MasterDigital

MasterDigital



Sound Quality
3.29412
Reliability
3.52941
Customer Service
3.764705
Features
3.64706
Price
3.941175
Overall
3.635294

17 Reviews |

71% recommend this provider to a friend.


Availability: United States
Founded in: 1990

"they are truly good. I chat with them online if I have any questions and I got good sound"

by Anonymous

Business Unlimited

100% Tax Deducatable. Unlimited calling in USA & Canada plus a free line with 1000 minutes for voice and/or fax.

Basic Info

  • Monthly Fees: $54.99
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Users' Reviews

Write a review! Tell us about your VoIP experience.

Sort Reviews By: latest Posts | Oldest Posts | Positive Reviews First | Negative Reviews First

Anonymous's picture


Member since: Jan 1970
xxx.xxx.143.238

READ THIS!!!

Posted on: Jan 14, 2008
Pros
Can be used with Asterisk,Softphones, IP phones, Acutally talk to you, Have American Staff(not indian),nice people
Cons
I can honestly say, none at this point; but rest assure I will complain if needed.

Got alot better, there is not much I could say, but when I started service it wasn't good. 5 month's later and they are truly good. I chat with them online if I have any questions and I got good sound. I got their tech team to set up my new wip 330 wifi phone, and even set up a softphone (X-lite) with there service.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.152.240

CHEAPEST AROUND!

Posted on: Jan 09, 2008
Pros
CHEAP! GREAT QUALITY!
Cons
NOE!

I am so happy I signed up. For $15 a month I call non-stop to Spain, Italy, England, Israel and Russia for my Travel Business. I haven't experienced any problems at all with these guys yet.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.63.250

gave 5 but want cancell

Posted on: Nov 11, 2007
Pros
sound quality, installation
Cons
911,caller ID, dtae/time,price

Service - 5 but for sound and connection only. After using TimeWarner, Vonage and Sunrocket technical side is very poor: 1-no caller ID (just ph#), 2-they dont send date/time information on my phone => I have no idea who called and when; 3-no 911 service (twice I had to call 911 - it didnt work - luckily my cell was OK). Price was $20 + estimated fees&taxes $24 total but now its $32. You can use it if you had no Voip ph before - you wont compare! Im going to cancell.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
3
Overall
4.6

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.198.123

AWFUL

Posted on: Sep 23, 2007
Pros
None
Cons
Everything

Cannot get incoming calls for over 3 weeks, cannot retrieve voice mail from a different phone. Horrible quality. I should have stayed with Telelblend.

Sound Quality
1
Reliability
1
Features
2
Customer Service
3
Price
4
Overall
2.2

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.70.125

A breath of fresh air

Posted on: Sep 05, 2007
Pros
Price, Sound quality, easy set up, great service
Cons
sorry I didnt; find them sooner

After a 2 month long horror story switched to masterDigital. I found the sound quality to be great! The instructions were clear and set up was a breaze.

Sound Quality
5
Reliability
5
Features
5
Customer Service
4
Price
5
Overall
4.8

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.210.100

A breath of fresh air

Posted on: Sep 05, 2007
Pros
Price, Sound quality, easy set up, great service
Cons
sorry I didnt; find them sooner

After a 2 month long horror story switched to masterDigital. I found the sound quality to be great! The instructions were clear and set up was a breaze.

Sound Quality
5
Reliability
4
Features
4
Customer Service
5
Price
5
Overall
4.6

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.121.42

Good alternative to the house phone

Posted on: Sep 03, 2007
Pros
cheap, good voice quality, quick shipment, and let you choose the device
Cons

First off, let me say that customer service always picked up. Next off I only had one problem and customer service fixed it right away. I like it

Sound Quality
4
Reliability
4
Features
4
Customer Service
4
Price
3
Overall
3.8

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.63.222

One Problem

Posted on: Sep 03, 2007
Pros
Few Problems, Customer service is there, very polite and you actually feel good about your purchase, quick shipment
Cons
I had to call to open the ports on my router, but they did that for me.

You people must really be nuts! number one they let you choose your box, and I dont know about you but I had one problem.The box couldnt recieve calls when I got it so I had to call tech support; which answered(SHOCKING????)and helped me open the ports on my router, I am happy with the service. Its a cheap alternative to a house phone!!!

Sound Quality
4
Reliability
4
Features
4
Customer Service
5
Price
5
Overall
4.4

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.168.74

JUST SAY NO!!!

Posted on: Sep 02, 2007
Pros
(WHAT PROS? NONE FROM ME!!)
Cons
TO MANY TO LIST - TAKE UR BUSINESS SOMEWHERE ELSE! YOU'LL BE HAPPIER!

First thing - The worst customer service ever!! Plain and simple!! I've called several times and their help are clueless and unhelpful. Their famous line, "I am sorry you are experiencing problems but rest assured that we are working hard to resolve your issues!" What? I had to call several times just to get a call rep and they couldn't even help to locate why my box was taking so long to arrive (one month later it arrives). Phone number only worked as an outcall but incoming was not working...they never could fix that issue. They had me close all my firewalls then open all my router ports just so their equipment would work...well it didn't and they said they would call me back or send instructions by email. Now it's two and half weeks and nothing. It took longer than a month to get their box and now sitting at almost 2 and half months and NOTHING! They said they would not refund my money as I was past my 30 days. Hell...I never had service in the first place!! Good luck with their customer service! Oh don't send emails because you will never get and answer back from them. Calling is your only best bet! Just say no and don't waste your time and money!!

Sound Quality
1
Reliability
1
Features
1
Customer Service
1
Price
1
Overall
1

Was this review useful?

0 points
Anonymous's picture


Member since: Jan 1970
xxx.xxx.183.194

Totally uneventful

Posted on: Aug 29, 2007
Pros
Cons

I found the setup pretty easy and self explanatory. The service wasn't landline quality, but I have had no major problems with it. Overall it seemed worth the price

Sound Quality
4
Reliability
4
Features
4
Customer Service
4
Price
5
Overall
4.2

Was this review useful?

0 points

Last Updated: 05/23/2012 08:05 PM