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lotechguy

lotechguy's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
voip.ms voip.ms review
06/26/2010 - 04:11
Overall:
5
Price:
5
Customer Service:
5
Features:
5
Reliability:
5
Sound Quality:
5
Has all the bells and whistles you could ever need. Capable of replacing the traditional phone service. Very low price. Good sound quality. Friendly and fast customer service using live chat. Setup a little confusing for some Phone adapters.

I wanted a low cost VOIP service that was capable of replacing the traditional phone service.  I tried Magic Jack and Skype but these just didn't meet my phone needs. Both these services are tied to a computer and computers are subject to all manner of problems.  After reading dozens of reviews I ran across a review on VOIP.MS.  The reviewer had high praise for this service.  I searched the internet for negative comments about this provider and found none.  I signed up for VOIP.MS, ordered a telephone adapter, configured the ATA and started using the service.  There was a little glitch with my equipment at first but the folks at VOIP.MS were very helpful getting the problem worked. out.  My biggest concern is that the company cannot stay in business charging such low rates.  I expect to have a very reliable and complete phone service for less than $5.00 per month, yep 5 bucks a month.  I am a very satisfied customer.

voip.ms Up date after 2 years with voip.ms
12/30/2012 - 10:40
Overall:
3.8
Price:
4
Customer Service:
3
Features:
5
Reliability:
4
Sound Quality:
3
Excellent features. Service can be configured in many ways. Annoying telemarketer callers can be blocked. About any feature provided by a phone company is available Sound quality is a bit like a box of chocolates, you never sure what you will get. Sometimes there is lots of jitter.

After a couple of years using VOIP.MS, I am still reasonably satisfied with the service. I guess that says a lot, however I have been considering trying another provider. Problems with jitter or a choppie voice is often very annoying. Customer service for the issue has not been very helpful in eliminating the problem. The low cost and excellent features offered are a real plus that cannot be matched by most of the other services. The jitter problem may be with my IP and the amount of traffic because at times the voice quality is clear. I plan to continue to try to resolve the problem and if I cannot I will change to a different VOIP plan.

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