ZingoTel Reviews

I had this service alittle over a year when i first signed up i thought it was very good service but in the last few months it has went down hill very fast. Beware if you need to speak with someone from their service dept. its pretty much a joke you will be calling for hours. last month i had people calling me to tell me to stop calling.. it was people that i never called but i guess my service was calling, so they changed my number the very next day i had 20 messages on voice mail trying to reach someone else and then on top of all this they raise prices with no warnings and oh yeah they cut my service off said i was using my unlimited service to much and needed to upgrade to bussiness... This Server is pretty much a joke.....BEWARE STAY AWAY FROM THIS SERVICE!!!!!!!!!!!!!! IF YOU HAVE THIS SERVICE MAKE SURE YOU CANCEL BEFORE THE NEW MONTH RENEWS BECAUSE IF YOU DON'T THEY WILL TELL YOU TO LOOK AT YOUR SERVICE AGREEMENT AND SAY PRETTY MUCH SORRY ABOUT YOUR LUCK.........BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been a customer of Zingotel for over a year and was until recently very happy with the service/value for the dollar. However, in the last week my service has not worked at all (there goes the value) and I've made numerous phone calls and e-mails to customer service trying to resolve. You cannot get a "human" on the phone, only option is to leave a message, of which they do not respond. I've left an alternate number to be reached at since my Zingotel number was not working. All I've received are a couple of e-mails stating that they had tried to reach me but could not. That was an out and out LIE!!!! They've not tried to call my "working" number once!!!! They do not seem to care any longer about keeping customers happy so I say "goodbye" to Zingotel. Any of you that may be considering switching to Zingotel, I say try reaching their customer service first before making any committments, even the sales department you only get the option of speaking to a recording. What a crock!!!

Zingotel, Zingotel, Zingotel....Beware of it. They have a fantastic customer support... huh!!! We can never reach to the customer support, ALWAYS we end up leaving a voice message and these calls are never returned back.
And yes, FREE equipment, just 4.95/month, bla bla bla.. DO NOT believe, they have some hidden charges that will be some where in the middle of the agreement statement. There are many chances of overlooking at those small lines.
They provide very bad service. They are not sure what the billing date is and I have to keep checking my account every one hour from 1st to 6th if every month. By not doing so, we end up in paying late fee.
Finally if you are so fed up and want to cancel the connection, there is a fee of 39.99, equipment charges and so on which will be sent to your e-mail after the taking away the service.
I strongly recommend every one NOT to believe this kind of TRASH. They can cheat people to the extent they can.

I have been a customer for over a year on the "unlimited personal" plan. I got along with it pretty well for the price. Then the day came when they blocked all my outgoing calls. They said I have "excessive use" and need to switch to the "business plan". I am only 1 person who talks little. The customer service is hard to reach and they do not return calls for tech support. They will not cancel or turn my service back on. I have never paid late, etc. They just try to force you to pay more.
Stay away from this company!!!!