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AshlyG

AshlyG's picture

Reviews

Reviewed Provider Title Rating Pros Cons Review
Mitel MiCloud Connect M5: Pricier, they found other ways for us to save
04/02/2012 - 03:46
Overall:
4.8
Price:
4
Customer Service:
5
Features:
5
Reliability:
5
Sound Quality:
5
Customer Service, Reliability of Service Price

My small business office uses M5 for 10 VoIP phones using their T1 line. The service is great! Their customer service is their best feature. We recently tried to cut costs by connecting our VoIP phones to a Time Warner public internet line but we constantly dropped calls because the connection had constant interruptions. Although M5 is pricier, you get what you pay for. We switched back to M5. I appreciate their honesty when evaluating what services I need. They found other ways for us to save money on our monthly service (ie use Time Warner for internet but keep the phones on a T1). Thanks!

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