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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
ITP is one of the leaders in the VoIP revolution – because they are flexible. They are one of the few VoIP providers that are able to offer excellent business and residential VoIP service at a fraction of the cost. ITP (Internet Telephone Provider) offers plans that allow you to enjoy crystal clear calls and US-based customer service for the right price.
They want your business, and they give you the communication tools your business needs to succeed.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
ITP provides reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families (as well as those with home offices) who want to stay connected without incurring exorbitant costs can easily do so with ITP’s selection of affordable VoIP service plans.
Seven Feature-Rich Plans to Choose From
ITP offers a selection of seven feature-rich residential VoIP plans: Basic Residential, Premium Residential, Global Residential, Basic Residential (2 Lines), Premium Residential (2 Lines), Global Residential (2 Lines), and Home Office. All plans include over 40+ features, a free app, router and enhanced online management.
US-based Customer Service and Sales Team
Aside from delivering a bevy of enhanced home VoIP features, ITP also puts a premium on customer support. Their professional and friendly customer service and sales team are all based in the US, which means customers are never out of help should they need assistance or run into technical difficulties. In addition, ITP has published several informational guides on their website to guide users through common problems.
ITP Is Great! The sound quality is very clear and I can’t get over the price I’m paying for phone service. I heard about some of other VOIP companies not working well, but so far ITP has been working great. I Love This Company!
Yes
ITP: #1 Voip
mikesanders
I've been using ITP for almost a year and I can’t be happier. Company has crystal clear voice quality and the price is great. A few of my friends followed me and switched to ITP as well. I recently signed up for the Softphone for when I travel and it works like a charm too. Definitely a Best Buy.
Yes
ITP: Never Prepay!
Adam
Best voip service out there. I have no issues, problems or gripes – I love this service. I used voip before with Sunrocket and was left holding the bag when they disappeared. “NEVER PREPAY”. Also, I’d rather pay $19.99 than the insane phone bill I used to get from AT&T. Quality’s great, I highly recommend it.
Yes
ITP: Best VOIP around
walter
My wife and I finally found a voip service we liked. We’ve been using various voip services and solutions for years now and experienced issues with them all. Some worse than others. Recently we switched to ITP. It’s like night and day. The quality of the calls are pristine and it’s priced less than my previous company. I chose the 19.99 unlimited plan as my daughter tends to talk too much anyway and my wife’s Canadian so she calls her family all the time. So far the ITP service is a great fit and meets our needs. I don’t think there’s a better service out there.
Yes
ITP: Save yourself a ton of money
SamJ
Overall, ITP is an outstanding value. You can actually talk to a real person for customer support without spending 20 minutes wading through a menu. Setup is easy for anybody. The website account management tools are easy to use. Having had experience with both Phone Power and Sunrocket VOIP, (Don’t be fooled by prepaying. In the end it will cost you.) I can honestly say ITP is head and shoulders above the other Voip companies. My deal is $19.99/month unlimited. Sound quality is super clear. I especially like the extra services they offer like Efax. Highly recommended!
Yes
ITP by far the Best
dgreen123
I have friends that have Vonage and PhonePower who will be changing over to ITP. By far, my service is far superior in every category. Price $19.99 a month unlimited. Customer service is incredible. A rep answered in less than 1 minute and answered all the questions. I signed up painlessly in 5 minutes. . I received my ITP VOIP LinkSys adapter in 2 days, yes you read this correctly. I suggest any subscriber out there that is with any of the other 20 or so services to give ITP a try.
Yes
ITP: Incredible Phone Service
JLong
I signed up for the service after comparing different Voip phone companies. I am glad I selected ITP VOIP. I don’t know how the other Voip services work and or how good they are, but ITP has been great so far. The savings are great compared to Verizon which I had for years before I signed up and I was able to transfer my existing phone number to ITP.
They sent me an adapter and all I did it was plug it in as per the instructions and next thing I know is I had dial tone. Why couldn’t the phone companies do that? I am not sure if I can tell the difference between the old phone service and this new one. My experience so far has been excellent and I am happy with my service. The other thing I love about ITP is all the features I get for free. I love getting my voice mail messages on my email.
This is a good trouble free service with great phone features and savings. I will definitely recommend my friends and family to switch their service to the internet phone service.
Yes
ITP: The best service and installation experience ever
sverigeson
I signed up online with ITP VOIP on Monday, October 27, 2008. By the very next afternoon, my phone adapter had arrived. And within 10 minutes of when I started the installation process, I had my new ITP VOIP phone up and running. My installation was completely trouble free and very easy to follow the simply laid out instructions. Compare that with my prior experience installing and changing equipment out on Vonage which was very problematic and time consuming on several separate occasions, which along with Vonage's poor voice quality is the reason I switched to ITP in the first place. I logged onto ITP's website and selected my preferences, which was also quite simple and took less than 10 minutes to complete. I love ITP's features and how many countries you can call for free with their international plan (over 30). My only problem so far is that a person I was speaking with said they could hear themself echo when they spoke on their end. I couldn't hear it and received great voice quality. So I'm not sure what the problem is. But its relatively minor and will hopefully not persist.
Yes
ITP: Best Customer Support
JoeyS
We own a business that relied on technology and VOIP service for a long time. After trying several different companies, we landed on ITP and we are very happy. The voice quality and reliability are solid. Customer service is accommodating and on point. Their pricing is also very reasonable and they offer me a lot of features like voicemail notification (stutter tone on the phone) and also through email notification - which is great! They are based in NYC so I can talk to someone who speaks English. Overall ITP is a strong VOIP phone service that has excellent voice quality and meets all our needs. Hope this helps others who might be looking for VOIP alternatives for their business.
Great English US Customer Service, Pricing, Features
None yet.
Yes
ITP: worse customer service in the business
gz
Absolutely the worst customer service in the business! I've tried for two months to get my phone numbers moved over without success. I've called, e-mail and fax customer service and the transfer department and have never received a reply.
ITP offers customers different residential tiers, a home office plan, and hosted VoIP PBX systems; in addition to other services like virtual fax and virtual fax security, virtual numbers, a VoIP app plan, toll-free numbers and more. Needless to say, ITP is well versed in the realm of residential and business communication technologies. Their residential plans include: Basic, Premium, and Global. All of these plans are available for one line, and come with a free app, free router, and free basic network management. For two lines, ITP offers another set of tiers at higher (yet still affordable) prices. They also offer international calling plans.
The Rub
ITP gives customers a choice between residential plans: do you need one line, or two? For one line, you can get the Basic plan for $9.99/month, Premium plan for $19.99/month, and Global plan for $24.99/month. For two lines, you can get the Basic plan for $18.99/month, Premium plan for $38.99/month, and Global plan for $48.99/month.
All plans include 40+ features, a free app, free router, and free network management. However, your Basic tier plans have a limited number of minutes to the U.S. and Canada (500 minutes with one line Basic plan, 1000 minutes with two line Basic plan), whereas the Premium and Global tiers include unlimited minutes to the U.S. and Canada. Furthermore, the Global plans include unlimited calling to over 70 countries.
ITP has various unlimited international calling packages, too, that can be easily customized for the other countries that you call the most. Check the international rates for examples of ITP's great international rates. (Be sure to check their website frequently, too, as their rates change often).
Bottom Line
Where ITP really shines is in consumer VoIP/residential VoIP market. Their phone service offerings are on point, and you get everything that you need in order to make the most out of your communication system. Their VoIP plans are very straight forward, and you know what you're getting when you sign up. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They have a bevy of plans to choose from, and can even help you access VoIP calling on the go with their mobile apps for Apple and Android.
Our Two Cents
Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?
ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).
The Premium Residential plan delivers all the features of the Basic plan, with unlimited outbound and inbound calling.
Key Features
Free Inbound Calls
Unlimited Outbound Calls
45+ Features
Free App
Notes
$8.32/mo. with 12-month agreement. First and twelfth month free. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$19.99
Promo Price
$8.32
Price Disclaimer
$8.32/mo. with 12-month agreement
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Prepay (per user)
1-year prepay : $8.32 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Basic Residential Plan
Plan Summary
This one line basic residential plan delivers 50+ features, 500 free outbound minutes to the U.S. and Canada, unlimited inbound calls, and crystal-clear call quality.
Key Features
Unlimited Inbound Calls
No Annual Contract
40+ Features
Free App
Notes
500 outbound minutes with Basic Residential plan; 1000 outbound minutes with Basic Residential 2 line plan. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$9.99
Promo Price
$18.99
Price Disclaimer
$9.99/mo. 1 line; save with 2 lines for $18.99/mo.
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $9.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
500
Add'l Local Min. Cost
$0.030
Long Distance
Included
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.025
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Global Residential Plan
Plan Summary
ITP's Global plan delivers 50+ features, unlimited inbound calls, unlimited outbound to U.S. and Canada, and also unlimited calling to 70+ countries. See ITP's site for applicable countries.
Key Features
Free Inbound
Unlimited Outbound
Calling to 70+ Countries
No Annual Contract
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
$48.99
Price Disclaimer
1 line 24.99; save with 2 lines for 48.99
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Month to Month (per user)
No contract : $24.99 / mo.
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
ITP Home Office Plan
Plan Summary
ITP's Home Office plan helps your small business sound big, providing you 50+ features that include auto attendant, music on hold, and more! Plus get two phone numbers with unlimited inbound and outbound calling to the U.S. and Canada.
Key Features
Free 2nd Line
Free App
50+ Features
Unlim. Calls US & Canada
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$49.99
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$4.99 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.05 /min.
Faxing
Setup
N/A
Monthly
$9.99/mo.
Included Pages
500
Add'l Pages Cost
0.08
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
No
Call Me Now
No
Call Monitoring
No
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
No
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
No
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
Yes
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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