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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely cPanel, ICON Health & Fitness, Toys'R'Us and others. VoIP.ms offers an intuitive self-serve portal with a wide range of unified communication services including DID numbers in 60+ countries, call conferencing and SIP trunking all under a Bring-Your-Own-Device philosophy.
Good service. Not expensive . Easy to speak to the customer service when we
need some help . But the service is very good
Price
Nothing
Yes
VOIP.MS is great!
karynina
We've been using Voip for about 10 years now and have saved so much money
over what we would have paid for a 'regular' home phone. There are many
features that we haven't even touched, but the ones we use have always worked
with next to no problems. I think over the 10 years I have maybe had to
contact customer service maybe twice? and both times were answered and solved
within 5 minutes!
So easy to use and set-up, and loved that I could choose my own numbers.
We moved house as well - and it was as easy as unplugging the ATA device and
plugging in at the new house... after waiting for the internet service of
course.
Very happy with the service.
Great, very prompt customer service
Only thing I don't like is being billed in USD. (from a Canadian company)
Yes
A years long voip.ms customer sharing his experience
Nilvap
I've been with voip.ms for the last 4 years and I'm extremely happy with what
I get.
I started my "trial" of voip.ms keeping my home phone number and redirecting
voip number to the other one just in case I use it.
After using it a few months I realized it is perfect for people who want to
keep their home phone number but want to get rid of the ridiculously high
price of the landline. In any case most of the landline providers switches to
different sort of voip technologies and sell you packages with the internet
plan. However even with that the pay per use plan of voip.ms is better
financially than anything else especially for people like us who don't use
extensively the phone lines but rather use it additionally to everything else
that exists for free on Internet.
I used most of the features to a different level. I've used DISA - outgoing
calls internationally - the price is competitive to the price of the calling
cards and you have the advantage to be able to use it directly from your
phone (we have a small voip box Obi200 in the one place and a voip phone on
the other one both connected to the same number).
The unlimited subaccounts are great as well as I created different
subaccounts for the members of my family and they use it when they have an
internet connection.
The UI is straight forward (of course you need to understand the
terminology).
As a downside not very often but sometimes it happens to have an interruption
of the service let's say once every few months and the other one is that
sometimes the quality could be not very high even with the premium Canada
routing which is more expensive that the default routing. However I suspect
that quality problems could sometimes be related to the client used as I use
at least 5 different software and hardware clients.
1. Rich on features interface completely customizable voip line.
2. SMS support
3. DISA - outgoing calls with very good rates with configurable restrictions
on the regions/countries
4. Unlimited number of subaccounts that could be configured differently and
can accept calls and make calls
5. Very affordable price especially the pay per use model
6. Call recordings (if you need it)
7. Multiple phone numbers managed through the same account
8. A support for variety of software and hardware clients with a very good
documentation for each of them about how to set it up
1. Some short periods of interruption of the service every few months.
2. Some audio quality problems.
Yes
Voip ms
CaffeinatedWookiee
One of the most affordable and reliable Voip services.
Good for residential and business use. Documentation is very well written
and customer support is quick to respond to any issue(on the rare case there
is one).
I have zero complaints.
Lots of features, great pricing, documentation and quick customer service.
Nothing
Yes
Voip.ms
georgeslim
The voip service works great in a remote location with satellite internet. It
was easy to set up and got it going with the hardware on the first try. The
prices are really low and it will last a long time before I have to refill my
prepaid minutes.
It is low cost and works really good.
None.
Yes
Voip.ms
Gowan1982
I have been with Voip.ms I think for over 5 years now with two different
lines and have loved their service and price during that time. Any time I ran
into an issue with the service or my adapter the online support was quick and
through and always had the transcript emailed to me for any further
reference. Any time a server was done an email was sent to notify me. So many
options too with voip.ms and they keep adding new ones as they become
available.
Price. Different options. Great tech support
None that actually wouldn't happen with any service.
Yes
great support even for single customer
karagod
I have voip.ms service for the last 3 years and during that period didn't
have any but positive experience with the service. It is stable, full of
features and support is excellent. Support request response is fast,
professional and followed up until complete customer satisfaction. I did have
an nontraditional question for the support (to trace calls made from my
number outside) and support made everything they could to help me. I would
and did recommend the service to anyone who is interested in the modern
feature rich communication technology delivered to a household level. The
service is on an enterprise level of complexity but can be used by any single
user with an internet service. What not to like?
Reliable service, good rates, many features, keep upgrading with technology
starting configuration is somewhat scary for a person with no experience. It
requires following exact instructions provided by voip.ms and the document is
very specific for a model of telephone adapter you use.
Yes
Happy VoIP.ms customer
VoIPmoi
I’ve been a VoIP.ms customer for over 10 years. It always works. The voice
quality is crystal clear. It has all the features you would ever want. The
prices are reasonable. Good customer service. What more could you ask for?
Great quality and reliability
None that I can think of
Yes
VoIP.ms
patricklokbunhuynh
I’ve been using VoIP.ms for a couple months already and the amount of
servers around the world help for latency and my calling is crystal clear.
Honestly I haven’t had any issues.
Clear calling
Affordable
Sometimes takes a while to reach dial tone but maybe it’s my internet
Yes
Excellent provider
Mike P
I decided to go with voip.ms many years ago since it was the only one I found
at that time that would port-in a local number from my small provider in a
remote area. I saved a lot of money since the pricing is good and the prices
with the local provider were too high. Since the first day I never had a
problem. I'm using the premium rate and the call quality is always perfect. I
always got good service and quick reply to my questions and never had any
problem to deal with them. There is a lot of functions that allow me to
customize my line to fit my needs and they keep expanding the features. I
would recommand it since it is quite simple, they have documentation for
everything, and it just works as you expect.
Reliable, good pricing, features
call quality on value pricing is not always good enough, better use the
premium rate
Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-caliber communications solutions.
Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely accessible and feature-rich service.
With offices in Canada, and Mexico, and access points across the globe, VoIP.ms has developed into a truly international business that serves over 80,000 clients, worldwide.
The Rub
Being the most feature-rich VoIP provider, VoIP.ms also offers very competitive rates with documentation for all their features and 24/7 support. May you need a number for your home or multiple lines for your business, they got you covered! The grand majority of their features are free to use and provide the required flexibility to have your business reach the next level of professionalism.
Competitive rates
Local and toll-free numbers for Canada, United States and International
Unlimited extensions
Highly flexible
Bottom Line
VoIP.ms offers a complete suite of self-serve cloud services including a Cloud PBX, SIP Trunking, Virtual Faxes, Virtual PRIs, and much more. Its offering is entirely contract-free and pay-as-you-go, allowing greater flexibility to its users. Customers can get started in a matter of a few minutes. VoIP.ms also allows customers to resell its services through a powerful SOAP & REST JSON API or through a fully customizable white-label portal.
Awards
Top 20 businesses award from Capterra 2020
Best Value award from Capterra 2020
GetApp Category leaders of 2020
Most Recommended award from Software Advise 2020
Front Runners from Software Advice 2020
GetApp Category Leaders of 2021
GetApp Best Functionality & Feature 2021
Capterra Best Value 2021
Front Runners from Software Advice 2021
G2 Leader award from summer 2021
Customers Love Us from Source Forge 2021
Summer Leader from Source Forge 2021
Capterra’s Shortlist award of 2021
Best Est. ROI from G2 summer 2021
Leader in VoIP from G2 summer 2021
Our Two Cents
It’s no surprise why VoIP.ms is beloved within the community by residential, small businesses and large enterprises. With such flexibility and features being released on a regular basis, they most likely have what you are needing. Additionally, they are a B.Y.O.B (Bring Your Own Device) company. That means that they support the vast majority of devices, applications and servers compatible with VoIP and thus, furthermore providing this feeling of doing what you wish to without being forced into a device or an application.
Whether you are looking for a solution at home, on your mobile or at work, VoIP.ms covers it all, and it’s incredibly affordable!
VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
Feature-Rich
Keep Your Current Number
Friendly Support Staff
Bring Your Own Device!
Notes
VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
United States
Canada
Plan Pricing & Services1
Regular Price
$0.85
Promo Price
N/A
Price Disclaimer
per DID number
Setup Fees
$0.40
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
N/A :
Month to Month (per user)
N/A :
Annual Contract Prepay (per user)
N/A :
Toll Free
Setup
$0.00
Monthly
$0.00 /mo.
Included Min.
0
Add'l Min. Cost
$0.00 /min.
Faxing
Setup
N/A
Monthly
Virtual Fax available in U.S. and Canada. See site for rates.
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
$0.001
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
Yes
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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