rebclu

Phonebooth was full of promises and has really advanced the management interface for hosted voip into the realm of easy to use. Unfortunately, they are difficult to get engaged on service quality issues which have become more and more frequent. We are now two years in with Phonebooth and have to abandon ship due to horrendous voice call quality that bandwidth.com doesn't seem to be able to reproduce, diagnose, or fix. It seems that every time we try to make a call, the party on the far end cannot hear us clearly, complaining about dropped words and syllables. As an unrelated issue, we cannot even call Phonebooth support from our phonebooth phones, instead having to use our cellphones to interact with their support—and that's when our phones are working!