roxominton

My horror started long before I knew Jive was around. Our company moved into an office building, and on a very tight budget. We ended up getting a 25 year old, used ATT Merlin System for our phones. Bulky Clunky phones that didn't really provide any functions other then calling in and out. The administration for the system was horrible. And then the hunt began, I reviewed for months and months on different providers, and all of them were extremely insufficient, not knowledgeable in their product, or way too pushy of a sales person.
As our current phone system was going under, the pressure to get a new system was climbing. In the end I presented 3 options to my board none of which was Jive. Our middle of the road option was RingCentral, that made the most sense in features, price, etc...
My goal was to come in the next day and getting the ball rolling with RingCentral. For some reason I went home and ended up here on voipReview. And boy did my opinion change. RingCentral had some pretty bad reviews. And my judgment shifted to look for another provider, and I came across Jive, read the reviews and began checking them out.
I initiated a chat with Jen, one of Jive's sales reps. There wasn't a question I asked that she couldn't have answered. I spoke with Jen over the next 24 hours and had my mind set on getting Jive for our company. I made my presentation the next afternoon, got the approval and begin the process.
The setup could not have been any easier. I had a kickoff call with a Jive Rep that walked me through my system explained everything and how all the features work. Again, I couldn't ask any question that he didn't have an answer to.
Our phones came on a Wednesday at 2PM. I had 15 phone lines to switch from our current system over to the new system. I had the entire system, up and running by 6PM. Our phone system was completely switched over to Jive in less then 4 hours. This also included 2 phones which were remotely located outside of our office, and never connected to interoffice dialing before Jive.
To wrap up this long review, in a nutshell Jive has been amazing, I look forward to our future. If your still reading this review, go GETJIVE!