Virtual PBX

Virtual PBX is a stripped-down version of hosted PBX: a robust, virtual phone system that allows you to get better and cheaper service than a system using traditional PBX equipment.

If you need a simple, easy-to-use system to connect your business phones and to allow you to receive all your calls to one number, a Virtual PBX, like one from Jive or Vocalocity, is a good choice.

Provider Plan Details Long Dist. Rate Monthly Fees Setup Fees User Rating

Nextiva Office

  • Unlimited calling
  • US-based support
  • No contracts
0¢/min $21.95 $0.00
4.59014

PBX Unlimited Extension

  • Unlimited local and long distance
  • Company Call Record, Voicemail to email transcription
  • No contracts, no setup or installation fees
0¢/min $24.99 $0.00
4.88485

RingCentral Office

  • Unlimited Calling and Faxing (US & Canada)
  • No Commitment, No Setup Fees, No Installation
  • Price for 20+ users
0¢/min $24.99 $0.00
4.372725

  • Unlimited calling and faxing
  • 50 Free features
  • No long term contracts
0¢/min $21.88 $0.00
4.711765

Virtual Office

  • No contract required.
  • Unlimited Calls (9 free countries)
  • Save 50% or more
0¢/min $24.99 $0.00
4.200595

Jive PBX

  • Industry-leading reliability
  • Free Long Distance
  • No Contracts or Hidden Fees
0¢/min $21.95 $0.00
4.813335

Business VoIP Unlimited

  • Unlimited local and long distance (US & Canada)
  • No contract required
  • Award-winning solution
0¢/min $24.99 $0.00
4.585715

Class A DLS Hosted PBX

  • Super-powered PBX
  • Ultra-low flat-rate Pricing
  • Use ANY phone
0¢/min $15.00 $0.00
4.88

Improcom Business VoIP

  • Business calling to the USA, PR, and Canada
  • Free Cisco Systems Phones
  • No contract required
0¢/min $19.95 $0.00
4.92857

What’s the difference between a hosted PBX and a virtual PBX?

Hosted PBXs tend to come with a wide array of features and a large pool of available minutes, from virtual fax to e-mailed voicemail. Extensions are unlimited.

A Virtual PBX is a bare bones phone system. There are just a few essential features (voicemail, call forwarding, inter-extension dialing) included with a Virtual PBX subscription. Usually, calling out is not included with a Virtual PBX. You’ll need another service to supplment the virtual PBX.

What is a virtual PBX?

A virtual PBX is a simpler way to handle call routing. From one phone number, you can create a number of extensions for clients to call. Their call is then routed to your business through your virtual PBX provider’s system.

For you, it means you don’t have to purchase or maintain equipment. You can make most changes to your Virtual PBX from your service provider’s website.

How is virtual PBX priced?

Most Virtual PBX plans have a low per-month cost, based around your number of users. For example, Nextiva offers a virtual PBX option with three different pricing plans based on how many calling minutes you want. 100 calling minutes will cost you $8.95 a month and get you 10 extensions. If you want 500 minutes and 20 extensions, you’ll pay $19.95 a month; for unlimited minutes and unlimited extensions, you’ll pay $69.95 a month.

Is virtual PBX right for me?

If you’re looking for a basic call routing system for your business, a virtual PBX could be exactly what you need. But if you need extra features or if you need to call outside your office a lot, you should consider a hosted PBX system.

Back to Business VoIP

Last Updated: 02/03/2012 04:02 PM