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ZingoTel Reviews

ZingoTel went out of business in May 2009. Please continue to post reviews, though — knowing the history of VoIP will help other consumers make better choices.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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UPDATE

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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Average: 4 (1 vote)

I wrote the following and now must re-cant... I like most of the other folks on here have now fallen prey to Zingo's tactics. I made a my phone has not worked in over two weeks... NO one at customer service (I knew that) I will now switch... IT was good for a year now is garbage... I used to be their biggest fan... Now I caution you to stay away...
Original review: (I apologize for leading anyone to this service)
Can't beat it
Anonymous from says: I've had Zingo tel for over a year. I have an Oakland phone number and an ALabama phone number close to where I move. I have had ABSOLUTELY no problems using this service. I rarely use the phone $14.95 for unlimited ( I may go back to the $9.95 for 400 minutes.) is unbeatable. Sound quality from cordless phones in and around the house is clear as Ma Bell. I had Vonage but could never get it to work and is $10 more and the customer service was lacking. Zingo's customer service is hard to contact for some reason, but if you reach them, they'll take good care of you. Zingo... best kept service.

Yes

takes your money

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3.2
Average: 3.2 (1 vote)

I used ZingoTel for more than a year
Technically OK but billing was always bad. Every other month they messed up my visa charges.
Calling customer service is 7/24
They answer their phones 7 hours a week 24 days a year.
I changed after so many over charges on my visa.................

No

How to Cancel???

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1
Average: 1 (1 vote)
1
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1
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Even I fell in the trap!! I just received the equipment, but I ordered the service one and a half months back. I made a big mistake by not looking into the reviews.
Can someone please advice me on how to cancel it now? I am not planning to activate the service, but am trying to get a Return Authorization Number and cancel it. But they are not responding for my calls and mails. Do any of you have any phone numbers or emails ids which they might answer?
Please dont go for this service ever!!!

No

Pathetic Service

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1
Average: 1 (1 vote)
1
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1
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To all of the employees of Zingo, start looking for other jobs as the quality of your service will certainly make you unemployed shortly. Maybe level 1 AOL support is more suited to you're knowledge because you certainly don't belong in the world of VOIP!
As soon as I can contact some-one at Zingo, I will CANCEL this service.

No

One Word

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1
Average: 1 (1 vote)
1
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1
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1
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1
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1
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Sucks!!!
Read all the reviews before you do this VOIP

No

Fabulous if:

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1
Average: 1 (1 vote)
1
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1
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1
Average: 1 (1 vote)
1
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1
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You have the rest of the evening to try and contact support. After the initial contact, good luck. Overseas calls if connectable are horrible, support is non-existent, e-mail is not reponded to in a timely fashion, and there are reports on the net that they will use the majority of your bandwidth for the calling. DON'T DO IT, NOT WORTH THE SAVINGS

No

PATHETIC

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1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
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1
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1
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1.2
Average: 1.2 (1 vote)

The worst decision I ever made, does any-one work here? Don't fall for the BS offers, they scam you and charge you different rates. Also I had to cancel a CC number of 12 years to stop them from charging me. STAY FAR AWAY FROM THIS COMPANY!

No

Poor, Poor, Poor

user_review
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.6
Average: 1.6 (1 vote)

Cut this service 4 months ago and still recieving invoices after cancelling the credit card. Now being threatened with a law suit. Stay away, bad service and terrible support!!!

No

What a Waste

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1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
1
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1
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1
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1.8
Average: 1.8 (1 vote)

Could go on forever on poor service, non-existent customer service etc. Not even sure if there is a staff at Zingotel. The worst service i've ever experienced. State Attorney's office here i come--will contact you via Vonage...

No

Worst Customer service

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3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3.2
Average: 3.2 (1 vote)

Absolutely a horrible company to work with. I'd avoid it at all costs! Pay the extra for a reputable company...not these crooks!

No

Pages

ZingoTel

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2005Year Founded
8%Recommend
72User Reviews

Overall Rating

1.8
2.65
35%
29%
40%
24%
53%

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