keng

What a nightmare!! I was so hopeful this system would provide the service I
was sold. Set up has been terrible, glitches everywhere. Getting them fixed
is like pulling teeth. We have a car/boat dealership and have lost calls
because of all the problems. I had no idea this would consume dozens and
dozens of hours of my time to get working and it is still not working. I was
told they would port my number , they can’t. I was told we had cell phone
apps included for all users that made the cell phone work just like the IP
phones. Not true! (unless we pay for a “special” app at $7/month for each
user). I am still paying for my original phone lines and Nextiva system just
to keep my business functioning. Too many issues to list. I am still hopeful
things will work out but this is truly a nightmare, nightmare, nightmare!! Do
not switch over your phone system or authorize phone number porting or pay
any monthly fees until AFTER your Nextiva Phones are all set up and all
functions tested. They want you to Port over you numbers right away so you
are locked in to them, then the nightmare begins. Good luck! Ha ha!!