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VYLmedia Reviews

VYLmedia strives to provide the highest quality residential VoIP phone service with the best possible features and services at the best possible price. VYLmedia offers its customes products such as VoIP adapters, local phone numbers, and a variety of valuable services. VYLmedia truly is a one-stop solution for all your VoIP needs. Whether you need to connect locally or globally, VYLmedia can provide for your communication needs.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

a

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3.2
Average: 3.2 (1 vote)

Caller ID does not work - has not bee n since I signed up. Sound quality is average because there is definately an echo.

You've to wait 10 seconds before your call gets connected
No

super voip services

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

super voip services

super voip services
super voip services
Yes

No 1 voip services in north America

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

One of the best best voip service provider

best price wise, good voice quality, lot of features
I really like the services
Yes

Very Happy

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I have had this service a couple of months now.We have tried 4 other voip companies.VYL stands head and shoulders above them.Customer service is outstanding.I have cancelled my landline now.Great job VYL.

Dependable Great customer service
None
Yes

a

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3.8
Average: 3.8 (1 vote)

I recently discontinued their service after they blocked 800/866 numbers I used to call internationally (MobileCaller and Reliance).

1. No long term contract 2. Live tech support/customer service 3. Free extra number 4. Inexpensive toll free service
1. Recently blocked 800/866 numbers to call internationally at no rates. No time frame for resolution 2. No incoming ca
Yes

Out of Business

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3.6
Average: 3.6 (1 vote)

Oh Well looks like another one has bit the dust. Phones disconnected & Web Site non-functional. What is up?

Lied to me about caller ID. Name was available for first thirty days then it disappeared entirely.
Yes

One yeard Later

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

From Canada: I've been a very satisfied customer of VYL for over one year now... I've had no issues until recently, when I thought my voice quality was deteriorating... I did as is suggested at the bottom of their e-invoice, and emailed them my results from'VOIP Speed Test'http://myspeed.visualware.com/voip/ including my phone number, and my VYL device's MAC address... Within 3 hours I had a reply that an update had been sent to my device, and that I should reset it (unplug it for 15 seconds) Well 'blow me down'... My voice quality is back to 5 by 5... Just another accolade for an excellent company!
Thanks guys... great product, great service!

Excellent VOIP Provider
none
Yes

Excellent Experience with Voip Your Life!

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I am not employed by VYL nor related to any of the owners nor employees nor employers. I found out about Voip Your Life by doing a Google search for VOIP providors. What got me started searching was my monthy land line telephone bill. To keep costs down I was using a long distance calling card from Sam's Club. But still, I have my land line bill which is outrageous and my long distance bill. I wanted to be rid of both since the long distance card, I had to dial the 800 number on the card plus my id code then the telephone number of the person I wanted to call. Very inconvenient!
Well I found www.vopreview.org and am I ever glad I did. My twin brother wanted me to get this one voip service but after reading all the rave reviews on Voip Your Life I told it to check it out.
I ordered the service. When I tried setting it up I was having a little difficulty. I think I wasn't waiting long enough time for the modem to sync or something. Anyway, I called VYL and the poor service tech got stuck with me. He was sooooo patient with all my fumbling and so professional. In no time he had me up and running. I just kept thanking him for all his help.
I just can't believe the clarity. I do have a cable modem with only about 5Mgs download and about 500Kbs upload. What is strange is when I'd call out all was great. But when my local friend would call, when I would talk, I'd get a slight echo. I emailed VYL about this echo. They e-mailed me back with instructions to test my connection then to email them back so they could tweak my modem. They also called me to see how it is going! Imagine that! A company that really cares. Do you think Verizon would do that or At&T?
I have spoken with family members in France (I live in Michigan) and it is like they are right next door.
The voice quality when talking to my friends in Alabama is also exceptional.
Now I can finally be rid of my land line and my long distance calling card! Woohoo!
Get Voip Your Life! You will be glad you did like me!

All the techs at VYL are Pros
Can't think of any at the moment
Yes

SERVICE

user_review
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

I CAN'T HONESTLY GIVE THEM A 5. IVE USED SUNROCKET BEFORE THE WENT OUT OF BUSINESS, THEY WERE GOOD. I SIGNED UP WITH VOIP IN AUGUST AND WAS ONLY ABLE TO USE 83 MINUTE OF THE SEVICE. I HAVE BEEN CALLING FOR TWO MONTHS TO TRY AND FIX MY SERVICE. AFTER TWO MONTH I GAVE UP AND CANCEL. AND THEY STILL CHARGE ME A CANCELATION FEE.

No

VYL Media: Super Company

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Super CompanyFantastic company to do business with. Customer service even called me to see if I was happy with their product. Customer service usa based. Glad I took the time to research Voip before I took the leap. Voip your life was a real find.

State sidw customer service. Great service.
none
Yes

Pages

VYLmedia

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2006Year Founded
72%Recommend
175User Reviews

Overall Rating

4
3.95
80%
79%
81%
81%
79%

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