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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
ITP is one of the leaders in the VoIP revolution – because they are flexible. They are one of the few VoIP providers that are able to offer excellent business and residential VoIP service at a fraction of the cost. ITP (Internet Telephone Provider) offers plans that allow you to enjoy crystal clear calls and US-based customer service for the right price.
They want your business, and they give you the communication tools your business needs to succeed.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
ITP provides reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families (as well as those with home offices) who want to stay connected without incurring exorbitant costs can easily do so with ITP’s selection of affordable VoIP service plans.
Seven Feature-Rich Plans to Choose From
ITP offers a selection of seven feature-rich residential VoIP plans: Basic Residential, Premium Residential, Global Residential, Basic Residential (2 Lines), Premium Residential (2 Lines), Global Residential (2 Lines), and Home Office. All plans include over 40+ features, a free app, router and enhanced online management.
US-based Customer Service and Sales Team
Aside from delivering a bevy of enhanced home VoIP features, ITP also puts a premium on customer support. Their professional and friendly customer service and sales team are all based in the US, which means customers are never out of help should they need assistance or run into technical difficulties. In addition, ITP has published several informational guides on their website to guide users through common problems.
ITP Is The BestIf you are considering VOIP, then you need to get ITP. They have the best quality, customer service and features of any company. Their prices are amazingly low for a provider that offers so much. Whether it's their features, setup or their crystal clear voice quality, ITP is the way to go.
Features, Customer Service, Quality and Everything Else
There Are None
Yes
ITP: A VOIP Provider Worth Waiting For!
Eddies
I've been switching between VOIP providers for a while now, trying to find the best overall. Every provider had an issue with one thing or another until I found ITP. They beat the competition in all areas whether it's call quality, pricing or customer service. They have so many different options and features to choose from and they all work great. And it's so easy to use! Definitely the best povider out there.
Everything: Service, Price and Support.
No
Yes
ITP: Great VOIP For A Price That Can't Be Beat
M. Aji
I was a little apprehensive about switching from my landline to VOIP, but after using ITP I am now thrilled. VOIP with ITP has the same clarity as the landlines do. I was afraid to set it up myself, but they sent me a free adapter and their super customer support walked me through the process. And with their prices I'm saving a lot of money every month. All in all, ITP is an amazing VOIP provider that I will continue to use.
Service, Support, Price and Ease of Installation
Yes
ITP: Best Service Ever!!
Work guy
Best Service Ever!!ITP is the best voip provider that you will find anywhere. Cool features, great prices and amazing service is what I have come to expect from ITP. It is so easy to set up and use. Don't forget the amazing support they provide. And a free adaptor!!!!
Excellent call quality, great prices, ease of use.
Nada
Yes
ITP: Best VOIP Provider Out There
gary_g
Best VOIP Provider Out ThereI have used many different VOIP providers in the last 2 years and none were as amazing as ITP. The call quality is superb, it's really crystal clear. I've yet to experience a dropped call or even static. And besides for having the best prices around, their customer service and support easily beats out all the other providers. No more waiting on hold for an unhelpful representative ever again. And on top of all the other great features, they send a free adaptor. All in all ITP is the right choice to make when it comes to VOIP.
Quality, price, service and support.
None
Yes
ITP: 3 minutes to set up
jcooper
3 minutes to set up. The quality of the calls are very clear. The free features I get from them, like getting my voicemail sent to my email is a HUGE convenience. My experience so far has been excellent. I recommend ITP.
Easy to use. Very Low Price.
Nothing I Could Think Of.
Yes
ITP: Best Voip Company
DarrenT
Best Voip CompanyFor the last 2 months, I’ve been analyzing and researching for the perfect voip company. I’ve been reading various sites such as this one and talking to friends who have been using Voip. I finally came to the conclusion that ITP is the best in all aspects. When I called ITP they were very helpful in answering my questions (and they spoke English). When I finally ordered the service, the phone adapter came in 3 days. I’m starting with their basic plan for $9.99. I’ve been using ITP as my main phone for 4 weeks and so far voice quality is crystal clear. I hope to give another update in about a month.
Price is low. Voice quality is perfect. Customer service is helpful.
Yes
ITP: Never Worked, Unreliable
sean151
I ordered this service, took 2 weeks to get it set up. Service never worked, their tech department had no idea how to fix my issue (phone would not ring on inbound calls) eventhough on the phone adapter's website (Linksys PAP2) it lists this as a common problem and have simple step by step instructions on how to fix. If I was able to login to the adapter, I could have easily fixed the problem myself. They're on East coast time and close a 6pm Monday thru Friday, I live in California and work full-time, could never be at home to troubleshoot the problem with them. When I complained enough, the Tech Manager made an appointment to call me after work, he did not call, I waited by the phone for an hour. In addition, he called the next night on the phone that DOESN'T RING. I know only because he left a voicemail, by that point I was tired of playing games with them and paying for service that I never received. They have unreliable service and are only open 9-6 est time Monday thru Friday, so if work for a living, you will never be able to fix your service if it stops working. My issue went on for 2 months with never having service, they wouldn't cancel my acct and refund my money till after they "closed" the ticket, so I payed for an extra month of service because of their incompetence. Don't waste your time. DO NOT USE ITP.
Price
Unreliable, only open M-F 9-6 EST. Doesn't help if the phone goes out over the weekend.
No
ITP: Trial period
gene2491
Trial periodService is pretty good for the cost, need to know that they don't tell you that the toll free number is free only for the first 6 months,if you don't cancel it within that time you will be charged $4.99 for it.
Good service
None
Yes
ITP: best sound quality great c/s
themarkpw
best sound quality great c/sWe have been using ITP for 6 months now. No complaints. The price is exceptional. Sound quality of calls is excellent. I can't think of any negatives. We get super phone service with all the features. Set up was easy. The web interface is user-friendly. I would recommend ITP.
ITP offers customers different residential tiers, a home office plan, and hosted VoIP PBX systems; in addition to other services like virtual fax and virtual fax security, virtual numbers, a VoIP app plan, toll-free numbers and more. Needless to say, ITP is well versed in the realm of residential and business communication technologies. Their residential plans include: Basic, Premium, and Global. All of these plans are available for one line, and come with a free app, free router, and free basic network management. For two lines, ITP offers another set of tiers at higher (yet still affordable) prices. They also offer international calling plans.
The Rub
ITP gives customers a choice between residential plans: do you need one line, or two? For one line, you can get the Basic plan for $9.99/month, Premium plan for $19.99/month, and Global plan for $24.99/month. For two lines, you can get the Basic plan for $18.99/month, Premium plan for $38.99/month, and Global plan for $48.99/month.
All plans include 40+ features, a free app, free router, and free network management. However, your Basic tier plans have a limited number of minutes to the U.S. and Canada (500 minutes with one line Basic plan, 1000 minutes with two line Basic plan), whereas the Premium and Global tiers include unlimited minutes to the U.S. and Canada. Furthermore, the Global plans include unlimited calling to over 70 countries.
ITP has various unlimited international calling packages, too, that can be easily customized for the other countries that you call the most. Check the international rates for examples of ITP's great international rates. (Be sure to check their website frequently, too, as their rates change often).
Bottom Line
Where ITP really shines is in consumer VoIP/residential VoIP market. Their phone service offerings are on point, and you get everything that you need in order to make the most out of your communication system. Their VoIP plans are very straight forward, and you know what you're getting when you sign up. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They have a bevy of plans to choose from, and can even help you access VoIP calling on the go with their mobile apps for Apple and Android.
Our Two Cents
Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?
ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).
The Premium Residential plan delivers all the features of the Basic plan, with unlimited outbound and inbound calling.
Key Features
Free Inbound Calls
Unlimited Outbound Calls
45+ Features
Free App
Notes
$8.32/mo. with 12-month agreement. First and twelfth month free. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$19.99
Promo Price
$8.32
Price Disclaimer
$8.32/mo. with 12-month agreement
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Prepay (per user)
1-year prepay : $8.32 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Basic Residential Plan
Plan Summary
This one line basic residential plan delivers 50+ features, 500 free outbound minutes to the U.S. and Canada, unlimited inbound calls, and crystal-clear call quality.
Key Features
Unlimited Inbound Calls
No Annual Contract
40+ Features
Free App
Notes
500 outbound minutes with Basic Residential plan; 1000 outbound minutes with Basic Residential 2 line plan. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$9.99
Promo Price
$18.99
Price Disclaimer
$9.99/mo. 1 line; save with 2 lines for $18.99/mo.
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $9.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
500
Add'l Local Min. Cost
$0.030
Long Distance
Included
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.025
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Global Residential Plan
Plan Summary
ITP's Global plan delivers 50+ features, unlimited inbound calls, unlimited outbound to U.S. and Canada, and also unlimited calling to 70+ countries. See ITP's site for applicable countries.
Key Features
Free Inbound
Unlimited Outbound
Calling to 70+ Countries
No Annual Contract
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
$48.99
Price Disclaimer
1 line 24.99; save with 2 lines for 48.99
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $24.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Home Office Plan
Plan Summary
ITP's Home Office plan helps your small business sound big, providing you 50+ features that include auto attendant, music on hold, and more! Plus get two phone numbers with unlimited inbound and outbound calling to the U.S. and Canada.
Key Features
Free 2nd Line
Free App
50+ Features
Unlim. Calls US & Canada
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$49.99
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
No
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
No
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
Yes
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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