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Home > All Providers Reviews > Vonage Business Solutions

Vonage Business Reviews

Vonage Business delivers feature-rich and affordable business VoIP plans that are best for small to medium-sized businesses. Developed in early 2000, Vonage is a household name in the VoIP industry, and continues to provide powerful communication platforms and tools to help businesses succeed. Their cloud communication solutions are flexible, scalable, and easy to set up, making the move to VoIP easy for new and existing customers. Vonage also offers extended customer support, a dedicated online resource section, and a 30-day money back guarantee with their plans.

Vonage is a leader in cloud-based communications service with nearly 2 million customers worldwide. Since 2003, Vonage has aimed to help small businesses excel by providing top quality phone system service for less. In 2016 Vonage won the People's Choice Stevie Award for their exceptional customer service in telecommunications. With Vonage Holdings Corp. headquartered in Holmdel, New Jersey in the United States, Vonage UK's head office is in London.

For residential service, check out the Vonage reviews page.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Vonage Business is one of the largest providers of VoIP services to the SMB market. The company offers customizable and feature-rich business VoIP plans, as well as a range of VoIP phones and routers that address the specific needs of small to medium-sized businesses.

Plans and Features Tailored to Your Business

What sets Vonage Business apart from other providers in the market is the company’s emphasis on unique and customized business VoIP solutions. Unlike other providers that only present a “one-size-fits-all” solution, company offers a “Build Your Own Plan” service that allows businesses to identify the number and the kind of phone lines they require; and then choose the features that are important to them.

Phone Service that Works on the Go or at Your Desk

Recognizing the importance of mobility and flexibility in the modern business environment, Vonage Business also offers the perfect addition to a business phone system: apps for desktop, mobile, and softphone. These handy apps let users enjoy the full features of their business phone system, regardless of the device they use or the location from which they are working. Thus, Vonage extends the power and functionalities of their phone system further than the typical office phone system.

Write your own review

Best Decision We Ever Made was Switching to Vonage

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Vonage was the best switch we ever made. We use to have another VOIP, RC for short and it was a nightmare. The switch over only took a few days. Also only took a day for the employees to get familiar with the desktop app software. We are saving hundreds a month next to landline. Never ran into any problems after the intial set up, and they have a dedicated line for new customers for the first 90 days to get immediate attention. Overall its been a giant win for the business. If you have any questions feel free to email me at anytime [email protected]

Quality is Crystal Clear, Reliable, Great Customer Service, Very quick Tech Support, Save Hundreds a month
Need more features, but they're always updating and adding features
Yes

Vonage Business Systems is Great

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

If you are looking to upgrade your business phones, we highly suggest contacting Kyle Kolumbus at Vonage Business Solutions www.vonagebusiness.com 678-534-3246, they did a REALLY great job for our company and it was a seamless transition at a great cost.

Yes

Red Flag on Leaving with your Fax #

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4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3.6
Average: 3.6 (1 vote)

When you sign up for Vocalocity it states "cancel when you want" & "no cancellation fees" While Vocalocity service is not completely bad, certain features never got set up correctly. Auto attendant is difficult to adjust if you need a change, phone app never worked, several of the Cisco phone features don't work because of programing etc. Decided to move to Nextiva better tech support, features and for about the same price. Porting got rejected by Vocalocity and in a customer service call, the Tech explained that the faxing is handled by EFax (a J2 Global company). In order to get my fax number back, I must pay an additional $100 "Porting Out fee". They are happy to release all my other local and toll free lines I brought into Vocalocity, but the fee is an EFAX terms of service issue. We signed up my phone service with Vocalocity that explained that fax service would be provided in our account. Calling Efax, explained I could transfer my account away from Vocalocity to a EFAX "consumer account" for $16.95/month but would still have to pay a $40 cancellation fee to get our fax number back. Looking at Google, hundreds of J2 Global customers are complaining about being charged for service long after they cancel, and that they are exempt from US FCC rules. So we don't want to give them our credit card - even for a month.
Our business has had phone lines for 22 years and this is the first time we have ever had to pay to get our phone numbers back. Yes, Faxes are obsolete but many customers still use them for documents and POs so we still need to receive them.
If their is a Class Action Lawsuit filed against Efax and/or Vocalocity (now a Vonage Company) we will be first in line. Vonage should protect it's customers from 3rd party vendors partnerships it sets up when they go bad. As I said above, I am not completely unhappy with Vocalocity's phone service BUT this incident, charging us to get our phone number back is completely unforgivable. Unless this is resolved I will tell thousands of my current and former customers NOT to use either of these companies (J2 Global and Vonage)

If you can get it configured correctly and fully, it's a great system
Customer service and tech support could take 20-30 minutes to get on the phone. Poorly trained & too few techs. Leaving Vocalocity/Vonage business and hit with $100 charge to retrieve by Fax number back. hard to get the FAX numbers back from EFAX
No

Not for more than 3 people and only 1 location

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2
Average: 2 (1 vote)
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

My boss was taken in by the sales rep that stated that this was a great service for her and her business. He talked a good talk and she was taken in by this. I run her satelite office, just me, and I have been down for 6 days now. Her other office (has more than 3 people and more than 3 computers) has capability for some things but are still having issues. I am sure this is a great service for EXTRA small businesses or home businesses but do not be fooled by all the stuff they are saying. It does NOT work for multiple locations nor is it compatible with all databases. This has been the most frustrating experience and I hope she will never do this again.

Great concept if you have only one office and less than 3 employees.
Don't get this service if you have more than 3 lines or phones, never get for more than 1 office location EVER. Down time to configure with your current systems (best to have same computers-year, make, model, through out office), is terrible, could lose more than 3 days to configure.
No

Poor service and experience with Vocalocity

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4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.6
Average: 2.6 (1 vote)

The initial problems they blamed on prior provider. Then they blamed it on the phone. Neither was the source of the problems.
Their problem solving capability is very weak. They had problems finding capable techs. Resulting in the need to transfer calls. Calls and email to Vocalocity were often ignored. Although the quality of calls I made were good, the quality of calls I made to Vocalocity were poor.
I experience extended and intermittent periods when I could not make or receive calls. There were even long periods when callers could not leave messages.
Their philosophy is; the customer is always wrong.

Promotional information presents a fantastic service
Service poor, requires a minimum of two calls, generally more. Features did not work as advertised
No

The most frustrating part of running the business is Vocalocity.

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1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
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1.8
Average: 1.8 (1 vote)

There's lots of blame shifting. On at least two occasions, they've emailed letters apologizing for network problems in my area, but then deny that the problems we're experiencing are related. No matter what the issue, its some one else's fault. Some days service is so bad, I've resorted to using my cell phone to make calls. This is no way to run a business. We've been told to keep a log of problems so they can tell us what to tell the internet/ equipment/ consultant. The key here is they can't help, but someone else might be able to. The only solace is when clients point out how bad the phone connection is I tell them that service is provided by Vocalocity.

The customer service folks try really hard to satisfy customers but they are saddled with engineering problems beyond their control. The quality of tech support people varies. Some genuinely work to fix problems, some are arrogant and singularly focused on getting to the next call, which means dismissing your concern or shifting blame.
You cannot tell whether someone else in the office is on another line from the telephone console. You must open the dashboard on your desktop and keep it open to view which lines are in use. The call quality is unreliable... some days- even weeks- its just fine, other days not. Some days outbound calls are declined or dropped.
No

REceived Great Support with Vocalocity

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Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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5
Average: 5 (1 vote)

I just switched from another provider and was very pleased with the level of support I just received. I spoke with Myra and she was able to take care of my needs quickly while maintaining a great attitude. After having a disappointing experience with another company, it is refreshing to work with such a professional team!
Thanks,
Adam

Great service and support
Yes

Great Customer Support

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5
Average: 5 (1 vote)
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My entire experience with the Customer Care department has been great. Never long wait times, and am always helped in a friendly and satisfactory manner. Michael was of great help to me to day, enabling me to carry through with the porting process and breaking the set-up process into easy-to-follow steps. Thanks, Michael!

Great system and great solution to meet our growing business needs. Makes receiving client calls much more efficient.
Yes

Outstanding Tech Support from Vocalocity

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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4.8
Average: 4.8 (1 vote)

I would recommend Vocalocity for anyone looking for a voip system with great customer and technical support. We have been very pleased with the quality and reliability of service.

Our phone calls have great quality and both customer service and tech support are always very helpful and knowledgeable. Dammond from tech support went above and beyond to answer our questions regarding new services and how we can best utilize them.
The only thing we don't like is not to do with the providor but the phones we chose. We have not had any complaints about the service we receive.
Yes

Call Queue for vocalocity is poor

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Look elsewhere! We were an Aptela customer, and they were bought out by Vocalocity. This service seems to have more features, though they have many growing problems. Customer service not quite up to the task!

A bunch of features
Unfortunately the features they provide don't work well. The call queue has gone down without notice and logged all users out and left our customers parked on eternal hold until they hung up. This has happened at least 15 times over the past 3 months. To top it off, we were charged hundreds of dollars for those calls parked in the queue due to their failure. Vocalocity readily admits the issue, but also admit that they won't notify it's users when the queue goes down as all users don't use this feature, and don't want to alarm them.
No

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Vonage Business

Atlanta , GA
United States
2003Year Founded
84%Recommend
65User Reviews
Get Quote

Overall Rating

4.44
4.58
91%
86%
88%
87%
91%

Service Locations

  • United States
  • Canada
  • United Kingdom
VoIP app

The Skinny

Vonage Business (formerly Vocalocity) provides a reliable business VoIP phone service for small and mid-sized businesses. Founded in 2001 by Jeffrey A. Citron, Vonage is one of the largest cloud communication companies that offers both solutions to both businesses and residences. The company offered the first ever VoIP platform for 911 calls in 2003, and worked alongside Circut City to be the first to offer VoIP services nationwide in retail stores in 2004. From then on, Vonage's VoIP offerings have steadily increased, and included WiFi phone, virtual numbers, visual voicemail, and more. The company even acquired three key VoIP patents from Digital Packet Licensing Inc in 2006.

Most recently, Vonage extended their reach into the mobile world and released the Vonage Mobile® App, now compatible with the Apple Watch. 

the rub

The Rub

Vonage Business offers three different different plans: Starter, Essentials, and Premium. Each plan comes with Vonage's standard 40+ features with additional offerings depending on the tier. Vonage Business also offers a Build Your Own plan for $39.99/month/line, allowing you to build the perfect plan for your business by selecting the number of phone lines, the type of phone lines, and the features you want. With Vonage Business you also get the Vonage Business Desktop, a free application that brings control of your phone system to your computer. The Desktop presents real-time features and VoIP plugins like Call History, Caller Location, and more. Vonage also offers VoIP equipment for purchase from some of the leading names in the VoIP equipment industry.

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Bottom Line

As far as VoIP solutions go, Vonage has you covered. When it comes to your business, they give you three different tiers that are affordable and suited towards businesses of all sizes. Their plans come with a host of productivity features that can help your business maximize time and money spent. Customers are supported by a large and experienced in-house support team, and extensive online resources and training are also available. With the Vonage business phone system, you save at least 30% over traditional providers, and no annual contracts are required.

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Awards

Vonage has won a host of awards, including:

  • 2016 People's Choice Stevie® Award for Favorite Customer Service
  • 2015 TMC INTERNET TELEPHONY Product of the Year Award
  • 2014 North America Price/Performance Value Leadership Award
  • 2014 People's Choice Stevie® Award for Favorite Customer Service
  • Named one of North America’s Fastest Growing Companies on Deloitte’s 2013 Technology Fast 500
  • Honoree in the Telephone category at 2007 Innovations Design and Engineering Awards
  • Vonage's Chairman and Chief Strategist, Jeffrey Citron, was selected as one of the Top 100 Voices of IP Communications by INTERNET TELEPHONY magazine for 2006
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Our Two Cents

Vonage is a top-tier name in the VoIP industry. You can find exactly what you need on their site and choose a plan that is right for your business. Their affordable pricing will help you save around 30% compared to a traditional phone service. Vonage has a very concise list of features that are included and aimed at helping you maximize your phone system's potential. However, they do charge extra for their premium features. Be sure to check their Features listing to see what is included with your subscription. The company maintains its own technology and proprietary cloud platform and frequently rolls out new system features and functionality. It’s a robust and time-tested system that is among the best values in the industry.

Plan Info
Plan Name Vonage Business Build Your Own Plan
Plan Summary With the Build Your Own plan from Vonage, you get to choose what type of lines you need: Unlimited Extension for $39.99 per user, Virtual Extension for $14.99 per user, or Metered Extensions (Pay As You Go) for $14.99 per extension. The Metered Extension plan charges $0.03/minute, while the Unlimited Extension and Virtual Extension offer unlimited local and long distance calling.
Key Features
  • Custom-Made Plan
  • Choose Your Lines
  • Pick Your Features
  • Add-On Features Available
Notes Some of the plan features are available for a cost with the Build Your Own plan. Check provider site for specific pricing per feature. This Plan is available in the following countries :
  • United States
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $39.99
    Promo Price $19.99
    Price Disclaimer Pricing includes multi-line discount and applies to new customers only.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Unlimited Extension : $19.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $39.99 /mo.
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly $14.99/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup $0.00
    • Price per Month $14.99
    • Price per User $0.00
    • Price per Min. $0.00
    Call Monitoring
    • Setup $0.00
    • Price per Month $49.99
    • Price per User $0.00
    • Price per Min. $0.00
    Call Queuing
    • Setup $0.00
    • Price per Month $14.99
    • Price per User $0.00
    • Price per Min. $0.03
    Call Recording
    • Setup $0.00
    • Price per Month $49.99
    • Price per User $0.00
    • Price per Min. $0.00
    Conference Bridge
    • Setup $0.00
    • Price per Month $14.99
    • Price per User $0.00
    • Price per Min. $0.00
    Group Paging
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $0.00
    • Price per Min. $0.00
    Voicemail Transcription
    • Setup $0.00
    • Price per Month $0.00
    • Price per User $4.99
    • Price per Min. $0.00
    Ring Groups
    • Setup $0.00
    • Price per Month $4.99
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Vonage Call Center
    Plan Summary Vonage's call center solution is catered towards mid-to-enterprise sized businesses that want a reliable, scalable, and feature-rich call center. It helps companies to effectively manage calls through advanced features and easy call distribution. And the best part is that Vonage's call center solution helps businesses to save money while boosting productivity. Contact Vonage today and get a custom quote for your business!
    Key Features
    • 24/7 Customer Support
    • Work From Anywhere
    • Advanced Features
    • Scalable
    Notes - This Plan is available in the following countries :
  • United States
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $39.99 /mo.
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly $14.99/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce Yes
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail No
    Voicemail to Email No
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Vonage SIP
    Plan Summary For an all-inclusive, reliable SIP Trunking solution, Vonage Business offers users a solution that has more uptime, flexibility, and disaster recovery options than most. They provide businesses with nationwide coverage, and their SIP solutions easily tie right into your existing PBX. Contact Vonage today and get a custom quote for your business!
    Key Features
    • Nationwide Coverage
    • PBX Interoperability
    • Flexibile
    • Secure
    Notes - This Plan is available in the following countries :
  • United States
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $39.99 /mo.
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly $14.99/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name UK Premium Unlimited
    Plan Summary Unlimited UK landline and Mobile Calls
    Key Features
    • Hunt Group
    • Automatic Attendant
    • Smartphone App/Desktop Ap
    • Voicemail to Email
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £17.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Monitoring
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Queuing
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.03
    Call Recording
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Conference Bridge
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Group Paging
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £0.00
    • Price per Min. £0.00
    Voicemail Transcription
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £4.99
    • Price per Min. £0.00
    Ring Groups
    • Setup £0.00
    • Price per Month £4.99
    • Price per User £0.00
    • Price per Min. £0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal No
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name UK Premium 1000
    Plan Summary 1000 minutes to UK landline and mobile
    Key Features
    • Automatic Attendant
    • Hunt Groups
    • Voicemail to Email
    • Smartphone App/Desktop
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £15.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Monitoring
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Queuing
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.03
    Call Recording
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Conference Bridge
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Group Paging
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £0.00
    • Price per Min. £0.00
    Voicemail Transcription
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £4.99
    • Price per Min. £0.00
    Ring Groups
    • Setup £0.00
    • Price per Month £4.99
    • Price per User £0.00
    • Price per Min. £0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 1000
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal No
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name UK Standard 1000
    Plan Summary 1000 minutes to UK landline and mobile.
    Key Features
    • Caller Display
    • Hunt Group
    • Voicemail to Email
    • Automatic Attendant
    Notes - This Plan is available in the following countries :
  • United Kingdom
  • Plan Pricing & Services1
    Regular Price £12.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Monitoring
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Call Queuing
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.03
    Call Recording
    • Setup £0.00
    • Price per Month £49.99
    • Price per User £0.00
    • Price per Min. £0.00
    Conference Bridge
    • Setup £0.00
    • Price per Month £14.99
    • Price per User £0.00
    • Price per Min. £0.00
    Group Paging
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £0.00
    • Price per Min. £0.00
    Voicemail Transcription
    • Setup £0.00
    • Price per Month £0.00
    • Price per User £4.99
    • Price per Min. £0.00
    Ring Groups
    • Setup £0.00
    • Price per Month £4.99
    • Price per User £0.00
    • Price per Min. £0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 1000
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal No
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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