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voip.ms Reviews

Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free calls between consumers that also use Voip.ms. If you are looking for a complete wholesale VoIP provider, Voip.ms can fulfill that need.

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Note: The graphs above only measure the user ratings displayed over the last five years.
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Not worth it. Profiles based on your name

user_review
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Average: 1 (1 vote)
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So the way they operate is that if your name is non-white, you would be sent
for an extra verification where you have to provide your passport or drivers
licence.

How do i know ?

Well i opened 3 accounts with 3 different email addresses. All three were
'selected' for the random verification. Right after opening the 3rd one - in
3 hours, i opened another one with a new email address, but with an English
Name and guess what - No verification needed.

How can you open 3 accounts with the same address and phone number and get
selected for verification, and then do the same thing with an English name,
and not get selected.

Bottom line - i don't want racists business like voip.ms to have my money.

None.
Stop profiling people based on its name
No

Great Service - Voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)

I have been using VOIP.MS for over a year now. Their service is fast and we
have had no issues with the connections or quality of voice. What makes them
stand out for me is their exceptional customer support. I am a neophyte when
it comes to VOIP. I have installed a FREEPBX PBX. There is no doubt this is
a different world, even for a company that is hi-tech. The concepts,
acronyms etc are all foreign even compared to more complex data
communications (networking). Whenever I ran into a problem, I would "chat"
with their tech support and they would point me in the right direction, even
when it had nothing to do with their service, but with my PBX configuration.
I am not suggesting they were customer support for my PBX, but they gave me
hints where to look. They researched their end to make sure their end was
functioning properly and when confirmed would say, we are operating
correctly, BUT...have you thought of........ or maybe you should look into
the settings of this area in your PBX.

Right price, solid service, but most importantly to me, knowledgeable
friendly customer service.

Customer Service, Price
None so far
Yes

Not for non technical people. But once it's setup, it's reliable - Voip.ms

user_review
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Average: 4 (1 vote)
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I've been with them for more than 2 years now. I even got rid of my iphone.
Only using my ipad and softphone on my computer.
I can't say it was easy to set it up... It took many trial and errors...
But it is working fine. No complains there.
I wish they would develop a real connection for the SMS. I'm using Bria as a
Softphone. Being able to connect the sms with it would be awesome. I guess
it's not in their priorities.

Price. This service is one of the cheapest around. They are the only one to offer some kind of a sms at that low price. Once it's working, I can say it's reliable.
Features. SMS. Not a real SMS service and certainly not real time. Sometimes SMS comes in 5 to 10 minutes after they were sent. I was not able to make the ios app that someone built worked. Very technical information, not user friendly. You must be a real geek to understand that stuff.
Yes

They stole my money - voip.ms

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I apparently had an account with them that my consultant set up. I fired my
consultant. They had a balance they insisted that I keep. What they did
defies logic- they decided to eat away at my bill until it was used up. When
I contacted them, they refused to replenish my account. It took them 2 years
to use it up and at NO TIME did they contact me. They were just happy to take
my money. This company should go out of business!!!!!!!

NONE
THIEVES!!!!!!
No

What a great service - voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been using this service for a little over 5 months now... I was a little
concerned about what the ongoing quality might be, but decided I'd give it a
try by forwarding my bell landline to my number and trying..... I've been
doing that ever since....

Customer Service: I've used chat and tickets to resolve a few minor problems
and ask questions.... all have been answered quickly and professionally.
Very happy

Quality: I'm using the "regular quality" service for the cheaper price.... to
date it has been pretty much flawless! no echo's, no stutter, just clear
consistent quality!

Price: Over the last few months, my average cost per month (converted to CAD)
has been about $14/month. That includes lots of calls to the US and across
Canada. Also includes e911 and call display.

Features: well, I guess I'm pretty happy - has everything I need which is not
that much. I find the VM a bit cludgy, but fine with me and I like that the
messages are sent to my phone via email. Only thing I'd like to see is
'online' access to manage the messages.

Reliability: It's been flawless.... we've had a couple of outages in the 5
months, but they have turned out to be our internet supplier problem, not
voip.ms..... Been very pleased.

Good price and awesome quality. Great customer service.
Setup requires a modicum of technical expertise. If you can setup a modem, you can setup the voip box that you have to buy on your own.... Be nice if they offered some sort of package with the hardware and instructions for it.... they might get some more business.....
Yes

Pretty happy so far

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
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Average: 3 (1 vote)
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5
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5
Average: 5 (1 vote)

I found this service by accident. The website is not the most attractive,
and I initially found it confusing and just about moved on.... then I started
reading the site indepth and doing the math on just what this would cost
me..... a fraction of the cost of other services and most of the reviews I
read were very positive.... So I dug in and started reading and researching
on what I would have to do.... not that complicated really, just had to
provision myself an ATA box, which I did for $50.... the box came and within
an hour I had a working phone system.

The voice clarity is exceptional, even on the 'value' plan and so far I've
been pretty happy.... I have my real number forwarded to my new number and
will likely port it over within the next month. Good bye Bell! The support,
though only chat, has been good and responsive. My various setup questions
have been answered quickly. If you sit down and read it however, the wiki
provides you everything you need.... just takes a bit of patience.

Although they do say it clearly on the site, the fact that all of the numbers
are in USD, makes this a little more expensive then it would seem, but all
the same, I figure we'll be spending $5 to $8 per month as opposed to close
to $70, so I'm pretty happy :)

Overall, I'm pretty happy and I think you have to make sure you don't let the
site and mechanics of it scare you away....

- price - lots of features - voice quality
- have to be patient and read the wiki about the service....
Yes

I've been a very happy customor for 3 year.

user_review
5
Average: 5 (1 vote)
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5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I love voip.ms. I particularly like these features
1. Forwarding: I can forward my calls when I am on vacation. No need to call anyone. I just do it online and works in a minute.
2. Ring group: This feature lets me forward my calls to my home phone, my cellphone or my work phone at the same time.
3. Filtering: This is by far the best feature. I am on no-call list, but I still get calls from my alma mater. I just block those numbers. I also had my neighbor (who has no phone whatsoever) giving out my number as his number. This continued even after he got a phone. I forward his calls that comes to my number to his cell phone.
4. subaccounts: You can manage many subaccounts. I have my home phone as one subaccount, another for my cell wifi phone, and etc. The calls between subaccounts are free.
5. If you are really cheap, you can use ipkall to get a free phone number to reduce your monthly bill by $1.50 or so, but why bother? My phone bill is like $5 a month.<br />
6. The webpage makes it easier for you go into business selling voip services.
I thought about getting ooma for my relatives, but I was horrified that ooma charges for the services I mentioned above. Voip.ms charges for<br />
maintaining a phone number (depends, but it is $0.99 or $1.50), calls that you receive or calls that you make (like a penny per minute), caller ID (less than a penny per number), and e911 service ($1.50). You do not have to have a phone number or 911 service. You can just pay a penny per minute to make outgoing calls. International rates are also very cheap.
CONS: it took me a while to figure out how to setup my ATA with sub account. It also took me a long time to learn where to find things on their webpage. It really is not a con because i much rather have all these features than not.

Feature rich, cheap or zero price
A little difficult to use the website
Yes

Very pleased with service

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I changed VOIP providers to get away from the abysmal voice quality I was experiencing and to get features to better handle spam calling VOIP.ms makes it cheap and quick (almost instantaneous) to get a line and test it out for a week or two, as I did. Once satisfied, I had my lines ported which took a week. I should note that I'm using their premium service at <$0.01/Minute extra which may be why I'm so happy with the voice quality. Also, VOIP.ms gives users a choice of multiple points of presence which likely also affect voice quality. I'm in Buffalo and am using a server in Toronto, a mere 100 miles, better than the 4-500 miles my old provider is from me. Probably closer than any other VOIP provider's server. Service is compliant with NOMOROBO call-blocking which has silenced those damned unsolicited calls. Customer service has been excellent with clarifying details and helping setup my ATA. It's email only, but very well managed and quicker than most competitors' voic4e support. As I said, I'm most concerned with voice quality and features. Nevertheless, I plan on saving 60% of what I was paying a competitor. No wonder I'm pleased!

Best sound quality I've encountered using VOIP. Would give them a 5, but it still doesn't compare with my old POTS landline. Customer service, technical and otherwise is limited to email, but it is extremely responsive and effective. BYOD and setup guides and help provided. Lots of customer control over setup and features. Free number porting. Pay as you go with no minimums.
Lots of customer control means that setup can be difficult and time-consuming.
Yes

Amazing voip.ms

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

been using since Dec 2012 service works perfect bill runs somewhere around $4 a month. Does require some patience when setting up the VOIP adapter.

CHEAP, Feature rich, reliable,
NONE
Yes

Up date after 2 years with voip.ms

user_review
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
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Average: 4 (1 vote)
3.8
Average: 3.8 (1 vote)

After a couple of years using VOIP.MS, I am still reasonably satisfied with the service. I guess that says a lot, however I have been considering trying another provider. Problems with jitter or a choppie voice is often very annoying. Customer service for the issue has not been very helpful in eliminating the problem. The low cost and excellent features offered are a real plus that cannot be matched by most of the other services. The jitter problem may be with my IP and the amount of traffic because at times the voice quality is clear. I plan to continue to try to resolve the problem and if I cannot I will change to a different VOIP plan.

Excellent features. Service can be configured in many ways. Annoying telemarketer callers can be blocked. About any feature provided by a phone company is available
Sound quality is a bit like a box of chocolates, you never sure what you will get. Sometimes there is lots of jitter.
Yes

Pages

voip.ms

2004Year Founded
54%Recommend
24User Reviews
Request a demo

Overall Rating

3.2835
3.88
67%
67%
71%
61%
77%

Service Locations

Plan Features
API No
Calling Card No
Colocation No
E911 No
International A-Z No
Origination Yes
Portal No
Termination Yes
Toll Free No

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