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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.
Fist of all let me say I was a pretty much a VOIP newbie. I knew I wanted to
know more so I did some research and found a few VOIP providers.. eventually
I settled on VOIP/ms. I thought they had a pretty broad range of services -
more than I needed at that time. So I went thru the first steps of getting my
home phone system on-line and setting it up to work with VOIP.ms. Perhaps I
was lucky but I get it set up pretty quick. I have had some issues over the
years, but VOIP.ms has made getting things straightened out pretty easy.
While my needs as a residential customer are pretty simple they have a very
full-feature service for business and re-sellers. The price for me is great
too.
What else can I say.. I love VOIP.ms!!
price, service
none..
Yes
home phone
dextercat
I have been using voip.ms for many years. Never had any issues with quality
or reliability. Price is good. The setup instructions were easy to follow.
Their chat feature to answer questions was used once and very helpful. Would
recommend this service.
quality and price
little setup to do to program your service
Yes
Cost effective VOIP option with good functionality
azdesert35
I've been with a number of VOIP providers for both personal and business use.
I've found VOIP.ms to be a good solution. I originally came to them because I
was looking for the most cost effective option with the least number of
unwanted features because I had a couple of lines I was not highly engaged
with. Then as I got business rolling, and wanted more options, I liked the
scalability of VOIP.ms while still offering me a lost cost for service and
flexibility to move around and back and forth as needed. The service has been
reliable. Billing is straight forward. Porting was super easy and customer
service was top notch. I've been very happy here.
Good porting process, low cost, reliable platform, good options within plans,
excellent customer service.
None that I can think of at the moment.
Yes
You get a pretty ok phone service for a fraction of the cost of the big companies
tahseennasir
I've been a customer for many, many years. The good thing about this that you
can take it anywhere with you. I actually traveled to another country and was
able to use it - my relatves were able to make a local call to talk to me.The
3 star ratings above may well be because my internet is not great as I live
in a rural area. I don't know. But overall the service is well worth it.
Generally reliable and costs about half of what you would pay from large
companies
Sometimes have quality issues (may be internet related but I don't know)
Yes
Great service!
EtienneCK
So far I love it! Way less expensive than normal landlines and the quality is
equal if not better. Customer service is A1; had to contact them for a few
bugs at the beginning and I could fix them very fast with their help. I
recommend VOIP.MS to everyone around me.
Cheaper, easy to setup
The only bad side is when Internet goes down, well the phone too :P
Yes
Excellent service
lemiref
Avec eux depuis plusieurs années, jamais de problème, toujours des
réponses à mes questions. Je recommande!
Prix
Il faut connaître les techniques... pas pour les novices
Yes
A very satisfied long term voip.ms client
aboilard
I am a client since 2015 and I am very satisfied with VOIP.ms. If there is a
problem with my configuration, help is available and I always had quick
answers. As I use mostly my cell phone, the subscription to voip.ms services
allow me to keep my landline for a very reasonable fee.
Low costs, quick responses to technical inquiries, sound quality is near
those from traditional suppliers like Bell or Videotron
You need to be a little teck savvy to install the service, but a lot of help
is available online.
Yes
Never a problem
TorontoDave
I have been with VOIP.ms, since 2011. Any issues were normally of my own
making, I turned something off, or turned something on. This tells you the
control panel is very powerful, but requires you to think before poking the
knobs.
Reliable, and inexpensive ( I have pay as you go )
For new users, setting up the ATA can be formidable. Read the setup guides
carefully
Yes
VoIP review
Inkstinct
Reached out to customer once and received prompt replies. Cost wise voip
can’t be beat. Connection to phone calls is slow sometimes but otherwise
service is stable.
Price
Slow connection to call
Yes
Great powerful service
Leo1277
I have been with voip.ms going on five years, and overall they are doing a
great job. There is a very large set of features and possibilities if you are
willing to dig into the details. We route even all our mobile phone activity
through them, and have several devices ring when our "mobile" numbers get a
call, so each call can be answered in the most convenient manner. It is
particularly nice when traveling abroad and using a temporary SIM card, you
can just include that in the ring group of your mobile number and nobody
would know. Voicemail is being sent by email attachment and transcribed,
which is very helpful too.
Reliability, nearly endless feature list, fast and very knowledgeable support
Using all the possible features requires quite some effort; the interface is
starting to get a bit cluttered since they keep adding new features, which
then end up braking the intent of the original web site layout
Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.
Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.
With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.
The Rub
Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.
Competitive rates
Local and toll-free numbers for Canada, United States and International
Unlimited extensions
Highly flexible
Bottom Line
VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.
Awards
Top 20 businesses award from Capterra 2020
Best Value award from Capterra 2020
GetApp Category leaders of 2020
Most Recommended award from Software Advise 2020
Front Runners from Software Advice 2020
GetApp Category Leaders of 2021
GetApp Best Functionality & Feature 2021
Capterra Best Value 2021
Front Runners from Software Advice 2021
G2 Leader award from summer 2021
Customers Love Us from Source Forge 2021
Summer Leader from Source Forge 2021
Capterra’s Shortlist award of 2021
Best Est. ROI from G2 summer 2021
Leader in VoIP from G2 summer 2021
Our Two Cents
It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.
Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!
VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
Feature-Rich
Keep Your Current Number
Friendly Support Staff
Bring Your Own Device!
Notes
VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
United States
Canada
Plan Pricing & Services1
Regular Price
$0.85
Promo Price
N/A
Price Disclaimer
per DID number
Setup Fees
$0.40
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
N/A :
Month to Month (per user)
N/A :
Annual Contract Prepay (per user)
N/A :
Toll Free
Setup
$0.00
Monthly
$0.00 /mo.
Included Min.
0
Add'l Min. Cost
$0.00 /min.
Faxing
Setup
N/A
Monthly
Virtual Fax available in U.S. and Canada. See site for rates.
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
$0.001
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
Yes
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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