In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
daya78
Reviews
Reviewed Provider | Title | Rating | Pros | Cons | Review |
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magicJack | Don't port your number to or from MagicJack ever! 12/03/2014 - 02:07 | It is cheap. | Voice quality is poor. Customer service is abysmal. Website is very uninformative and it's impossible to get someone on Live Chat. | I joined and cancelled within the trail period. Unfortunately, I decided to port my phone in and out. That was a huge mistake. I understand there are fees for porting in, but when I wanted to port out, I was dinged another $30 for that. So basically if you decide to port in and out you end up paying as much as you did for the MagicJack for a year!! I can't even change my mind now since I mailed the device. I called Customer Service and finally got someone who repeated like a parrot that there were fees for porting in or out and that it was in the Terms of Service, which is a long document, which I decided not to read every word of (I know, I know...the devil is in the details). I did check their FAQ and searched all over their site about porting. They mention fees for porting in, which I decided was ok but charging again for porting out seems over the top. All in all, if you can deal with the low volume for voice then it is may be worth the price, but expect no customer service and DO NOT PORT your number. |