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Voip Reviewer

Voip Reviewer's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
VoIPo No customer service - VoIPO
01/26/2017 - 20:01
Overall:
1
Price:
3
Customer Service:
1
Features:
3
Reliability:
2
Sound Quality:
2
Service works 80 percent of the time. Service does not work 20 percent of the time.

If all you want are headaches, then this company will deliver that. VOIPO
does not care about customer service. The customer service agents are rude
and will lie to you, just to get you off the phone. They will always state
that the problem is yours and then fix the problem later on, doing the work
on their end. I have read that Timothy Dick (the owner), cares about the
customers, but this is not reflected at all in the attitude of the customer
service department. Not so surprisingly, the price that they advertise is not
the price that you will pay. The absolute minimum with a 2 year contract,
paying the whole amount in advance, is $7.71/ month. They also do not have
the same high rating among they reviews as the other companies which actually
charge less per month. It also appears that being honest with customers is
not very important. If you do get their service and need to transfer to
another company, be aware of the problems and difficulty your will have.
VOIPO has kept customer phone numbers and forced the customer to pay for
another month before they were willing to transfer the number. The claim it
is part of their fine print.

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