Vocalocity
33 Reviews |
97% recommend this provider to a friend.
Availability: US and Canada
Founded in: 2003
"I am very satisfied with the Vocalocity system, quality of calls, reliability of service and the features, especially for a small business owner."
by Richard Karlen, Millenium Financial Services
Vocalocity specializes in providing VoIP to small businesses. Vocalocity tries to balance a low price with the features and scalability that small businesses need.
Vocalocity’s hosted PBX technology has helped cut phone costs by 50 to 85 percent for small businesses. Part of this discount comes from Vocalocity’s investment in VoIP technology—they own and develop everything they send you. All phones have been certified, and all the software will be updated as quickly as it can be.
Vocalocity also offers a great deal of helpful VoIP features as standard features: a unified inbox for fax, email, and voicemail, call flip, voicemail transcription, a useful dashboard interface. And that’s just the beginning. Check with Vocalocity for more information.
PBX Unlimited Extension
Unlimited local and long distance, NO contracts.
Key Features:
- Unlimited local and long distance
- Company Call Record, Voicemail to email transcription
- No contracts, no setup or installation fees
Basic Info
- Monthly Fees: $24.99
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: varies
- Other Fees: N/A
Special Notes
Shipping prices varyAvailable Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
PBX - PBX Unlimited Extension
Unlimited calling, both local and long distance. Without a contract.
Key PBX Features:
- Unlimited local and long distance
- Company Call Record, Voicemail to email transcription
- No contracts, not setup or installation fees
SIP Trunking - Unlimited Extension
Get unlimited extensions from the Small Business specialists. Just convert your existing phone systems.
Key SIP Trunking Features:
- Unlimited local and long distance
- Company Call Record, Voicemail to email transcription
- No contracts, not setup or installation fees
NOTE: International rates displayed are based on calls made from US.
Last Updated: 02/03/2012 07:02 PM
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dongrenier
Member since: May 2011
xxx.xxx.113.202
Vocalocity: A lot of features which we like, but...
Posted on: May 16, 2011A lot of features which we like. the configuration is pretty easy. the sound quality is fair.
Reliability is poor.
Reliability is poor. It is Monday 05/16/2011 13:00 and all of my phones are down. The call to vocalocity's tech supports says it is out of service. This happened last month also. It means three or fours hours of customers not getting through and other problems. This is a very expensive issue for us. After it happened last month, we only received the general apology and some excuse email. No personal contact or direct acknowledgement. We are actively seeking another provider today.
Would not recommend to a friend.
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SSlateSS1
Member since: Mar 2010
xxx.xxx.69.151
Vocalocity - Powering Small Business
Posted on: Mar 20, 2010no contracts
I was a little worried at first but once I tried Voip from Vocalocity and noticed that the sound quality was better than my AT&T hard lines along with the monetary savings, I was convinced that this was the way to go. Happy I made the switch and have recommended it to many other reps that I deal with.
Would recommend to a friend.
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voipmutt
Member since: Feb 2010
xxx.xxx.245.15
Vocalocity: great combo of price & quality
Posted on: Feb 20, 2010price features quality
none so far
We are executive recruiters and phone quality is important to us. Cost is also important. With Vocalocity we found a great combination of the two. We saved a lot of money by switching. We also love the features that we got as part of the service. I would recommend that when you make a switch to voip, negotiate with the providers as I got a better deal than they initially offered.
Would recommend to a friend.
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beantowndude
Member since: Nov 2009
xxx.xxx.133.245
Vocalocity is good for my business
Posted on: Nov 21, 2009Price! Quality Service
none so far
I own a small credit and collections company and our phones are our lives. We were a bite nervous about switching to voip from our old fashioned telephone company, but we had to do it to cut costs. We are glad we did because the quality is actually better at half the price. This was a godsend to our company. Vocalocity did a good job and the transition was painless. We would recommend it.
Would recommend to a friend.
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DrewDO
Member since: Mar 2009
xxx.xxx.185.193
Vocalocity: Great for Real Estate
Posted on: Oct 12, 2009Great Features
My company uses Vocalocity as our main phone system and all of the end users love it. Since we are a real estate brokerage firm we are constantly out of the office so the follow-me feature is constantly in use by our associates. Not to mention the voicemail to email feature is very nice and keeps me from constantly having to call my voicemail, instead I can just access the sound file from my email on my Blackberry and then call the person back. We have never experienced an outage and are hoping that we never have to! Go with this service if you are a small and growing business, it has helped us immensely.
Would recommend to a friend.
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Mankin1
Member since: Mar 2009
xxx.xxx.210.76
Vocalocity: Great PBX
Posted on: Aug 06, 2009Great price and customer support
The initial hiccup on our end
I signed on with Vocalocity over eleven months ago and I did so with some reservations. I had heard that voice over ip call quality was spotty but I was in dire need of a cheaper phone service and needed to make a change. As well I had heard that many hosted-voip providers claimed to have, yet did not have knowledgeable tech support teams. I felt the most comfortable with Vocalocity after talking to them and a number of other providers so I decided to go with them. I did experience some problems at first but those were due to a weak internet connection. After upgrading to a more reliable T1 connection the problems went away and the calls have been great. The phones that we use, the Linksys SPA 942, are easy to use and allow us to utilize the full functionality of the PBX. We really like having the ability to move the phones from location to location without having to reconfigure anything. Since we’re a small office and have families, working from home happens a lot and this feature makes it possible for us to handle business as usual. We highly recommend Vocalocity to those out there in search of a top of the line business phone service.
Would recommend to a friend.
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labella
Member since: Mar 2009
xxx.xxx.69.162
overall good service
Posted on: Aug 06, 2009Been with Vocalocity for a year and a half now. The service has been good and the feature set gives you a ton of configuration options. Tech support actually exists there unlike some other voice over IP providers.
Would recommend to a friend.
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gina9966
Member since: Mar 2009
xxx.xxx.84.101
Vocalocity: good phone service
Posted on: Jul 16, 2009I was looking for a phone service provider last year for my consulting start-up, a friend recommended Vocalocity so I thought I would give them a call to see what they had to offer. After talking to them and a number of other providers it became clear that Vocalocity was the one company that was focused on forming long-term relationships with its customers. The Vocalocity sales staff was very clear about prices and how billing worked; most of the other companies were extremely vague. The fact that Vocalocity provides a transparent view of its business was enough to convince me that they were the best choice for my business.
Would recommend to a friend.
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edbo
Member since: Mar 2009
xxx.xxx.102.45
Vocalocity: great service
Posted on: Jul 07, 2009scalability
it took me too long to find them!
My law firm just recently signed up with Vocalocity after our old phone system bit the dust. Since we are relatively small we were looking for a modestly priced phone solution that could give us a great deal of functionality and features. Vocalocity has given us all of the above. We are saving money compared to our old phone system and we have a feature set that is constantly being updated and improved upon, you can’t get that with an in-house phone system. We love the service and would recommend it to any business owner.
Would recommend to a friend.
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Genie92
Member since: Mar 2009
xxx.xxx.106.163
Vocalocity: huge value add
Posted on: Jul 02, 2009Interoperability with other communications devices
wish the limited extensions had a lower base cost
After the end of last year my company decided that we needed to re-evaluate our overhead expenses due to the down economy. One of the top priorities was our phone system. A number of us were familiar with voip and believed that the technology had improved to the point such that you could not notice a difference between a voip connection and a traditional phone connection. We shopped around and found Vocalocity to be the best fit for us. Since we only have thirteen employees in the office we knew that a hosted solution would be the best, which Vocalocity offers. As well, we are in and out of the office a good deal, so having features like “follow me” and “voicemail to email” are crucial to us conducting business. Vocalocity has added a great deal of value to our small company and I believe that it can do the same for many others.
Would recommend to a friend.
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