Joe_burns

Reviews

Reviewed Provider	Title	Rating	Pros	Cons	Review
magicJack	Calls per days dropped when I got Majic Jack, WHY??? 12/12/2016 - 11:57	Overall: 1 Price: 5 Customer Service: 1 Features: 4 Reliability: 1 Sound Quality: 5	The actual MJ works well	Is it possible that calls are not going through and my customers are not getting me? Calls went from 30 to 40 a day before MJ. Now, 5 to 7 a day. WHY???	QUESTION? Did anyone's calls decrease when they got their Majic Jack? I ported my business line to Majic Jack a while back. My business calls were about 30 to 40 per day before I got Majic Jack on that business line. After going with Majic Jack, I get from 5 to 7 calls a day and most of them are telemarketers. I am confused. Chat support says they are Tech, but when I asked how to check this, they said, "We have Call logs." I have checked my call logs and they are the same as my actual call. What pisses me off is my brother called me from out of town when he had an accident and said I did not answer. He said he called many many times, but no answer. I checked my call logs and his calls were not there. I checked his phone and there was the calls. So, what the hell!!! Tech is NO HELP!!! Has anyone experienced this? I hate to go out of business thinking the economy went dead the day I got Majic Jack. Any ideas? Email me if you have an idea ([email protected])

Reviewed Provider

Title

Rating

Pros

Cons

Review

magicJack

Calls per days dropped when I got Majic Jack, WHY???
12/12/2016 - 11:57

Overall:

Price:

Customer Service:

Features:

Reliability:

Sound Quality:

The actual MJ works well

Is it possible that calls are not going through and my customers are not getting me? Calls went from 30 to 40 a day before MJ. Now, 5 to 7 a day. WHY???

QUESTION? Did anyone's calls decrease when they got their Majic Jack?

I ported my business line to Majic Jack a while back. My business calls were
about 30 to 40 per day before I got Majic Jack on that business line.
After going with Majic Jack, I get from 5 to 7 calls a day and most of them
are telemarketers. I am confused. Chat support says they are Tech, but
when I asked how to check this, they said, "We have Call logs." I have
checked my call logs and they are the same as my actual call.

What pisses me off is my brother called me from out of town when he had an
accident and said I did not answer. He said he called many many times, but no
answer.
I checked my call logs and his calls were not there. I checked his phone and
there was the calls. So, what the hell!!!

Tech is NO HELP!!! Has anyone experienced this? I hate to go out of
business thinking the economy went dead the day I got Majic Jack.
Any ideas?

Email me if you have an idea
([email protected])

Recent Reviews

Jivetel Communications

I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now,...

April 16th, 2024 - RobGreenfield

iTalkBB

I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me...

April 15th, 2024 - Nownow Miao