belletucci

This company is horrible to deal with, nothing like they used to be. I signed up for Concierge service, $14.99+tax ($17.33) )which entitled me to a replacement adapter for $17.95+shipping & tax. They shipped an adapter and charged me 39.95+shipping, tax and administration fee.( $55.43) That is supposed to include a year service that they don't give me until my remaining 1 year 2 months is expired. I'm sure in November of 2020 they will do that! So, I'm on the hook for a total of $72.76 for something that should have cost me about $25 with the shipping and tax. As soon as I got the email with the prices on it, I tried to call. Was on hold for 2 hours and they cut me off. After 3 more holding calls, the girl told me that I didn't call sooner after receiving the email. Stay away from this MagicJack!!!!!!