80% extra fees and taxes, poor service...

Joined phone power 3 years ago after all the rave reviews.  We had high hopes and wanted to stop verizon tyranny. But: 

0) I make most my calls to #'s with skype and pay them $3/mo.  I am always at the computer and quality is a lot better. 

1) Although it is supposed to be $200 for 2 years, you pay $160 in Los Angeles for extra fees, taxes etc for the two years.  They charge half of the 160 each year so it feels less painful.  When you add the numbers, you are paying half of what you paid for a landline, except poor sound quality and unreliable service.  You are also paying for cable service as DSL will not work with this. 

2) My brother had to chat and call and spend numerous hours on the phone with their crappy tech support simply because they would not admit their service does not work with DSL.  You need better data pipeline thru a cable connection.  He got cable and it worked!!  and they never acknowledged the issue.

3) They begin charging you $30/mo without telling you when the two yr pan is over. You can get the same $199/2yr plan again but they dont tell you.  The emails then send talk about upgrading to $14 plans.  We did that

4) We paid and realized after a few months we were getting charged $9 of fees and basically something close to a landline.  You dont get paper bills or emails, so this goes on for a while before you notice.  I had to chat w them a few times to learn you can get the same initial plan again.  only took a year!

5) Audio quality and service reliability does not f'g compare to a landline.  With landline, you also have a dedicated service in case of emergency.