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scottandkellisue

scottandkellisue's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
Phone.com Poor customer service - Phone.com
06/02/2015 - 13:13
Overall:
2.8
Price:
2
Customer Service:
1
Features:
5
Reliability:
3
Sound Quality:
3
It has a lot of neat features. Customer service is horrible.

I signed up today after someone recommended the service. The price was a little higher than I wanted to pay, but with the happy review from a friend I thought I would give it a shot. It took me (literally) 2 hours to try to get things set up, and after I was unable to get a feature to work, I thought I would try to give the customer service a call for help. I sat on hold for more than 30 minutes and decided that I am not willing to offer that much money to a company who makes finding help so difficult. I'm sure they are a great company. I just need more peace of mind when my business is involved.

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