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voip.ms Reviews

VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Excellent service

user_review
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Avec eux depuis plusieurs années, jamais de problème, toujours des
réponses à mes questions. Je recommande!

Prix
Il faut connaître les techniques... pas pour les novices
Yes

A very satisfied long term voip.ms client

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I am a client since 2015 and I am very satisfied with VOIP.ms. If there is a
problem with my configuration, help is available and I always had quick
answers. As I use mostly my cell phone, the subscription to voip.ms services
allow me to keep my landline for a very reasonable fee.

Low costs, quick responses to technical inquiries, sound quality is near those from traditional suppliers like Bell or Videotron
You need to be a little teck savvy to install the service, but a lot of help is available online.
Yes

Never a problem

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5
Average: 5 (1 vote)
5
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4
Average: 4 (1 vote)
5
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5
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5
Average: 5 (1 vote)

I have been with VOIP.ms, since 2011. Any issues were normally of my own
making, I turned something off, or turned something on. This tells you the
control panel is very powerful, but requires you to think before poking the
knobs.

Reliable, and inexpensive ( I have pay as you go )
For new users, setting up the ATA can be formidable. Read the setup guides carefully
Yes

VoIP review

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

Reached out to customer once and received prompt replies. Cost wise voip
can’t be beat. Connection to phone calls is slow sometimes but otherwise
service is stable.

Price
Slow connection to call
Yes

Great powerful service

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been with voip.ms going on five years, and overall they are doing a
great job. There is a very large set of features and possibilities if you are
willing to dig into the details. We route even all our mobile phone activity
through them, and have several devices ring when our "mobile" numbers get a
call, so each call can be answered in the most convenient manner. It is
particularly nice when traveling abroad and using a temporary SIM card, you
can just include that in the ring group of your mobile number and nobody
would know. Voicemail is being sent by email attachment and transcribed,
which is very helpful too.

Reliability, nearly endless feature list, fast and very knowledgeable support
Using all the possible features requires quite some effort; the interface is starting to get a bit cluttered since they keep adding new features, which then end up braking the intent of the original web site layout
Yes

Solid Performance, real world pricing, impressive BYOD flexibility

user_review
5
Average: 5 (1 vote)
5
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5
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5
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5
Average: 5 (1 vote)

Hi:

Continue to be impressed with voip.ms with its solid network and call quality
performance. The company makes every effort to gives its end users notice if
a given gateway needs to see downtime for maintenance.

Unlike many other SIP providers, voip.ms offers a per second billing,
breaking the traditional telco pricing model. Using per second billing and
flexible unlimited trunks, they offer a true flexibility to residential and
small commercial operations who can't predict their usage needs.

Voip.ms provides numerous guides on most common ATA and softphone systems to
connect into their network. Integration with existing voIP equipment is
easy and support when questions arise excellent.

Peter

Price, service, flexibility
Further work on centrex based features needed. i.e (dial by extension)
Yes

great service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

we use it for 2 years now, always worked great except 1 time, where we
couldn't make call for a short period.
Setting up the ATA is always tricky, way too many settings are present.

good service, good price
paying in US$ in canada doesn't make sense
Yes

Good service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

Good service at low price. Very good quality. Call features are all
included and customizable. Supper is easy and very knowledgeable.

Low prices
Need to have some technical knowledge
Yes

Great service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

Voip.ms works really well. I’m a long time customer and I really like the
service. Highly recommended!

Works and stable
None to Me
Yes

Fantastic service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Fantastic price, the other options we've looked at do not even compare.
Fantastic quality of service as well.

Price and quality
None I can think of
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
351User Reviews
Get Quote

Overall Rating

4.7485
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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