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Home > All Providers Reviews > Teleblend

TeleBlend Reviews

TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service to consumers. Plus, with certain deals, you can even get internet as a part of the bargain.

How does TeleBlend work?

TeleBlend works with your existing broadband internet connection and in conjunction with an included TeleBlend adapter (the "Gizmo") to help you make and receive calls. Here is what you will need for TeleBlend service:

  • An existing broadband internet connection
  • A corded or cordless analog phone
  • A TeleBlend adapter (the "Gizmo")

 

TeleBlend offers a variety of plans. The Unlimited Calling plan is one of the cheapest on the market: only $15.95 a month for unlimited residential calls between the United States, Puerto Rico, and Canada—and without a contract. The Unlimited Annual Plan offers the same features and calling, but requires a contract to lock in the lower price. Their Global Unlimited Plan runs a few dollars more per month but includes unlimited calling to 47 popular countries (it also requires a one-year contract). The Global Limited Plan, in contrast, offers 300 international minutes to 42 countries, but without a contract.

TeleBlend’s most cost-effective option is the High-Speed DSL with Phone Plan. This bundle has an upper price limit of $39.99 a month, significantly cheaper than similar broadband internet services, not to mention the included VoIP telephone service.

Is TeleBlend worth it?

We recommend that anyone interested in buying TeleBlend service should read the user reviews here first.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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TeleBlend Unhappy Custoemr Review

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Average: 1 (1 vote)
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Average: 3 (1 vote)
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1.4
Average: 1.4 (1 vote)

I let the conversation speak for itself, horrible! prior to the below chat I was almost there to sign up with them, however not anymore...
 
 

You are now chatting with TeleBlend Customer Care

TeleBlend Customer Care: Hello, how may I assist you today?Wahab: Hello thereTeleBlend Customer Care: hiWahab: I want to find out more about the activation feesWahab: with a new service is it could it be waivedTeleBlend Customer Care: Okay, which plan are you looking to sign up for?Wahab: that i'm not sure between, the monthly 15.95 or the annual sign up for $99.99TeleBlend Customer Care: No, I'm sorry we do not waive the activation at all for new serviceTeleBlend Customer Care: For the monthly plan it's $29.99 for activation, $9.99 for shipping. For the annual plan it's $39.99 plus $9.99 for shipping.Wahab: i see quite some fees here, first there was one for $19.99 for activation, then there is a phone port fee, and now i see another one that says, under Devices, $29.99 + $9.95 shippingTeleBlend Customer Care: That is correct. Although I'm not sure where you are seeing $19.99 Wahab: looks like quite some upfront fee before even trying the service, is there any that can be waivedTeleBlend Customer Care: There is a one time port fee of $14.95 to transfer a number to us.TeleBlend Customer Care: No, we don't waive those fees.Wahab: so under devices it says: VoIP Phone Adapter with Built-In Router - FREE - with $29.95 One-Time Activation Fee, $9.95 Shipping No thanks, I will use my own - with $5.95 One-Time Activation Fee.TeleBlend Customer Care: It's all done thru our website for sign up so there is no way for us to waive those fees.TeleBlend Customer Care: CorrectWahab: what is the difference between using your own device, is there a list of supported phone adaptorrsTeleBlend Customer Care: You can only use an adapter that we previously configured to work on our serverTeleBlend Customer Care: If you received it from us or Sunrocket previouslyWahab: so lets say i get the service but not happy after it, is there a complete refund on whats paidTeleBlend Customer Care: No, there is no trial periodTeleBlend Customer Care: We do not prorate or refund serviceWahab: hmm ok...sounds greatWahab: if this is the type of support you are giving to the customers who are trying to sign up with you, one can just imagine what service your current customers getTeleBlend Customer Care: I've answered your questions, I'm sorry if you feel that is bad support.Wahab: defiantly bad support, no customer care is kept in mind, just purely business and to make profitWahab: you sound more of a robot than a human beingTeleBlend Customer Care: I'm sorry you feel that way, have a good day.Wahab: Is this a way to talk to your potential customers? what kind of support you give you to current customers thenTeleBlend Customer Care: I'm not going to argue with you, I answered your questions and because we won't waive fees and give you things free you want to attack me. That's not what I'm here for. Wahab: Its not about giving things for free, it was just a question if you do waive some of the fees or not, whats pity is that you dont even bother offering refund if someone doesnt like your service and ask for so much upfront fee as if you are well recognized companyWahab: i'm literally going to take this chat and post it all over the voip review forums to let people know how you guys are, simply rude and like robotsWahab: and this with potential customers, i can understand with current customers, since you have them by the neckWahab: but not with a potential customersWahab: Why you arent saying anything, its a polite way to hang up on your potential customer?Wahab: is that a good care?TeleBlend Customer Care: You are entitled to your opinion,have a good day.Wahab: Sure, you cant take that right away from me, can you? you would have if you could? what is your opinion about the type of service, waht if your personal home provider was like thisWahab: helloWahab: are u thereWahab: been a few minutes since heard from youWahab: now you are dissing

not sure
Horrible care service for even a potential customer
No

Re: TeleBlend

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5
Average: 5 (1 vote)
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5
Average: 5 (1 vote)

what a find!I am so glad i stumbled onto their website, 15.95 a month are you kidding me, i just switched to an annual plan that is only 99 for the year, there was a fee of $40 bucks to switch but still 140 for a year is nothing, its was easy to set up, like two cords, i did have an issue with calls, it turned out it was a simple setting in my router, i didnt know this but a lot of companies routers you rent, block off ports and set up firewall settings to block your voip companies equipment from working, that way you get annoyed and cancel service, what a dirty trick, customer service is friendly in helpful, im glad i finally found a cheap reliable service, i know voip can be a mixed bag because it totally relies on your internet to work or not, but i dont think a lot of people understand that, because i see alot of negative reviews for voip companies about voice quality, but its really not the fault of the voip as much as your internet provider, people assume that if something isn't working on the phone, its the phones companies fault, but usually it is a internet problem. i was paying like 40 something with cable and that was half of my old land line with this nightmare of a company called fairpoint up in new england. i love saving money especially in this economy.

pretty much everything
none so far! like to keep it that way
Yes

TELEBLEN VICTIM!!!

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CALLED TELEBLEND SUPPORT NUMBER 1(877)415-5635 MANY..MANY..ANY TIMES DURING BUSINESS HOURS AND WAS PUT ON THE QUEUE WAITING TO BE ANSWERED AND FINNALLY (AFTER ALONG TIME WAITING!!!) END UP SAYING " THE EXTENSION 7015 IS NOT AVAILABLE...BLAB...BLAB....BLAD"
I HAVE TO SAY THAT TELEBLEND SERVICE IS "SUCK"! THEN TRIED ONLINE CHAT, AND WAS LEFT HANGING THERE FOREVER...
TELEBLEND SUPPORT NUMBER 1(877)415-5635 IS A FOOL!!! TELEBLEND ONLINE CHAT IS A CHEAT!

No

TeleBlend: Stay away

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Average: 1.6 (1 vote)

I had to reboot router several times in 3 months to get around problems. Customer service is non-existent. Ported the number over to Vonage; tried to cancel service but you can only leave voicemail. No one calls back. Finally talked to the billing department and cancelled. It was a hassle; customer service rude and uncooperative; refused to refund credit card charges for the number ported before billing cycle. Funny, they advised me to contact Vonage for compensation; which is what Vonage did... This company is dishonest to say the least...

No

WARNING ABOUT TELEBLEND!!!!!!!!!!!

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Teleblend phone service is bad. Their costumer service is nonexistent and don't even try to email Teleblend you will never receive a response. I was a Sunrocket costumer that purchase the buy a year get a year free, but when they switch over to Teleblend they did not honor my deal and Teleblend service was bad, I could not receive or make phone calls so I canceled my service and got an email back 2 months later saying my account was closed, then 3 months later I receive an email from Teleblend saying my account was past due. I email them back telling them I had canceled my account and sent them a copy of my cancellation email from 3 months ago, and they still sent my bill to a collection agency.

Their are none.
WARNING!!!!!!
No

Stay away from TeleBlend

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1.2
Average: 1.2 (1 vote)

Just stay from this compnay. The price they offer is not REALLY as cheap as they claim. Recently I switched to AllVoi.com and they offere very good service. When I tried to port my number from TeleBlend to Allvoi they did not even reply to my service request until the next billin cycle came that was yesterday. Exactly after they confirmed my credit card deduction, they started replying to my mails. As I did not use thei service not even once in the current month, that is only one day, wWhen I called them and asked for credit they said, 'NO', Whether it is one day or one week they won't care once they got the money from customer.
It is just plain cheating.
Stay away from them.

No

Poor customer Service

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Average: 1.4 (1 vote)

Their price is the ONLY good "feature".The customer service representatives have this attitude of  "Who cares?".
While they advertise so much to get more customers, they will end up losing unless they have good customer service (on top of good phone service too!)
At times, there is so much static on the other end, you will feel frustrated. And every time their engineer would say its fixed while the it would recur within a week.
SO::: DONOT fall for their price. This is a company that DESERVES to lose customers again!

Price, price and ONLY price
EXTREMELY POOR CUSTOMER SERVICEProblems with call clarity at receiving end
No

Teleblend

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Average: 1.4 (1 vote)

Horrible customer service. They charged my credit card after I cancelled service and have not refunded it after several calls over the last 6 months!

ABSOLUTELY NONE
No

No service

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I am one of those people that had Sunrocket and got ported over to Teleblend. At first service was o.k. and most recently I am getting more and more dropped calls. have contacted Their customer service several times and got the usual non service from them,

price, ease
Total lack of support.
No

DONT FALL FOR THE PRICE

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DONT FALL for the PRICE's if any LOW that they charge/quote.
Teleblend is making up Money for the loses incurred by Sunrocket!
Call the customer support no and u hear a default voice staying there is an issue with something
They ask you to call back for everysmall thing and can never be reached on phone!
This is their trick of trade to ask customer to call back for issues and they can never be reached!
I would recommend viatalk/vonage to this definetly. Teleblend is just crap.
I did not have service for 8 months and to add they double charged the credit card all the while creating two accounts for the same phone!.. at the end of it
staying it was 'by mistake'
This is how their system is built.

Perfectly none.
Just too many to mention. You only lose money for no service. Would recommend viatalk / vonage to this.
No

Pages

TeleBlend

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2007Year Founded
16%Recommend
107User Reviews

Overall Rating

2.25
3.08
44%
38%
50%
30%
61%

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