close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

voip.ms Reviews

VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.

Get a Free VoIP Quote

Only a few simple steps. (Step of 5)

You are requesting a quote and other information regarding your telecommunications needs.

Please refer to our Privacy Policy or Contact Us for more details.

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Excellent VOIP service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been with VOIP.MS for quite a few years when I cut the cord. Very
satisfied with their service. I've used a linksys PAP2T device to connect
phyical phones to their network but I've recently switched to forwarding to
my cell and that has also worked flawlessly

price and features
not really any negatives - except if your internet is down
Yes

Lots of features, no-nonsense interface, and first-rate support

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been using voip.ms for more than 3 years and have ported multiple phone
numbers into the service over time. It's now the hub for all my family's
phone services. It offers a tremendous list of features, and by
combining/chaining them you can make your phone system do virtually anything
you want. My favorite feature is the IVR, which I use to eliminate 99.9% of
spam calls. I have all calls initially route to a prompt that says "Prove
that you're a human by pressing 3". If the caller pushes 3, it rings through
to me (or my voicemail if I'm away). If not, they are disconnected silently.
I also maintain a whitelist of numbers that bypass the "human filter". These
are an absurdly simple examples...voip.ms can do vastly more complex routing
and call filtering. But even that one feature is enough for me to stick with
them. Call recording is also a tremendously useful feature.

With so many bells and whistles, there can be a bit of a learning curve when
setting things up. On the few occasions that I've needed support, voip.ms
live chat has been quick and extremely helpful. You connect to a real person
with deep technical knowledge of their systems, not some useless sales drone.

In short, I've experienced no downsides, only improvements after moving to
voip.ms.

Lots of useful features at very reasonable prices. Extremely competent technical support staff, available immediately by live chat. Very reliable service and prompt notices of downtime, on the rare occasions that it occurs.
The huge list of features may make the service appear daunting (but it isn't really!)
Yes

Been with voip.ms for years always been happy with the services

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I’ve Been with voip.ms for years always been happy with the services and
price. I have setup a number friends on voip.ms… they also love the
products…..and the system just works!

Price is excellent….and easy to use.
Nothing really stands out as a con
Yes

VoIP. ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been using VoIP. Ms along with zoiper for a few years now and have
been very happy with the service quality and customer service provided.

Customer support Call quality Low price
When I signed up, no area codes were available for my area, though that has now changed.
Yes

Voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Fantastic service. Fair pricing. Abundance of resources and information.
Great security and customization.

Fantastic service. Fair pricing. Abundance of resources and information. Great security and customization.
Would like to see CAD pricing.
Yes

Great reliable service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I love this service and have used it for almost 13 years. It has been
incredibly reliable and any time I had minor issues, their customer service
was immediately responsive to my needs. I plan on using them for my business
once it launches as well!

Everything - quality, cost, responsiveness
No
Yes

Great voip service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Excellent voip provider. I've used a few over the years have now stuck with
voip.ms for many years. Pricing is very competitive and if you don't use your
phone too often, the DID numbers offered by them with unlimited incoming
calls is the cheapest phone you can ever get.

The only downside with voip.ms is that you have be a bit tech savvy. Although
they support is very good and can help you set things up.

Reliable, competitive pricing, great support, excellent features
You have to be a bit tech savvy to use and troubleshoot the service (although support can help!)
Yes

Long-term satisfied user

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been a user of voip.ms for many years. I use it for my home phone
(OBi100), and for my cellphones (where I use a much cheaper data-only plan
and use voip.ms for voice and sms). I've been very pleased by all aspects of
the service: stability, call quality, configurability, features (e.g. like
conference calls), etc. I love the ability to hear voicemail by email and on
the web portal. I have access to my SMS on my phone and on the web! The only
minor quibble is that some 2-factor authentication providers are not able to
or refuse to send SMS to their service for some reason.

Very cheap DID; get your number for less than $1/mo! All the telephony services you want and need. Full-featured configuration portal.
SMS not compatible with some 2-factor authentication users like my bank.
Yes

High quality of connection

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

Long time user for about 10 years.
With its stable and good quality, I have never thought about switching to
another service provider .

Good price. Stable connection.
Incoming calls are still counted towards the paying minutes. Great if it can be ignored, especially due to lots of spam calls nowadays
Yes

Job well done

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have Been using VoIP.ms for more then a year now and my brother who use the
program told me about this. Not only I save thousands every year on long
distance call and also local call, but it is reliable and to he support is
incredible. Therefore if you think about using a VoIP this is the program to
use. Believe me I look around and I can sincerely say that the program and
the people are great.

Lots of savings with good technical support
A bit convuluted but when you know how to navigate the rest is history.
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
353User Reviews
Get Quote

Overall Rating

4.75
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.

Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.

With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.

the rub

The Rub

Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.

  • Competitive rates
  • Local and toll-free numbers for Canada, United States and International
  • Unlimited extensions
  • Highly flexible
bottom line image

Bottom Line

VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.

award image

Awards

  • Top 20 businesses award from Capterra 2020
  • Best Value award from Capterra 2020
  • GetApp Category leaders of 2020
  • Most Recommended award from Software Advise 2020
  • Front Runners from Software Advice 2020
  • GetApp Category Leaders of 2021
  • GetApp Best Functionality & Feature 2021
  • Capterra Best Value 2021
  • Front Runners from Software Advice 2021
  • G2 Leader award from summer 2021
  • Customers Love Us from Source Forge 2021
  • Summer Leader from Source Forge 2021
  • Capterra’s Shortlist award of 2021
  • Best Est. ROI from G2 summer 2021
  • Leader in VoIP from G2 summer 2021
comment image

Our Two Cents

It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.

Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!

Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

    Recent Reviews

    1
    OneSuite

    We used OneSuite for years with no problems. Then we did not use it for a while because the person we used to call in another country died. We now...

    August 9th, 2021 - pepeter
    voip.ms
    5
    voip.ms

    Living both in the US and Canada people can call the respective number easily. Just wish the number touted via Voips could send and accept texts....

    August 1st, 2021 - DrKJon

    Most Recent Blog Posts

    magicJack Alternatives
    Best magicJack Alternatives in 2022

    As one of the best-selling VoIP devices, magicJack has allowed people to use their Internet connection to make both mobile and landline...

    Jul 25, 2021
    Best Virtual Event Software
    The 11 Best Virtual Event Software Platforms of 2022

    Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...

    Mar 25, 2021