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ATGWORLD

ATGWORLD's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
VoIPo VOIPO - few redeeming qualities
11/17/2013 - 10:34
Overall:
2.2
Price:
2
Customer Service:
3
Features:
3
Reliability:
1
Sound Quality:
2
Customer service folks are pleasant when you can reach them. Since if you choose this service you will be in constant contact with them, that is a good thing. Great system if you are within shouting distance of the person you are trying to reach. Poor reliability. Erratic service. Customer service is limited. Takes a long time to get through. The service sometimes just quits requiring an involved visit with customer service who are only available on West Coast business times.

This is a pretty bad phone service. I wish I had tried it for a few months before paying up front for such a long term commitment. The service is erratic. For domestic calls or international. I signed up for a long term believing that it would be similar to my prior VOIP provider but a bit less expensive. Turns out I was wrong. These guys try hard but are simply working with a system that is deficient in so many ways that it must be impossible to keep on line.
My guess is that most customers who use this as an office or home phone will leave the service as soon as their initial period is up.
I hope that my next VOIP service is better! Otherwise Verizon here I come....

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