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Home > All Providers Reviews > Voiceral Communications

Voiceral Communications Reviews

Voiceral Communications no longer has a working website; because of this, we assume it's out of business. Please continue to post reviews about your experiences, though — knowing about old providers will help current customers make better choices.

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A comment on past comments

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

This is addressed to the individual who made the comment about being charged and not refunded. We have always refunded someone's money when they have requested such. I will personally call you to task to prove that you, or anyone else, has requested a valid refund and were not issued it. I may be reached by calling (518) 618-0000 and you can ask for me directly. My name is David Conboy and I am the CEO of Voiceral Communications. If you feel you have not received the support that made us the number one Internet Provider in 1997 (publicly available records), please call me directly, because your comments could not be further from the truth. I will be more than happy to be sure that you are given the level of support you require. We are not newcomers to the VoIP market place. We have over 60 years of experience in building and running IP networks. Our quality is second to none and I personally meet with every employee and instruct them that customer service is number one - no if's and's or but's. If you have an issue, then I recommend that you call me directly or contact your local Attorney General, as you've stated you did, and call me to task. Thank you for your consideration in this regard.

Yes

Awsome support

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Everything works great, The features to block out telemarketers are great!! Received my unit in 2 days. Great to know I have a choice instead of getting stuck with Vonage. I did not like vonange due to the echo.Voiceral is much clearer. Joe

Yes

Options

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great phone service. I found them on this site and have had good experience with the service. I connected my box up wrong and they walked me through fixing the problem, they even followed up latter to make sure everything was working with a phone call, you don't get that with Ma Bell.

Yes

Excellent Quality Sound

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I have been through 3 different VOIP companies and found Voiceral to have the best quality. I even took my unit with me on a trip to California and it was incredable how well the voice conversations were. Someone named Dave at their tech support told me they use the 729 codec which gives them better line quality then other VOIP companies, I can tell the difference.

Yes

No contact

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
2.2
Average: 2.2 (1 vote)

Stay clear. After sales you can't get any contact. I cancelled after a couple days with no merchandise or contact. They still charged my account after they were notified once by phone ans twice by email. Rip Off. Now filing a complaint with the atate attorney's office.

No

Good Service, and Price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

Hard to believe the price, 14.99 a month and after 3 months now that is all they charged me (no hidden fees or suprises). Quality is good, better than sunrocket, and never down. Other than 1 time when my power went out, i've never missed a phone call. Impressive service and team behind it.

Yes

a

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Great price. Sound quality better than vonage, and all the same features. Everything that was promised and more.

Yes

Good service, great price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Can't believe the price, have had service for 2 months now and had to do a double take on the credit card bill to be sure, voiceral really only billed 14.99

Yes

Good service, great price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Can't believe the price, have had service for 2 months now and had to do a double take on the credit card bill to be sure, voiceral really only billed 14.99

Yes

a

user_review
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

the worst service alot of empty promises great price though.

No

Pages

Voiceral Communications

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2005Year Founded
55%Recommend
40User Reviews

Overall Rating

3.35
3.65
68%
67%
71%
59%
73%

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