Unified Communications
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Are you the type of person who wants to get more out of your business phone system? Then you’re in luck because you can easily gain an advantage with the efficiency and productivity benefits from using software or application integration.
Digital transformation has evolved from just another business buzzword to a top strategic priority of every enterprise that wants to succeed and to survive in the competitive digital age. In its simplest terms, digital transformation refers to the change that occurs within an organization that is closely associated with the use of and application of digital technologies such as the cloud communications, Internet of Things (IoT), mobile technologies, and artificial intelligence (AI), all of which are aimed to improve business value.
For today’s increasingly connected employees, work is no longer a place but is instead a fully-immersive activity. The adoption of cloud communication technologies, mobile devices, software, applications, and social media has removed the boundaries set by traditional workplaces and has instead enabled organizations and their teams to achieve greater flexibility as to how, when, and where they work.
In today's modern business world, there are applications for everything. From email to voice calls to file sharing and even collaboration, applications are helping employees get work done smarter and faster. The explosion of mobile technologies has enabled businesses to go beyond the limited functionality of traditional landline telephones and tap into a range of apps that improve performance and productivity across all business departments. But, this exponential app growth has also given birth to another dilemma: app overload.
More and more businesses are upgrading their communications systems by using Unified Communications as a Service (UCaaS)--and the benefits of utilizing collaboration and communication applications on an IP network are helping businesses work smarter and faster. However, like any other business investment, moving from a legacy system to a UCaaS solution is a major endeavor. Not only will the switch affect how your teams communicate, it will also have a significant impact on operations in the long-term.
Telecommuting is not an entirely new concept. It has been a part of the employment landscape as early as the 80's for companies like IBM, but it is only recently that this type of work arrangement enjoyed a meteoric rise. Thanks to the internet and various advances in communication technology, more and more people are treating work as no longer a place, but an activity. As this trend continues to grow, though, businesses need to make sure that their workers are equipped with the right tools to enable better communication and collaboration to maximize the benefits of telecommuting.
Modern enterprises today are heavily investing in newer and more advanced communication technologies to bring their teams together and enhance collaboration and overall productivity. Unified Communications, in particular, is gaining widespread popularity as it integrates various enterprise communication services, including voice, audio, web, and video conferencing, instant messaging, presence information, and mobility features in one platform.
Digital transformation is no longer just a buzzword--it has become imperative for enterprises who desire to stay relevant and profitable in the market. Organizations are leveraging digital technologies (particularly cloud-based communications and collaboration services) to enhance customer experiences, boost business operations, and support the changing needs of a more mobile and more global workforce. Upgrading a company's communications infrastructure and achieving successful digital transformation, however, can be a complex task without the right tools and the right partners.
Agility has never been more important for organizations, especially given the changing landscape of business communications and available communication channels. Adapting to the ever-changing communications space and efficiently managing costs while monitoring customer behavior are all must-haves in order to stay competitive. But all too often, rigid and complex business processes and communication silos can reduce a company’s agility; and therefore, affect their competitiveness.
This Week in Telecom is a weekly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and telecommunications space. Check in each and every Friday to find out more about stories you may have missed in regards to new companies, mergers, trends, and other telecom advancements.
Let’s take a look at some stories you may have missed this week:
Business agility, or the ability of an organization to spot change and quickly respond to it, is critical for companies who seek to grow and thrive in today’s constantly evolving and competitive marketplace. Becoming more agile and dynamic enables teams to work faster and better. However, agility doesn’t happen by accident. It is achieved through establishing a good company culture, implementing solid strategies, and, of course, using efficient team communication techniques and tools.
Today’s modern teams and enterprises have more ways than ever to communicate—email, phone call, instant messaging, business SMS, and audio and video conferencing—the list goes on. And establishing effective, real-time communication and collaboration is now much easier thanks to various Unified Communications (UC) platforms that integrate a number of communications channels in a single solution. With UC, businesses can not only streamline operations and boost employee productivity, they can also increase revenue and enhance customer relationships thanks to effective communication.
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