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MikeCA

MikeCA's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
VYLmedia Great features and Price
08/22/2009 - 09:53
Overall:
4.6
Price:
4
Customer Service:
5
Features:
4
Reliability:
5
Sound Quality:
5
Price, quality, customer service, features and equipment. Couldn't use our old phone number, and not a great selection of numbers (in Ontario). The numbers we selected seem to be crappy. That is we still get about 2 calls (on 3 numbers) a week for the previous owners mostly for collections.

We've only had 1 technical issue with the VYL service in 1 year for 1/2 day. Setup is easy and I havn't had any issues since. Voice quality it generally good, but there can be an echo with high internet traffic. About 4 months ago they fixed the toll free problem, so we can use them now. Like most Voip services quality depends on your Internet service. With Cable internet (Rogers 7 and now 10 Mbsp) this works good. Having 2 extra numbers is a great feature. Customer service is very good.

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