Teliax

Home Plan

Unlimited calling within the United States.

Basic Info

  • Monthly Fees: $24.99
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Special Notes

$15 shipping estimate for Canada.

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Teliax



Sound Quality
4
Reliability
3.75
Customer Service
3.875
Features
4.375
Price
3.625
Overall
3.925

8 Reviews | Write a review

75% recommend this provider to a friend.


Availability: United States
Founded in: 2004

"They delivered what I needed, the way I needed and answered all my questions before *and* after signing up. Highly recommend."

by Anonymous

Users' Reviews

Write a review! Tell us about your VoIP experience.

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cartewc's picture

cartewc
Member since: Aug 2009
xxx.xxx.196.46

TELIAX review

Posted on: Aug 14, 2009
Pros
Price
Cons
Service specifically billing issues, reliablity of proxy servers, not business class

You get what you pay for... good price but terrible service. As a small business owner I tried to run my small office using Teliax over the last 6 months and it has been a disaster. Their payment system is very problematic causing outages due to the inabliity to process credit card payments.Plus if a payment is declined their is no notification to rectify they just cut you off.

As far as their platform, almost twice a month we go down and I have to swtich proxy servers from different data centers.

If your business either lives or dies by the phone I cannot recommend their service. It might be suitable for a student or retiree who can live with reliability issues.

Sound Quality
2
Reliability
1
Features
2
Customer Service
1
Price
4
Overall
2
bizgeek's picture

bizgeek
Member since: Sep 2008
xxx.xxx.195.76

Rock Solid Quality and Reliability

Posted on: Sep 02, 2008
Pros

Excellent quality (sound, reliability). Knowledgeable support.

Cons

Not the cheapest but not the most expensive either. You get what you pay for.

My company started using Teliax about three years ago as a possible alternative to the phone lines we had at the time. We were intially not too sure about using a SIP provider instead of hard lines but I had my boss convinced to try it since the price was so much better and Teliax included many features. Since day one service has been rock solid. We've now ported all our lines over to Teliax, including our fax (even though they say FoIP isn't reliable) and have had perfect quality and service. We run an Asterisk PBX and configuring is not for the faint of heart but the Teliax support reps helped us out quite a bit. It depends on who you get though when you call. Some of the Teliax support techs seem to know quite a bit more than others. Also, we recently migrated to their new portal. It's basically a full blown PBX right there in the dashboard. Took some learning to figure out, not for the faint of heart. But *very* sweet once we figured out that we could get the same features from the online dashboard that we are using Asterisk for, and we can get 911 service too finally. Now I need to convince my box that we can get rid of the asterisk box...

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8
dutra's picture

dutra
Member since: May 2008
xxx.xxx.80.136

I'm very impressed with the combination of quality and price. The sound quality is better than other providers I've tried.

Posted on: May 14, 2008
Pros

 Good quality calls, helpful support, very stable service, IAX2 and SIP, multiple proxies, they seem to understand asterisk they have a plan with unlimited channels.

Cons

 Not the cheapest but it's worth it. I have had some bad luck with the cheap guys. As with everything you get what you pay for. 

 I run an Asterisk set up and not everyone has both IAX2 and SIP. The quality of the calls is as good as I've tested and they have a plan with unlimited channels. It seems like they have plans that really scale to all sorts of applications. Lot's of choices and it seems pretty flexible. If I have to complain about anything it might be the cost. Teliax isn't the cheapest but when I tried the cheap guys the quality was a real issue. They have different proxies to choose from and that seems to make a real difference.

Sound Quality
5
Reliability
4
Features
5
Customer Service
4
Price
4
Overall
4.4
Anonymous's picture


Member since: Dec 1969
xxx.xxx.102.202

Excellent Provider

Posted on: Sep 03, 2007
Pros
Excellent call quality
Cons
Not the cheapest provider, but they make up for it in quality of service.

I use them all the time, Tried with soft client as well as Asterisk.

Sound Quality
5
Reliability
5
Features
4
Customer Service
5
Price
4
Overall
4.6
Anonymous's picture


Member since: Dec 1969
xxx.xxx.171.207

Not for prime time

Posted on: Aug 08, 2007
Pros
Setup was good. IAX2 was supported
Cons
No servers in Northern CA

One of my clients selected Teliax as the VOIP provider for his business. Testing went OK but the LNP process was horrible. Calls weren't returned and it took far too long. After cutover, quality isn't there. Looking for a new provider

Sound Quality
2
Reliability
2
Features
4
Customer Service
1
Price
3
Overall
2.4
Anonymous's picture


Member since: Dec 1969
xxx.xxx.165.239

They rock.

Posted on: Jun 04, 2007
Pros
Cons

We moved from Gafachi to Teliax, and seriously it is a biggggg difference.

Gafachi has no customer service or anything at all.
Don't try Gafachi.

But Teliax? Amazing customer service, technical support, personable, and very good in technical terms, uptime/quality, etc.

Sound Quality
4
Reliability
4
Features
5
Customer Service
5
Price
3
Overall
4.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.115.97

A VoIP company that understands business

Posted on: Mar 28, 2007
Pros
Cons

Finally, after getting the run around from so many other VoIP providers, I finally found these guys. They have great sound quality (as I understand it they don't wholesale their services to anyone who wants to be a VoIP provider), their customer service is excellent and they're not trying to turn a residential service into a biz service (e.g., they support 4 or MORE concurrent calls, call transfer, etc.) They aren't the cheapest game in town but way less than my telco and worth every penny. Only wish they would increase their softcap (1500 minutes).

Sound Quality
4
Reliability
4
Features
5
Customer Service
5
Price
3
Overall
4.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.152.49

Best service all around

Posted on: Jan 03, 2007
Pros
Cons

I've used them all. These guys actually get it right. Very professional, excellent support, tons of flexibility and options. They delivered what I needed, the way I needed and answered all my questions before *and* after signing up. Highly recommend.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
4
Overall
4.8