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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
Wholesale VoIP services provide effective service and low-cost margins to small and medium sized businesses that need a carrier solution.
VoIP Software
Ooma Office brings a revolutionary way to cut down your expensive business VoIP phone service bills. Introducing Ooma Office, a system that delivers crystal-clear call quality on top of a handful of necessary features to keep your team connected. Plus, set up is a breeze.
With Ooma Office, business customers find that they get solid phone quality for a very reasonable price. You can even compare your yearly savings with Ooma Office by using their savings calculator. Customers save hundreds of dollars a year by using Ooma for their business phone service needs.
I enjoy using Ooma. It has great features and makes my job easier. We use to get a lot of phone calls so setting up the virtual receptionist helped us out a lot. When someone calls they know which extension to call. When someone leaves a voicemail it goes right to my email so I can listen to it. Also I love the app on my phone so when I am out of the office I can get calls and messages still.
ring group, extensions, virtual receptionist.
price
Yes
Why isn't everyone using Ooma office?
crneufeld
We've been using Ooma Office for a while now and haven't had a problem. It's half the cost of the traditional phone service we were using, and it has a ton of features. The virtual assistant feature is really helpful in directing calls to where they're supposed to go. We use the DP1 phones and they work great as well and is feature rich.
Almost everything.
Call quality can be a tiny bit glitchy at times (I have a fast connection).
Yes
best voip service
beegee2500
so far the call quality and features are good, and the good thing it i pay half of what i used to pay before.
quality, price
none
Yes
Ooma Telo Voip
kindmann
Highly recommand Ooma Voip to anyone so s/he can discover their service such as Voip service and security services and other services such as sales of Home and business phones..etc Good customer service
Good Price, good customer service
None
Yes
Excellent Quality and Low Price
PEN
I have had Ooma for about 2-1/2 years. The quality and reliability have been excellent. The only time I have needed customer service was during the initial setup. They were prompt and very competent.
Quality and reliability.
None
Yes
Love ooma!
Walleye187
I love using ooma. It’s great to save money and the call quality is great. I work at night and am on long confernece calls with colleagues. Ooma has never failed me once!
Low cost. Great call quality. Awesome app
Connected to internet. So if internet goes down then no phone
Yes
Ooma Office
CdnVoipGuy
We use the virtual receptionist to route callers to the right department but we really find it to be a great asset when a customer calls after hours and they need to be connected with a support technician. We can have the call forwarded to an outside support technician's cell phone.
virtual assistant
There maybe less expensive providers but ooma is user friendly
Yes
Ooma review
Wecleanit
We changed our phone service from Verizon to Ooma and are very satisfied with the savings, quality of customer service, features and phone options.
Cost, features, customer service, ease of connectivity
None so far, customer since 2018
Yes
Ooma Success Story
Jason Peringer
I switched to Ooma from a Verizon landline after horrible customer service, coupled with rising prices and diminished features. The start-up hardware and instructions were clear and easy to follow. I would recommend Ooma for VoIP businesses based on my experience of over two years.
I like being able to access voicemail via my email account.
The sound quality varies greatly based on your internet quality.
Yes
Simply Amazing
Bvrx
I couldn't be happier. Switching to Ooma was the best decision I made. It probides great quality at low rate and best of all no contract. LOVE it!!!
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral RingEX, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. RingCentral RingEX will also be powered by RingSense AI, bringing our unified communications solution to a whole new level.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.
Powerful Phone Systems for All Types of Businesses
Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.
Apps and Integrations
RingCentral also makes it possible for users to take the best features of RingCentral RingEX into their everyday business applications and devices. By integrating RingCentral RingEX into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.
As a small business owner, choosing RingCentral VoIP has been one of the best decisions for our communication needs. In a dynamic business environment, having a reliable, flexible, and feature-rich communication system is crucial. RingCentral has exceeded our expectations, providing us with an all-in-one solution that supports our growth and adapts to our changing needs. The ease of use, coupled with outstanding customer service, ensures that our operations run smoothly and efficiently.
Ease of Setup and Use: Transitioning to RingCentral was seamless. Their
intuitive platform meant we could set up and start using the system without
any technical hiccups. This ease of use extends to daily operations, making
communication effortless for our team.
Scalability: As our business grows, RingCentral grows with us. Adding lines
or features does not require a complete system overhaul, which is a huge
advantage for a small business eyeing expansion without wanting to invest
heavily in infrastructure.
Advanced Features: The range of features available, from video conferencing
and messaging to file sharing and beyond, means we have all our communication
tools in one place. This integration has significantly improved our team's
collaboration and productivity.
Reliability and Quality: The call quality has been consistently high, and the
reliability of the service ensures we're always reachable. This reliability
is crucial for maintaining our reputation with clients.
Outstanding Customer Support: On the few occasions we've needed assistance,
RingCentral's customer support has been responsive, knowledgeable, and
effective. Knowing we have this support gives us peace of mind.
Learning Curve for Advanced Features: While the basic features are
straightforward, some of the more advanced functionalities come with a
learning curve. However, once mastered, these features have been invaluable
to our operations.
Yes
Best VOIP Service
JAK Studios LLC
I switched to RingCentral after our last VOIP provider failed us. It was the best move we ever made. Excellent features, excellent quality, and excellent support. I highly recommend RingCentral to any company looking for a high quality VOIP provider.
Best in the business.
I have not had any issues.
Yes
President of a company
Kcsigns
My problem with the company I have been with 5 years can not fixed there own phone system .I rely on my phone system for customers itd been down 4 days noone but rookies trying to fix my issues when you cal my business all 4 lines and 4 different numbers all you get is a recording noone knows why
They know how to charge and up sale
Sucks
No
Five Star RingCentral
PorterGlenn
When we replaced our phone system for the office we did a lot of research; we talked to a lot of different companies to see what they’re using; we read every review that we could find; and we painfully went through all the various options to check out the applicability for our business. After the research we contacted each vendor to see how responsive they were, so when it was time to choose the decision was incredibly easy. I would like to say that was this was the greatest experience of my life, but I think that marrying my wife and the birth of my daughter would tie for first place in that competition... RingCentral is hands down the winner when it comes to an amazing phone system that can do system wide voice calls, sending and receiving faxes on your phone (yes some of our vendors still use a fax, lol) and group emails, customizable messages, hold music, automated transferring, push “a” button forwarding, automated attendant, video conferencing, work and project collaboration and 100’s of other functions that we are beginning to realize can literally make us even better than the amazing company we already are... With RingCentral you can come up with an idea and one of their level 2 techs will think outside the box and minutes later you have it set up; set up correctly; tested and working. If I could do it over again I would’ve switched to RingCentral 25 years ago and not wasted tens of thousands of dollars To keep antiquated phone services up and running and paying for after hours phone services with attendants who sound like they had a drink in one hand and a cigar in the other. We are a RingCentral fan club and the entire company is exploring the unique business tools that come with RingCentral...
The equipment, service and follow up are a major reason for our satisfaction
We didn’t switch to RingCentral a lot sooner
Yes
Awesome so far
MsTrial711
It has only been two weeks but so far things are excellent. I like that when I receive a voicemail, it is transcribed and sent to my email address. Also, I am an attorney and do not like for everyone to have my cell phone number and be called at all hours of the day and night for free legal advice. RingCentral solves this by having my office telephone number show up when I call from the app. My only complaint was I purchased the least expensive phone they offered because I really don't need all the bells and whistles, and it was too light to stay in the stand when I touched it. Upgraded and am waiting for new one to arrive. I have called support several times and each time I could understand the person who helped me, and they insisted on staying on the phone with me until they had completely walked me through the issue I needed to know how to set up.
1) Transcribed voicemails sent to email. 2) Masked cell phone number for
outgoing calls. 3) Much less money than Cox.
Headache of setting up and learning a new system.
Yes
RingCentral is technically sound - but you've got to do your research
wildcattommy
I've used RC for four years to serve a medical practice. Everything has gone just fine and according to expectations. I recently needed to replace an on-site PBX at a church (12 stations) and decided RC would be a good option. Six of the 12 stations had to be analog over existing TWP phone wiring - including an elevator phone. There was some problems getting the sales person to understand the application (the five analog stations were really just emergency phones in school classrooms, a kitchen, etc.) and that I didn't need full VoIP features for those stations. Anyway, looking online at the Cisco ATA devices for this application was important - as was asking to speak to an engineer who could answer detailed questions. For example, the RC firmware for the ATAs disables the second phone port - so one ATA per phone is needed. Ordering the equipment through RC simplified things (I did ask them if they could meet Internet pricing for the VVX 150 phones and the ATAs - they came very close). Cutover to the new system was smooth and everything is working as planned. Now, you can probably guess that I worked in this field and knew the right questions to ask, etc. All I'm going to say is that RC delivers a good product but you have to be sure you know your application and can work with (and perhaps through/around) the sales person to get your configurations defined. This is not your parents' telephone system. Price is fair - especially given its reliability and avoidance of on-premise equipment maintenance fees.
Good service. Good equipment. Good cutover support. Reliable. PLENTY of
features and flexibility to solve business needs.
Customer service will try to put your business application into a framework
they understand. You have to make sure it fits your real applications.
Yes
Buyer beware of Auto Renew
blueeyes
I contracted with #Ring Central for VoIp phone service for my small business in 2013. It went pretty well with #Ring Central for the first few years. I started have technical issues with the #Ring Central phone and had to use the customer service. #Ring Central customer service uses off US shore call centers. It is very difficult to understand the #Ring Central CSR's. Fast forward to 2019. I was fed-up with the #Ring Central customer service so I switched carriers. After porting my number to the new carrier I contacted #Ring Central customer service to cancel. The #Ring Central CSR informed me that I was in a contract and would have to pay $300 to leave. The #Ring Central CSR informed me that I was in an auto renew contract and I missed the grace period to cancel. I contacted a California attorney. I was told that as of July 2018 companies that are located in CA. can no longer auto renew contracts UNLESS they give the customer written notice of the contract renewal. California statuate Effective: July 1, 2018 West's Ann.Cal.Bus. & Prof.Code § 17602 § 17602. Automatic renewal or continuous service offers; prohibited activities; cancellation mechanism; notice of material change in terms; application of requirements (a) It shall be unlawful for any business that makes an automatic renewal offer or continuous service offer to a consumer in this state to do any of the following: (1) Fail to present the automatic renewal offer terms or continuous service offer terms in a clear and conspicuous manner before the subscription or purchasing agreement is fulfilled and in visual proximity, or in the case of an offer conveyed by voice, in temporal proximity, to the request for consent to the offer. If the offer also includes a free gift or trial, the offer shall include a clear and conspicuous explanation of the price that will be charged after the trial ends or the manner in which the subscription or purchasing agreement pricing will change upon conclusion of the trial. (2) Charge the consumer's credit or debit card, or the consumer's account with a third party, for an automatic renewal or continuous service without first obtaining the consumer's affirmative consent to the agreement containing the automatic renewal offer terms or continuous service offer terms, including the terms of an automatic renewal offer or continuous service offer that is made at a promotional or discounted price for a limited period of time. (3) Fail to provide an acknowledgment that includes the automatic renewal offer terms or continuous service offer terms, cancellation policy, and information regarding how to cancel in a manner that is capable of being retained by the consumer. If the automatic renewal offer or continuous service offer includes a free gift or trial, the business shall also disclose in the acknowledgment how to cancel, and allow the consumer to cancel, the automatic renewal or continuous service before the consumer pays for the goods or services. (b) A business that makes an automatic renewal offer or continuous service offer shall provide a toll-free telephone number, electronic mail address, a postal address if the seller directly bills the consumer, or it shall provide another cost-effective, timely, and easy-to-use mechanism for cancellation that shall be described in the acknowledgment specified in paragraph (3) of subdivision (a). (c) In addition to the requirements of subdivision (b), a consumer who accepts an automatic renewal or continuous service offer online shall be allowed to terminate the automatic renewal or continuous service exclusively online, which may include a termination email formatted and provided by the business that a consumer can send to the business without additional information. (d) In the case of a material change in the terms of the automatic renewal or continuous service that has been accepted by a consumer in this state, the business shall provide the consumer with a clear and conspicuous notice of the material change and provide information regarding how to cancel in a manner that is capable of being retained by the consumer. (e) The requirements of this article shall apply only prior to the completion of the initial order for the automatic renewal or continuous service, except as follows: (1) The requirement in paragraph (3) of subdivision (a) may be fulfilled after completion of the initial order. (2) The requirement in subdivision (d) shall be fulfilled prior to implementation of the material change. (f) This section shall become operative on July 1, 2018. After sending the opinion letter and the above statute to #Ring Central customer service, I was informed that they would "waive" the ETF and close my account. I WON!!!!!
The call quality was satisfactory
deplorable customer service and business ethics
No
AWFUL Service and Inconsistent Technology
Yellow Music Company
I signed up with Ring Central under a year ago. In that time span, I've had four major outages with phone service and calling for technical support has been awful! They use language lay people can't understand, are terrible with follow-up and then continue to try and "fix" the problem after the issue is resolved. An average phone call to tech support takes me 1-2 hours and I am often incredibly frustrated by their lack of ability to clarify or explain the questions they ask. Most recently, they lost my case file and didn't record any notes and I've had to start over from scratch. I have to assign stars so I've given them one because at least they have an app I can put on my cell phone to use when I'm out of office. If you're a small business, sole proprietorship, or non-profit organization without any technical support, DO NOT USE THIS COMPANY. They are impossible to work with!
They have an app for my cell phone so I can receive calls and text messages
outside the office.
Terrible technical support, inconsistent service, bad call quality -
definitely not a company to go with if you are a single person operation
without a technical department
No
Biggest Disappointment
Andy Pazz
We bought service from Ring Central and thought it would save money by merging the phones and webinar. It did connect both but the lines turned into horrible. The voice quality was not clear. When I complained about the issue they just ignored. My phone number was added into their voicemail list. Looking for some other company as RingCentral completely disappointed me.
None
Horrible support and customer service. Long hold times
No
Do your homework before you switch to RingCentral.
pcalvano
BEWARE! They have non existent customer service. The account managers have no clue how to help. They repeatedly apologize but can never seem to solve a problem. I was billed for a number I did not have or use. To this day I have not been able to have the number canceled or receive a credit for the payments they deducted from my credit card. They advertise HD Voice. I believe that's just the product name they use. I have experienced terrible voice quality. Many times incoming calls are interrupted and you have to wait for the call to reconnect. I usually end up calling from another line. They are way overpriced for the product and service they deliver. Look for other options. I can't wait to move my numbers elsewhere.
More features than most people need or use.
Bad customer service. Low voice quality. Overpriced.
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
