jlee2017

I used ITP services for many times. The customer service is not as good as
before. I ported my number out to other provider a week ago. However, they
offered me discounted price and suggested that i should port number back to
ITP. Funny thing is later .... they said they couldn't port my number back
cause the number is no longer active. (its 100% lies) . I switched my service
to other provider a week before and the service was and is active. Also, i
realized later that They charged me a year preminum and would not refunded to
me a penny. (69.00) Never explained to me about non refundable policy. I
think it was intentional i shouldn't listen to the person on the phone.
Please look for other similar reviews below.
I rather pay a little more and get professional reliable customer services.
Beware~~~~