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Jan 01, 2026
fireman_bob
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| ViaTalk | It's just ok for outbound calls. Inbound calls are a disaster. 12/22/2011 - 05:15 | Customer support is pretty good at trouble shooting issues. They have a lot of cool features you set up using the internet panel. | Reliability of incoming calls is horrible. I miss probably 80% of the calls (phone rings, I pick up, line is dead). This is probably why I made the first comment in the pros section. I spend a lot of time on the phone with tech support while they tweak this or that. Most times they fix it for a while, but then it happens again and I have to repeat the whole process. | The pricing is good, call quality is ok, but good enough for phone service. They have some cool features that you can set up using the internet control panel. The big issue is the continuing problems with incoming calls. They just can't seem to get the system to work right for any length of time. |
