Reviews for Vocalocity VocalocityPBX Unlimited Extension

Ratings

Posted: 10/10/2009

Reviewed by: DrewDO (xxx.xxx.19.75)

My company uses Vocalocity as our main phone system and all of the end users love it. Since we are a real estate brokerage firm we are constantly out of the office so the follow-me feature is constantly in use by our associates. Not to mention the voicemail to email feature is very nice and keeps me from constantly having to call my voicemail, instead I can just access the sound file from my email on my Blackberry and then call the person back. We have never experienced an outage and are hoping that we never have to! Go with this service if you are a small and growing business, it has helped us immensely.

Ratings

Posted: 08/06/2009

Reviewed by: Mankin1 (xxx.xxx.64.49)

I signed on with Vocalocity over eleven months ago and I did so with some reservations. I had heard that voice over ip call quality was spotty but I was in dire need of a cheaper phone service and needed to make a change. As well I had heard that many hosted-voip providers claimed to have, yet did not have knowledgeable tech support teams. I felt the most comfortable with Vocalocity after talking to them and a number of other providers so I decided to go with them. I did experience some problems at first but those were due to a weak internet connection. After upgrading to a more reliable T1 connection the problems went away and the calls have been great.

The phones that we use, the Linksys SPA 942, are easy to use and allow us to utilize the full functionality of the PBX. We really like having the ability to move the phones from location to location without having to reconfigure anything. Since we’re a small office and have families, working from home happens a lot and this feature makes it possible for us to handle business as usual. We highly recommend Vocalocity to those out there in search of a top of the line business phone service.

Ratings

Posted: 04/08/2009

Reviewed by: labella (xxx.xxx.139.226)

Been with Vocalocity for a year and a half now. The service has been good and the feature set gives you a ton of configuration options. Tech support actually exists there unlike some other voice over IP providers.

Ratings

Posted: 10/07/2009

Reviewed by: gina9966 (xxx.xxx.105.208)

I was looking for a phone service provider last year for my consulting start-up, a friend recommended Vocalocity so I thought I would give them a call to see what they had to offer. After talking to them and a number of other providers it became clear that Vocalocity was the one company that was focused on forming long-term relationships with its customers. The Vocalocity sales staff was very clear about prices and how billing worked; most of the other companies were extremely vague. The fact that Vocalocity provides a transparent view of its business was enough to convince me that they were the best choice for my business.

Ratings

Posted: 07/05/2009

Reviewed by: edbo (xxx.xxx.139.230)

My law firm just recently signed up with Vocalocity after our old phone system bit the dust. Since we are relatively small we were looking for a modestly priced phone solution that could give us a great deal of functionality and features. Vocalocity has given us all of the above. We are saving money compared to our old phone system and we have a feature set that is constantly being updated and improved upon, you can’t get that with an in-house phone system. We love the service and would recommend it to any business owner.

Ratings

Posted: 07/02/2009

Reviewed by: Genie92 (xxx.xxx.35.34)

After the end of last year my company decided that we needed to re-evaluate our overhead expenses due to the down economy. One of the top priorities was our phone system. A number of us were familiar with voip and believed that the technology had improved to the point such that you could not notice a difference between a voip connection and a traditional phone connection. We shopped around and found Vocalocity to be the best fit for us. Since we only have thirteen employees in the office we knew that a hosted solution would be the best, which Vocalocity offers. As well, we are in and out of the office a good deal, so having features like “follow me” and “voicemail to email” are crucial to us conducting business. Vocalocity has added a great deal of value to our small company and I believe that it can do the same for many others.

Ratings

Posted: 12/31/1969

Reviewed by: UlgadoSon (xxx.xxx.17.181)

Vocalocity is simply wonderful! I run a small, five person, consulting firm in Memphis, TN and we have been using Vocalocity since we opened shop about two and a half years ago. When we first signed up the service was clearly still experiencing some growing pains. But after we had been with Vocalocity for five or so months, the little glitches cleared up and the service has been great since. We particularly like the new dashboard that they recently released; it’s extremely helpful for monitoring call activity. Hands down, Vocalocity is the best voip service out there.

Ratings

Posted: 06/25/2009

Reviewed by: freddyO (xxx.xxx.1.150)

About nine months ago my wife and I decided to open up our own graphic design shop. We had both been in the graphic design business for over 25 years combined and decided that we could run a more efficient firm than the one we were working for. Needless to say with the downturn in the economy we were forced to find ways to reduce our operating costs. Since most of our jobs are locally based we frequently have clients calling the office and coming in. Since we cannot afford a secretary/office assistant we needed to find a phone system that could route calls for us; Vocalocity was the solution we came to. We looked at a number of voip providers such as Packet8 and Nextiva, but neither of them offered the full range of service that Vocalocity offered. Since signing up with Vocalocity we have seen a great cost savings from the service and it has not caused us a single headache. Our biggest reservation was that voip call quality was sub-par to that of traditional phone lines. This problem has not presented itself once; our call quality has been great. We highly recommend Vocalocity to any small business owner who is in the market for a new phone service.

Ratings

Posted: 06/17/2009

Reviewed by: LaxGrl (xxx.xxx.29.81)

Over 2 years ago I signed up for VoIP phone service with Aptela. At first the service worked alright with only a dropped call here and there. After about three months I began to experience a large amount of dropped and static-filled calls. I repeatedly called Aptela for help and got the stereotypical run-around of different people to call for a couple of weeks before I actually got the problem resolved. Well the same problem happened all over again which made me decide to cut ties with Aptela. Before I discontinued my service I did my homework to make sure that I had found a suitable replacement service and that turned out to be Vocalocity. The salespeople whom I spoke with were very knowledgeable and in no rush to force a service down my throat that I had no need for. I have been with Vocalocity for about 15 months now and could not be more pleased. The service is reliable and if you ever do encounter a problem, the support staff is incredibly helpful getting it resolved. Vocalocity is a great option if you are in need of an affordable phone system.

Ratings

Posted: 05/18/2009

Vocalocity rocks!

Reviewed by: mmspence (xxx.xxx.46.165)

Vocalocity has exceeded our expectations. Everything has worked as expected; setup has been simple; the sound quality is amazing. VoIP hosted PBX should sound the death knell for the big phone companies in terms of what they can offer a small business. AT&T was charging a fortune and providing us with 3 lines that roll--a typical small business scenario. With Vocalocity, every extension has the capability to handle 4 calls at a time, voice mail goes to email, we can transfer calls, etc., etc. And all that at a fraction of what AT&T has been charging us.

Everyone at Vocalocity has been helpful. It took just one week for our number to be ported. New phones have arrived extremely quickly. We just could not be happier with everything.

I've read a number of bad reviews and can only assume that--if things were as bad as those reviews painted it, then Vocalocity has really stepped it up. I have nothing bad to say--at all!