) is the problem. Well, I am not stupid or computer illiterate and know when it is a service problem. I am looking now into an alternative company, reading reviews and comparisons, and will be switching as soon as I can. I am sorry MyPhoneCompany, but you won't continue in business if you don't change.

Sound Quality
5
Reliability
1
Features
4
Customer Service
1
Price
4
Overall
3
Anonymous's picture


Member since: Dec 1969
xxx.xxx.203.71

Was thinking of switching

Posted on: Apr 29, 2006
Pros
Cons

I was thinking of switching from Vonage to myphone company cause of the xtra features they claim to have and an area that they cover in Indinia where my wife is from but after all the reviews again them describing the poor service that they offer I think I will stay with a company that does offer good service. Thanks for the help

Sound Quality
1
Reliability
1
Features
1
Customer Service
1
Price
1
Overall
1
Anonymous's picture


Member since: Dec 1969
xxx.xxx.150.170

NOT WORKIN AGAIN!!!!

Posted on: Apr 29, 2006
Pros
Cons

We have been with this company for 2 months now and we have had a couple times where there is no service(dial tone)for long periods of times...we are talking days!!!their customer service as stated in other post here is terrible!!!you call them...They hang up! I am still waiting for a rply on an email I sent over a month ago. Well here we sit again on the weekend with no phone!!!thanks myphonecompany.com I highly recommend to anyone thinking of using this company to think twice and talk to a brick wall...you would get farther that way.

Sound Quality
3
Reliability
1
Features
2
Customer Service
1
Price
3
Overall
2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.101.182

DOWN AGAIN

Posted on: Apr 12, 2006
Pros
Cons

O.K. I'm usually a pretty patient person about these things, but this company is starting to have regular outages of service and their customer service is pretty much NONEXISTENT. If I can keep my phone number... I'm switching to my local cable company's VOIP. I think I've really had it this time (been with MPC since 2/O5).

Sound Quality
3
Reliability
2
Features
3
Customer Service
1
Price
3
Overall
2.4
Anonymous's picture


Member since: Dec 1969
xxx.xxx.75.113

bad and no service

Posted on: Mar 18, 2006
Pros
Cons

had the service less than 2 weeks has been nothing but problems..service is currently not working can not contact customer support will not return calls and getting thru to email is impossible when u resch customer service u r put on hold till a message tells u 2 contact by email i have canceled my so called service and strongly reccommend you do NOT sucribe!!!

Sound Quality
3
Reliability
1
Features
3
Customer Service
1
Price
3
Overall
2.2