Business VoIP

Business VoIP, what is it?

VoIP (Voice over Internet Protocol) uses your Internet connection — that's what "Internet Protocol" means — to place and receive calls. A business VoIP solution like Nextiva, Jive, or RingCentral is essentially the same product as a residential VoIP plan. But business VoIP is definitely a telecommunications solution: it includes a PBX alongside many advanced features.

Provider Plan Details Long Dist. Rate Monthly Fees Setup Fees User Rating

Nextiva Office

  • Unlimited calling
  • US-based support
  • No contracts
0¢/min $21.95 $0.00
4.59592

PBX Unlimited Extension

  • Unlimited local and long distance
  • Company Call Record, Voicemail to email transcription
  • No contracts, no setup or installation fees
0¢/min $24.99 $0.00
4.782855

OnSIP Business Phone Service

  • Reliable, affordable, and easily deployable
  • Fortune 500 features at low cost. Perfect for businesses of 20+ employees
  • If you can set up email, you can set up OnSIP. Free 30-day trial.
3¢/min $16.78 $0.00
4.56

Virtual Office

  • Unlimited Calling (US and Canada)
  • Includes a softphone and mobile app
  • No contracts
0¢/min $24.99 $0.00
4.245505

Jive PBX

  • Industry-leading reliability
  • Free Long Distance
  • No Contracts or Hidden Fees
0¢/min $21.95 $0.00
4.82055

RingCentral Office

  • Unlimited Calling and Faxing (US & Canada)
  • No Commitment, No Setup Fees, No Installation
  • Price for 20+ users
0¢/min $24.99 $0.00
4.34426

What are these advanced features? Desk-to-desk calling means that you can connect your offices in Chicago and Los Angeles, New York and Bangalore. Conference calling, automated attendants, music on hold, and many more advanced features are also offered by most VoIP service providers. Even better, business VoIP service often includes a high-speed Internet connection, so your calls are secure and crystal clear.

Business VoIP Buyer's Guide

Our VoIP business compare table above allows you to match up business VoIP providers for quick research. The logos for each of the VoIP providers (our five top providers) will take you to their website. While we've tried to do as much research as possible, we recommend you check the VoIP provider's websites for complete quotes and plan details. The stars on the table are composites of the provider's ratings and reviews. If you want more VoIP reviews, you can click on "reviews." If you have a specific plan in mind or want to see a larger selection, try some of the links above. If you need more information on VoIP in general, try some of our articles below.

More Business VoIP Articles

Improve Your Business Productivity with VoIP Services

Compare Business VoIP Service Providers

VoIP Speed Test

How many VoIP lines can your internet connection support? Test your connection by using VoIP Speed Test

Business VoIP Telephone Service vs. Traditional Phone Service

VoIP phone service is growing in popularity. Improvements in equipment and Internet connectivity have almost completely eliminated many of the problems that accompanied VoIP's infancy. Not every business may be a candidate for VoIP, but a growing number are choosing to use this digital-based phone service option like Nextiva or Vocalocity to enjoy reduced rates, improved productivity, and easy scalability for future growth.

A Comparison of VoIP and Traditional Phone Service
  Traditional Phone Service VoIP Phone Service
Voice Quality Excellent Good to excellent, varies; with provider, internet connection, and equipment. Many business VoIP providers will provide a guaranteed QOS for excellent voice quality.
# of Dropped Calls Rare Isolated to rare; some loss of data if heavy data traffic, unless provider guarantees service.
Coverage Worldwide Worldwide
Bandwith usage Inefficient Very efficient
Long Distance Rates Can vary; can be costly Relatively inexpensive; free if within network
Maintenance Costs High, due to aging infrastructure, high cost of copper, and more costs. Low, due to relatively light infrastructure requirements.

Last Updated: 05/16/2012 07:05 PM