Persuader

Today I cut the cord! After paying 240.00 per month for an Internet, cable
and landline bundle I've finally decided to try magic Jack as well as ditch
the cable. Now the cable was easy to let go because other than the high cost
for a lot of crappy stations when I spend more than 50% of the time on my
local (free) network anyway, Internet TV has come a long way and I have
already subscribed to Netflix and am very happy with their service.The phone
however took a little longer to decide. I am self employed for the last 35
years and have had the same phone number for 25 years. however lately I have
noticed that more than ever fewer people phone me for business inquiries.
E-mail , facebook and texts are becoming the norm. The other issue is that
the major phone companies are starting to almost give landline phone service
away as a bonus for signing up to their internet (I live in Canada and we
have some of the most expensive internet services on the planet) I think they
are starting to sell landline services for as low as 20 dollars a month.
Anyway I figured if I'm going to reduce my bill I might as well make it as
low as possible. I read reviews and researched magic Jack and I honestly have
to say from the mixed reviews I've read that I wasn't really sold on it to
save a little over 25 dollars a month. I took a chance anyway and purchased
the Magic Jack Go at Walmart for $69.00 including the first 12 months free.
WELL BOY IM SO GLAD I DID!!!!.The process took longer than I expected and was
a bit more complicated than advertised. That said, I contacted customer
support and was surprised to find that I was first in the cue. Instantly I
had an agent online who was very patient and genuinely seemed thrilled to get
me set up as a new customer. The process took almost an hour in total because
I was having trouble at my end and I asked a lot of questions. The agent
routinely said for me to take my time. The setup process was top shelf all
the way and all other customer service reps of their competitors should take
note: for a bit more than 3 dollars a month they will destroy the
competition. The sound (which a lot of people said was suspect) was
surprisingly loud and clear. I did turn the phone volume up a little more
than I used to but then it was just like it always was. I could have paid the
one time $20 fee to save my old number but I ultimately decided not to bother
and leased a new local easy to remember number for $10 per year The only
reason that I gave 4 stars for reliability is because I've only had the
service for less than a day. Amazing support, Amazing clear service, amazing
savings and an amazing little gadget overall. I am only disappointed in
myself for being too stubborn for not having done this years ago. I may go
sign up for five years where it goes for a bit over 2 dollars a month! I've
reduced my overall bill by 150 dollars a month and couldn't be happier. YOU
ROCK MAGIC JACK and so does your customer support! Thanks from a happy new
customer.