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VoIP

  • Ion MaeJun 06, 2016
    3 shares
    remote employee on a conference call

    Every business owner knows that one of the keys to boosting productivity is raising employee morale. But there's more you can do than just having company events or letting staff leave early on select days. Fortunately, with the various advancements in technology, you can still keep employees happy and productive without sacrificing business. One of these strategies includes implementing a remote work policy with the help of your business phone system.

  • Ion MaeJun 03, 2016
    10 shares
    business VoIP phone

    Whether you’re building a startup or are running an established company, one of the most challenging parts of your business will always be marketing. Getting the word out about your product or service is both time-consuming and costly. And oftentimes, small businesses and startups don’t have the resources to spend on marketing activities unlike the bigger brands.

  • Ion MaeMay 27, 2016
    8 shares
    video conferencing

    Face-to-face meetings have always been the preferred communication method for businesses. Activities such as negotiating important deals, collaborating with colleagues, and meeting with staff are usually done in person because it’s productive, efficient, and easier to determine body language. But as companies slash costs for travel, and now that teams are spread across different locations, holding face-to-face meetings have become increasingly challenging.

  • Ion MaeMay 23, 2016
    6 shares
    apple company logo

    Apple Inc. (NASDAQ: AAPL) finds itself in yet another patent infringement lawsuit--this time from Bellevue-based company VoIP-Pal.com Inc.

  • Ion MaeMay 23, 2016
    0 shares
    telephone and keyboard

    At first glance, call recording may not seem to be one of the more important or exciting VoIP phone features, especially when you compare it to other features like Find Me/Follow Me, mobile apps, etc. Call recording certainly seems to pale in comparison.

    But in reality, this feature is so much more than just a copy of a phone conversation and listening to it. When used efficiently, call recording can be a powerful tool that can help you gain significant insight about your customers and your organization. Here are a few unseen benefits of call recording for businesses:

  • Ion MaeMay 16, 2016
    4 shares
    employee using office telephone

    Introducing new tools and technology into your company can increase sales, improve productivity, and help you become more organized. But getting every employee to adopt new technologies can sometimes be a challenge. Some people embrace it with enthusiasm; while others approach it with reluctance. This is especially true if you’ve used a traditional, copper-based landline phone system for years, and are now planning to invest (or have invested) in a VoIP solution.

  • Ion MaeMay 13, 2016
    5 shares
    businessmen shaking hands

    Following months of speculation, Mitel finally announced its intention to acquire collaboration and communication technology provider Polycom on April 15. The deal (which has been talked about in the telecommunications space since October 2015) is valued at approximately $1.96 billi

  • Ion MaeMay 09, 2016
    3 shares
    business VoIP phone

    Transitioning to a VoIP business phone system from a traditional landline can be an exciting yet daunting prospect for businesses. There’s the thrill of using a new technology that promises to make business operations smoother and more efficient; at the same time, there’s also the risk of implementation, especially when a business neglects to set down the right tracks for VoIP.

  • Ion MaeMay 06, 2016
    0 shares
    Dialing VoIP telephone

    One of the best things about a business VoIP system is that you get more for less--more robust and innovative phone features for a lower cost than a traditional phone system. These features enhance the user experience without burning a hole in one’s pocket.

    However, the problem with having so many new (and easily-available features) at one’s disposal is that it can be easy to overlook some features and end up not using them to their full potential (or even use them at all).

  • Ion MaeMay 03, 2016
    4 shares
    stressed employee answering calls

    It’s normal to experience some stress in the workplace. But whether the cause of stress is trivial (such as dysfunctional copy machines) or a much bigger one (such as conflict with customers or co-workers), it’s a fact that stress can significantly affect an employee’s morale and productivity. And everyone knows that unhappy and unproductive employees also translate to an unimpressive bottom line for companies.

  • Ion MaeMay 02, 2016
    0 shares
    go green keyboard button

    For many businesses, going green is not only an option, but a necessity. Aside from contributing towards a more sustainable environment, incorporating Earth-friendly practices also lets businesses enjoy cost savings, increase staff productivity, and build better relationships with clients and communities.

  • Ion MaeApr 26, 2016
    0 shares
    business VoIP phone call

    Every once in awhile, a new technology comes along to change the way we do business. One such technology that has changed the world of business communication(and continues to do so) is Voice over Internet Protocol (VoIP).

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