In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
allstate59224
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| NetFortris | Love surprising our customers! - Fonality 11/24/2014 - 07:07 | The ability to identify a customer immediately when they call, and pull up their account information is invaluable. It saves time for all involved | Occasional echoing is unpleasant | I love to surprise a customer greeting them by name when they call. Even when they know it is a caller id type thing they do feel special and singled out. When I can look over their account and refresh myself with their account details it makes all the difference when speaking to them. That personalized service is a great tool to create a long lasting business relationship. |
