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Verizon Business VoIP Reviews

Verizon, America’s largest wireless provider, is moving over to ‘landlines’ and VoIP technology. Verizon offers a variety of plans, for business phone systems and home phone users. There’s usually a discount if you add Verizon home phone service to your wireless plan.

Verizon bases its business phone service a little different that most other VoIP business providers. Instead of providing unlimited or virtually unlimited calling for a monthly fee, they build the structure around annual volume commitments. Based on your service term or volume commitment, Verizon can offer discounts or special deals. Because this is the case, Verizon’s business service is most appropriately geared toward call centers and other businesses that have high-volume calling needs.

Verizon’s residential services are equally complex: they different services for local calls, long distance calls, and international calls. Please check their website for details and to see if service is available in your area.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Sorry I did It

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

I signed up about 30 days ago and I have had many calls to tech support. The first day did not work never got dial tone. had to call. had problems with website dose not work for most features. The web site is very SLOW I asked tech and he told me the server it just a small computer in the office and they are going to upgrade it!!!!. I had Vonage and they had many problems also. But I found out after the port of the number is when all is now really going bad. Now all Voice mail was not working and all the feature settings I had setup are gone!!!!, and every time I call they say sorry just reboot all your network and the adaptor. I now have not message waiting indicator, they only have 10 number dialing (had to reprogram all equipment) Even Vonage had 7 number dialing, the Voice mail system did not work after port, at least 5 times the line never rang Thur to the house I found the calls were on the web site list and never rung to my house. So now after 1 yr on Vonage and now 30 days of Voice Wing, I can say Being a computer Tech, that the average Person who just wants to pick up a Phone and have it work to stay away from VOIP and Voice Wing. None are ready for prime time. TO MANY PROBLEMS!!!!!
Stay with a wire phone service.

No

Great Quality

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4.4
Average: 4.4 (1 vote)

Best sound quality, customer service just OK. Long time to port the number. Best calling features out there. Very slow Personal Account Manager.

Yes

Disruption of service

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
2.8
Average: 2.8 (1 vote)

I had problems with my credit card address because of a recent move. They emailed me many times to resolve the issue warning to stop international call and directory assistance. Those were services that I can do without. They, then, stopped my incoming calls on my business line stating that this is in the service contract for them to do as stated by the supervisor, Joseph S. I am within the 30 day grace period of this plan. I do not think that they want me as a customer and I am a board certified physician who was a 3 year land line customer prior to porting my numbers. I also have Verizon for my home and FIOS internet with them as well. I still cannot get over how they disrupted the line during the grace period -- what customer relations genius would allow that to happen?

No

Verison

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

Not at all what I expected. Sound quality poor, and tech support very slow in resolving problems

No

So far so good

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

Sorry so many people have had a bad experience, but mine has been good. Have Verizon Fios service, two verizon POTS lines, and one Vonage line.
You get screwed on the second POTS line with every provider, so I moved it over to Voicewing. Why not move to vonage with my existing line you ask? Well, Vonage has been OK, but voice quality is not the greatest and Caller ID has been acting funny off and on, so I thought I'd give Voicewing a try.
Ordered online, fillout transfer request for porting number same day. I get the adapter in the mail on Monday after ordering on Thursday. Go online to the activation page, pretty cool. Go through the steps and have dial tone immediately.
Number got ported in 10 days, sound quality is better than my vonage line, and so far so good. We'll see.
I have called customer service once to check on my porting request, and they were pretty nice and answered my question

Yes

Not worth the money/quality

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3.2
Average: 3.2 (1 vote)

Verizon calls get dropped, my phone is frequently out of order due to some thing not being updated or the other. All in all not a very good experience.

No

dialdigit voip service

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

Doesn't exist in Jan 2006
It's Only a web site, there are no customer rep's doesn't appear to be in business but it takes your order.
My suggestion .. stay away, it appears to be dead at this time.

No

Pages

Verizon Business VoIP

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1990Year Founded
10%Recommend
57User Reviews

Overall Rating

2.15
2.63
47%
38%
52%
36%
52%

Service Locations

    Plan Info
    Plan Name Verizon Fios
    Plan Summary -
    Key Features -
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer Per month. Plus taxes, fees and equipment charges.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance -
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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