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VYLmedia Reviews

VYLmedia strives to provide the highest quality residential VoIP phone service with the best possible features and services at the best possible price. VYLmedia offers its customes products such as VoIP adapters, local phone numbers, and a variety of valuable services. VYLmedia truly is a one-stop solution for all your VoIP needs. Whether you need to connect locally or globally, VYLmedia can provide for your communication needs.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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VYLmedia: Absolute best value for the money!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been with VoIPYourLife for longer than most VoIP companies stay in business.  These guys have it down.  Customer Service, Quality and support are second to none and in the US.  What more could I ask for?

They know what they are doing
None yet!
Yes

The best VOIP service, period

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I rarely write a review for services I subscribed to. This time, I feel the urge to tell others my experience with VYL. I have been searching for a good provider for long, after trying others like iTalkBB etc. In my opinion, if the voice quality is poor, it doesn't matter how many bells and whistles you get. Apparently, VYL exceeded my expectation. The voice is crystal clear, even when calling overseas. This makes one wonder, if they can do it, how come some others can only deliver poor quality?
I have been using VYL for two months now. Never had any dropped calls or poor connections. The only complaint I have is, as compared to conventional phone, the ring comes much longer after the dial. I suppose this is due to the IP nature of the dial. Other than that, the global unlimited plan is a real steal. Highly recommended!

Voice quality, customer service, price
delay after dial
Yes

no reliability

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
2.6
Average: 2.6 (1 vote)

service works for 24 hours then locks up. If box is before router internet goes down. Box after router voice loss issues. worked with Tech support for 3 weeks changing settings and still service drops. Does anyone know a good voip?

quick tech support answers.
service was not kept over 24 hours.
No

Great service, great product

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I was skeptical about VOIP services because someone called me from one once and the sound quality was horrible. But as a small business, our phone costs were out of control and I wanted to find a way to save money. I read all the great reviews from customers on this site and wondered if VOIP Your Life could be as good as people said it was (it's a goofy name, so that didn't help). Nonetheless, I made the leap. The phone adaptor arrived within three days. I'm not very technically savvy so I opened the box with dread (you know, anticipating a whole afternoon of crawling under the computer desk to disconnect cables, re-booting, swearing, being on hold with customer service, etc...) Well, my experience was nothing of the kind. I plugged everything in according to the instructions, I had to re-boot once (because I lost my Internet connection) and then I was able to dial out and receive calls immediately. I did ned up calling customer service with a question about hooking up multiple phones and I was connected to a rep immediately (with no touch-tone menu promts) and he was easy-going, helpful, efficient. The sound quality is excellent. Hooray!

great service, great sound quality
none
Yes

The Best VoIP I ever bought.

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Bought this service after two month of Vonage service. I'm told Vonage is good, but did not work out for us.
Now I got no issues and the people that help you really know and can do stuff to make this work.

Works great great call quality, works as good as my old line phone!
Takes a lot of bandwidth, but that's OK it saves me big money!
Yes

Six months out

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Well I have now had the service for six months now and couldn't be happier. I've had no problems with my service that I can think of. These guys deliver what they promise, reliable phone service at a price far less than what the traditional phone company charges. I've got a couple of helpful tips to help you save a couple of bucks each month if you are on the basic plan. If you are reading this looking for a company to try for VOIP service, I think you will extremely pleased if you choose VYL like me. Want to hear the sound quality before you buy? Give me a call at 407-705-2422 and listen for yourself. If you were using VYL the call would be like making a local call, sorry if it's long distance for you now. Have a great day, talk to you soon. Daniel Kirk Sr. St. Cloud, FL

Yes

Good service but lousy website

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.2
Average: 4.2 (1 vote)

I was one of the unfortunates that was hosed by Sunrocket, and went to Voipyourlife after Sunrocket's demise. Overall I am impressed with the service and particularly the customer service.
When I have had minor problems (couldn't connect to my mother's cellular phone due to a connection issue on their end), they were very polite, pleasant to deal with and helpful and found and resolved the problem promptly. Clear, unbroken English instead of a strong Pakistani accent was a huge plus too!! (Nothing against Pakistanis mind you. They are just hard to understand.)
I have some periodic minor niggles with the service, such as people not being able to hear you once in a while on answer and having to call them back for a solid clear connection. Those are rare however and call clarity is usually very good and the service is reliable.
I really liked the $199.00 a year deal that Sunrocket offered too and wish Voipyourlife had that deal, but at $27 and change a month with taxes and fees, it's still a damn site better than Qwest.
My only real complaint is their website for administering your account pretty much sucks. It looks like it was made by a 5th grader practicing with an html editor. They really need to work on improving the website, but I can wait for that to improve when the service and customer service are great!

Reliable service, good call clarity and great customer service! Clear English and no wait times for help usually.
Website for account administration sucks. Lack of a $199.00 annual deal is a bummer.
Yes

a

user_review
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2.8
Average: 2.8 (1 vote)
Easy to use and cost effective
No customer support They just didn't care Never returned calls promised or fixed problems. Could never get thru phone
No

Best All-Around Service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

My experience is much like Freddie's, 1-25-08. I was jumping from provider to provider in search of the prefect combination. My wife thought I was nuts and she wanted me to leave it alone. Well, I'm not sorry. I'm finally satisfied with the package at VoIP Your Life. I was with them once before and I would have stayed if they had not had the problem with Name on Caller ID. They have that straightened out in my area and I have no plans to move again. My wife was unhappy because incompetent providers lost my number (twice). I was quick to jump to save another dollar or to get some feature I thought was cool. Now I'm going to stay with VoIP Your Life and focus my obsessive-compulsive behavior on something else (it's a guy thing).

Reliable. Good customer service. Good all-around package.
Nothing (since Caller ID was upgraded)
Yes

Great Job / Voip works for Me

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I would like to say thank you once again. You saved my life. I tried VOIP, AT&T Callvantage, and Callcentric. I keep coming back to Voipyourlife. You can’t compare the great service and voice quality. My wife tells me to keep it simple, if I am happy with Voipforlife, I don’t have any complaints, please just pay the bill and don’t change the service anymore, just to save $5.00 a month. You all have great customer service and the best tech support. Thanks Gary, John and Adam.

None
I need Puerto Rico included for the Price
Yes

Pages

VYLmedia

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2006Year Founded
72%Recommend
175User Reviews

Overall Rating

4
3.95
80%
79%
81%
81%
79%

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