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voip.ms Reviews

VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Voip.ms is awesome - quality of a landline but a fraction of the cost

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Been a happy customer of voip.ms for over ten years at home. Went from
paying $50+ month for a landline to less than $5/month (including usage!)
with voip.ms. A++

Quality, price
None
Yes

Voip.ms - quality

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Good solid service. Lots of features allowing for complicated call
forwarding, forking, voice mail options, SMS, etc. A really good mix of
features. Complicated, but great.

Price, documentation
Voip is complicated, period.
Yes

Great Features

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

I've been very impressed with Voip.ms. They are constantly rolling out new
features, which I absolutely appreciate. Pricing is also quite good. I would
absolutely recommend to a friend

Feature rich, reasonable prices
Takes a moderate amount of tech know-how to keep things running smoothly.
Yes

Voip.ms - best service an price for VOIP telephone service

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been VOIP.ms for many years.
The price is unbeatable, telephone service is excellent and customer service
is prompt and efficient.

low price and very good service
none
Yes

Super powerful for technical people

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Love voip.ms! I use it for my home phone. We also have two work from home numbers, plus a few others (DISA, hunt groups, etc) I use caller ID filtering and a custom IVR to block pretty much all spam calls, and use time-of-day filtering to keep global contacts from calling my work from home number after hours. The prices are dirt cheap - and after several years of being a customer, I can't remember any outage that has affected me. All running across rural internet. Support is generally excellent, but there is one fellow who is rather harsh to deal with.

price insane amount of features
Generally, be prepared to be a technical user. It's easy to setup if your are technical, but this is NOT a plug-and-play service.
Yes

Solid service, extremely flexible, more features than you can shake a stick at

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I signed up with voip.ms more than nine years ago after my regular phone
provider increased prices for one too many times. After doing some research
on specialized sites and forums, I opted for voip.ms. The first year was a
little rocky, very little, as there were occasional problems with stability,
but when they announced they were focusing on that, it only got better and I
can’t remember the last time I had any problems with the service. It was
many years ago.

I’ve had to contact support a few times, usually with questions as opposed
to actual problems, and always got a quick answer. Actual problems were
resolved very quickly.

The service has so many features, it’s crazy. I use a tiny fraction of
them. The price is right for my use and I can say I’ve saved thousands of
dollars in phone costs since I signed up.

Lots of good info in their knowledge base can get people with zero VoIP
experience started in minutes.

I highly recommended this company.

Reliable, feature-packed, good support
For Canadians, billing is in U.S. dollars, so the actual cost fluctuates with the Canadian dollar.
Yes

I have been using VOIP.ms for years

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Absolutely amazing. Not much else to say about voip.MS. I have use them both for personal use and enterprise. Their support is second to none. I highly encourage anyone still using a landline, or looking for a cheap alternative to make local and international calls to look no further.

Exceptional service and quality
Some destinations and enterprise features are lacking.
Yes

Love it!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Love voip.ms, the best! If you want lots of options and amazing prices you really should consider giving them a try, they are honestly the best out there and I have tried a lot of different services and would recommend them at any time, anywhere, always

customization
pay in us dollars
Yes

Stable Service with Many Features

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

With lots of features, configuration that is usable by mortals, and
reasonable rates, VoIP.ms hits a sweet spot. They give me 80% of the power of
my own phone switch for less than 20% of the effort. Problems are infrequent
and generally resolved quickly. Lots of options for rates, call processing,
filtering, devices, etc. No requirement to dive in to any more complexity
than is wanted. After several years with VoIP.ms, I still have no plans to
change.

Device-to-server encryption, SMS/MMS, sub-accounts, and servers located all over the world.
Customized outgoing caller ID often reverts to the default text. Rates are not the lowest to all destinations (but are still competitive in most cases).
Yes

Great Voip at Voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Whenever I have a problem with my voip, it's always my gear or the internet connection. Voip.ms writes about problems with their network but it is always news to me. In fact they are always up front about anything that affects their customers. Been with them going on ten years. Will be a lifer with them if they keep this level of service up!

Great price, awesome service and features
It's not free?
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
356User Reviews

Overall Rating

4.7
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.

Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.

With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.

the rub

The Rub

Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.

  • Competitive rates
  • Local and toll-free numbers for Canada, United States and International
  • Unlimited extensions
  • Highly flexible
bottom line image

Bottom Line

VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.

award image

Awards

  • Top 20 businesses award from Capterra 2020
  • Best Value award from Capterra 2020
  • GetApp Category leaders of 2020
  • Most Recommended award from Software Advise 2020
  • Front Runners from Software Advice 2020
  • GetApp Category Leaders of 2021
  • GetApp Best Functionality & Feature 2021
  • Capterra Best Value 2021
  • Front Runners from Software Advice 2021
  • G2 Leader award from summer 2021
  • Customers Love Us from Source Forge 2021
  • Summer Leader from Source Forge 2021
  • Capterra’s Shortlist award of 2021
  • Best Est. ROI from G2 summer 2021
  • Leader in VoIP from G2 summer 2021
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Our Two Cents

It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.

Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!

Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. 0
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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