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Jan 01, 2026
mbail
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| 8x8 | 8x8: wonderful customer support 03/09/2010 - 11:21 | The quality of the phone is much better than the competitor I was with. Sound quality is much better. Customer support is wonderful. Much more user friendly than the other companies equipment. The features that 8 x 8 offers are second to none. | Have a hard time getting a hold of my rep. I ordered a headset to go with my phone, but no one really knew which headset it took. When I got it, I only got half of it and had to order the other half. | As the owner of a small business, I have locations in other parts of the U.S. and canada. We all needed to have the same toll free number, just have different extensions...we tried with another VoIP provider and it was awful. We had their service and phones for 9 days. The phones were only operable 1 day out of the 9. 8 x 8 offers a full service business solution with the most cost effective way. The features that they offer are second to none. I would never go back to anyone else again, for our business phones. The customer support here is wonderful. We had a problem with one phone in a satellite office that also has vonage, the tech support walked through every step for an employee to restart everything and plug everything in and provide him with the correct IP address and within a half an hour, he was up and running. |
