Virtual PBX
Virtual PBX is a stripped-down version of hosted PBX: a robust, virtual phone system that allows you to get better and cheaper service than a system using traditional PBX equipment.
If you need a simple, easy-to-use system to connect your business phones and to allow you to receive all your calls to one number, a Virtual PBX, like one from Jive or Vocalocity, is a good choice.
| Provider | Plan Details | Long Dist. Rate | Monthly Fees | Setup Fees | User Rating |
|---|---|---|---|---|---|
Nextiva Office
|
0¢/min | $21.95 | $0.00 | ||
PBX Unlimited Extension
|
0¢/min | $24.99 | $0.00 | ||
RingCentral Office
|
0¢/min | $24.99 | $0.00 | ||
|
0¢/min | $21.88 | $0.00 | ||
Virtual Office
|
0¢/min | $24.99 | $0.00 | ||
Jive PBX
|
0¢/min | $21.95 | $0.00 | ||
Business VoIP Unlimited
|
0¢/min | $24.99 | $0.00 | ||
Class A DLS Hosted PBX
|
0¢/min | $15.00 | $0.00 | ||
Improcom Business VoIP
|
0¢/min | $19.95 | $0.00 |
What’s the difference between a hosted PBX and a virtual PBX?
Hosted PBXs tend to come with a wide array of features and a large pool of available minutes, from virtual fax to e-mailed voicemail. Extensions are unlimited.
A Virtual PBX is a bare bones phone system. There are just a few essential features (voicemail, call forwarding, inter-extension dialing) included with a Virtual PBX subscription. Usually, calling out is not included with a Virtual PBX. You’ll need another service to supplment the virtual PBX.
What is a virtual PBX?
A virtual PBX is a simpler way to handle call routing. From one phone number, you can create a number of extensions for clients to call. Their call is then routed to your business through your virtual PBX provider’s system.
For you, it means you don’t have to purchase or maintain equipment. You can make most changes to your Virtual PBX from your service provider’s website.
How is virtual PBX priced?
Most Virtual PBX plans have a low per-month cost, based around your number of users. For example, Nextiva offers a virtual PBX option with three different pricing plans based on how many calling minutes you want. 100 calling minutes will cost you $8.95 a month and get you 10 extensions. If you want 500 minutes and 20 extensions, you’ll pay $19.95 a month; for unlimited minutes and unlimited extensions, you’ll pay $69.95 a month.
Is virtual PBX right for me?
If you’re looking for a basic call routing system for your business, a virtual PBX could be exactly what you need. But if you need extra features or if you need to call outside your office a lot, you should consider a hosted PBX system.
Last Updated: 02/03/2012 04:02 PM