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voip.ms Reviews

VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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VOIP Review

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5
Average: 5 (1 vote)
5
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5
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5
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5
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Very good service.
Excellent chat services.
Answers on problem always accurate.

Will never come back to old system.

Very good price on any calls
When receiving a message our home telephone should advise us of a received message with a flashing signal or other. Right now we need to do #97 enter our pass word and we aren't event certain that there is a message waiting for us. TU
Yes

Great service

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5
Average: 5 (1 vote)
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I've been using voip.ms for years and never had issues, great service at a
great price and tons of features.

They have multiple servers across the country and it's reliable.
None that I can think of personally, didn't ran into issues myself.
Yes

Voip.ms Has been Stable from the beggining, and support is amazing

user_review
5
Average: 5 (1 vote)
4
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It's been more than 2 Years that I use voip.ms, and I never regreat switching
to them.

I used cisco apa to manage 2 lines, one is use for alarm system.

Support, Documentation, Stability, quality of service.
No possibility to block outgoing call. Other than that, very happy with the service.
Yes

A great service at a great price

user_review
5
Average: 5 (1 vote)
5
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4
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5
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I’ve been with VOIPms for over a decade, as an independent client ( i.e.
not a reseller) and have introduced it to many people, whom also enjoy the
features and benefits.
Caveat: I have a background in IT (but not Telecom), so I have been able to
figure out some solutions. I’m not confident that this is a solution for
non-technical people.

Price, features, saves thousands of dollars by not having to pay for a conventional (ie Bell, AT&T) land line.
No mobile app; wiki has become dated regarding configurations for ATA’s.
Yes

Voip.ms

user_review
5
Average: 5 (1 vote)
5
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I have been using Voip.ms for 8 years. It required some basic knowledge of
voip basic concepts to be able to start but I was able to get started with an
ATA that has been running since that time without any big issue.

I would definitely recommend voip.ms to anybody who need a phone line at
home.

Your voip.ms will only be as good as your home network quality; you might
want to look into Quality of service concepts to tinker your home network so
that the line doesn't suck when downloading file but it's common feature on
almost all home router.

- Dirt-cheap calling and phone number rates. - Can easily find help on wiki and online to get started with ATA - So many features - Been working for many years with almost no issues (once home network is properly set up)
- Need to understand some basics network concepts and basic technical knowledge to get started.
Yes

Good Bye Ma Bell

user_review
5
Average: 5 (1 vote)
5
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5
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5
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5
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5
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I've been a loyal customer of VoIP.ms for several years now.

If I can say anything to someone to convince them, this service should
replace your current 'land line' service, it would be the money I've saved
over the years.

When I switched from Bell land line to VoIP.ms, the support person at Bell
told me that I would be back with their service in short order.

Six years later, I still say "bye bye ma Bell"

VoIP.ms has been rock solid since I joined. The only outages I've experienced
were my own internet service.

The features offered are so numerous, I am impressed with the low cost and
high quality of this service.

Some features are technical, but the support team there are five star with
quick solutions.

My favorite option is 'Proxy Dial'. From my at work phone, I can call my
VoIP.ms number, and with a few buttons pushed, I can place a long distance
call through my VoIP service. My work phone places a 'local call', no long
distance charges. I find this option invaluable for my situation.

Cost savings. Many, many features! Customer support is 5 star. It just works.
Some features offered can be technical to set up (but lots of configuration examples that work!) VoIP.ms web pages can be viewed and interacted with on mobile devices, but some scrolling is needed to read some text.
Yes

Excellent

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5
Average: 5 (1 vote)
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5
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Excellent rapport qualité prix.
Une des meilleures choses que j'ai fait de ma vie.

Le prix est excellent, très facile à configurer et le son et tous les
services offerts sont inimaginable un service via messagerie d'aide en
français extraordinaire.

Plus jamais je reviendrai aux autres compagnies.

En us de huit ans d'abonnement j'ai toujours eu un service impeccable.

Je recommande vivement.

Excellent rapport qualité prix excellent service.
Rien à signaler tout est parfait.
Yes

Great For Residential VOIP Too!

user_review
5
Average: 5 (1 vote)
5
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5
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5
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5
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5
Average: 5 (1 vote)

It has taken me years to find a reliable VOIP provider, one that puts a
priority on low latency as well as supporting features such as Asterisk's
IAX2 protocol. VOIP.MS was the first provider that allowed me to finally get
rid of our landline and not have to worry about severe echo or robotic voice
quality. They sound great.

Alternate routing ensures that if there is ever a problem with my on-premise
voip server, calls will automatically go to my cell phone. This feature has
been tested and used in a real world scenario on several occasions, so I am
confident that one way or another, calls will make it through.

VOIP.MS has an impressive number of data centers. This is likely the reason
my previous experiences with VOIP were less than spectacular. They allow the
customer to choose the best data center through their configuration web page,
and there are even multiple servers in my region now that I can use, although
I have never had a reason to select an alternate.

Porting numbers is easy and is initiated through their website. If you are
looking for a new DID, then they support a wide range of area codes and
prefixes. The DID's are very reasonably priced, and 800 numbers are also
supported.

The price is a fraction of what I was paying the phone company for a
residential landline, and my family loves that we are now able to have a
combination of standard ATA style handsets as well as being able to use soft
phones on our computers.

Reliable VOIP service High call quality/low latency Price is competitive
Possibly challenging to set up advanced configurations for the non technical person
Yes

Why doesn't everyone use voip.ms?

user_review
5
Average: 5 (1 vote)
5
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5
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We've been using voip.ms for several years now (+5). Each time I've had an
issue (very rare) or had questions (a lot more often), service has been
fantastic.

The only time we have had quality issues is when our Internet was out - and
this, of course, has nothing whatsoever to do with voip.ms.

Price is unbelievable. Before I changed our service to voip.ms, I was paying
more than $60.00/month with one of the major providers. Since using voip.ms
that same $60.00 covers most, if not all of the year. I have no idea what I
would be paying with that old provider, but I do know that voip.ms has saved
me huge chunks of money over the years. I just wish that there was a voip.ms
for a lot of other services that we need.

Free calling across Canada. That alone is worth the price, but there is also
free calling all across the US. BONUS! A few years ago we went to Costa
Rica on vacation. I had to call there several times and the total cost was
less than $10.00. Imagine: overseas calls for less than $10.00!

As stated above, the only time we have had reliability issues is when our
internet was out, and this had nothing to do with the service provided by
voip.ms.

You can't convince me to switch back to any of the major providers. In fact,
given that we both have cell phones, the only reason we still have a home is
because of voip.ms.

In fact, I have told several people about voip.ms over the years. I don't
know if they believed me, but I've not heard of anyone one of them using the
service.

Cheap, reliable with great features and service.
None that I can think of.
Yes

Excellent reliability

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
Average: 5 (1 vote)

Been using them over 5 years and they have been solid, innovative and cost
effective. Have recommended to all my friends.

Reliability, cost, customer service, comprehensive portal and excellent communications especially when performing maintenance on servers.
Initial setup was a little cumbersome to establish however once completed has been solid
Yes

Pages

voip.ms

Montreal , QC
Canada
2007Year Founded
96%Recommend
351User Reviews
Get Quote

Overall Rating

4.7485
4.71
93%
93%
94%
93%
94%

Service Locations

  • United States and Canada
Plan Info
Plan Name Pay Per Minute Plans
Plan Summary VoIP.ms is the Most Feature-Rich VoIP Provider on the market. It provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries, toll-free numbers, virtual fax and much more. If you are looking for a top-of-the-game VoIP provider and award-winning customer service, VoIP.ms can fulfill that need.
Key Features
  • Feature-Rich
  • Keep Your Current Number
  • Friendly Support Staff
  • Bring Your Own Device!
Notes VoIP.ms is devoted to provide quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $0.85
    Promo Price N/A
    Price Disclaimer per DID number
    Setup Fees $0.40
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • N/A :
    Month to Month
    (per user)
    • N/A :
    Annual Contract Prepay
    (per user)
    • N/A :
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Virtual Fax available in U.S. and Canada. See site for rates.
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.001
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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